nnormal.com Arvostelua 

The worse customer service ever. I received a pair of faulty shoes, sent them videos and pictures of the manufacturer fault they refused to acknowledge it and refused to reply my emails after.
Very disappointing, don’t waste your money on them. They are made in china anyway, not premium European manufactured but premium priced.

Engañan con los plazos de expedición.
En la web indican claramente que los pedidos recibidos antes de las 13:CET se expiden el mismo día.
A parte de no cumplirlo, los agentes de atención al cliente no dan ninguna respuesta ni solución. Cierran el chat sin avisar y te dejan con el problema

Ordered a shirt through zalando. Order has been sent to Nnormal and they just don’t want to send it. Customer service refuse to help.

Do not pay the extra "fast" shipping, they not only charge you 14.50usd, to take almost i week just to deliver the package to fedex...no refund at all, almost one month exchanging stupid emails, with 0 customer service.

Returned a faulty item almost a month ago - using their authorised return service - Checked with royal Mail and they confirmed the item was received back by them on the 9th of May - but they refuse to acknowledge the receipt or process a refund. I have completed their customer service form 5 times (there is no contact number on their website) asking for an update or help (or just acknowledgment of my emails) but they have not replied to me.
They now have my money and my item - This company should not be allowed to trade they are a disgrace.

I thought I could give a good review for the shoes, but the terrible customer service is shocking.
i returned the shoes as they were too small, that was the easy bit, as they get something out of it.
wasn't allowed to exchange sizes, had to pay for a new pair.
its been 6 MONTHS since I requested my refund on the original pair, which they did receive (within a week).
sent multiple followup emails and NOTHING, and these arent cheap shoes, so I will continue sending emails until I no longer need to.
they're ghosting me. terrible terrible terrible

I ordered two pairs or running shoes on the back of a promotional free item. The shoes were delivered but not the promotional item. I notified their dreadful Customers Services department, who informed me that the promotional item was only available in the country that the website was in? I explained that was untrue on two counts: 1. The promotional item was added to my basket. 2. It is called the 'World Wide Web' for a reason. They seemed more than happy to take my money and ship the goods to the UK but not the promotional item. Nice products, poor company, dreadful customer service.

Fraudulent business, stay away. Shoes never arrived.

the kjerag is the best trail shoes I've worn in the last +10 years.