Nihao Optical Arvostelua 

I have purchased 3pairs of spectacles from nihoa and I am happy to recommend to everyone I know(which I have been doing), the quality is on par with the high street names but without the hefty price tag.

All frames are grate , good quality and wonderful look :)

I saw a Nihao ad on facebook and decided to visit the site. I saw a pair of glasses I loved and placed my order. It took a little longer to get them than I expected, however they are perfect in every way. High quality, low cost, and I get compliments on them all the time.

I placed my first order on January 26th for one (1) pair of frames, no prescription, just frames. I had a hard time getting my $5.00 discount applied for my first order but I was able to get that resolved. I spoke to my friend and she ordered three (3) pairs of glasses at the beginning of February and got them last week. I am extremely disappointed and annoyed with the time that its taking to receive my order. I had an appointment with my ophthalmologist yesterday and I had hoped to have received my new frames so that I could get my new prescription put in them. However, its March 5th and I still haven't received them.

GreT frames. I will be A return customer

Everyone loves my pink and black frame. My frame compliments my face.
Thank You and I will be ordering more of your eye wear.
Thank You again
Lucretia

So far so good
Really appreciate it!

Awesome experience. Awesome glasses. 🤓 They really make the process easy.

I really enjoyed the frames and trusted the prescription I received in the glasses I have purchased from the company. However, in my recent months of shopping I have been discouraged to complete an order by the cost of lenses now. They went from $5-$10 range to now $25 and up.There are mulitiple competitors offering similar frames with lenses in the $5-$10 range. Because of this lately I have been opting to buy elsewhere. I hope that Nihao can make the changes needed before their business begins to suffer.

I love your quality of glasses and they are so stylish. I receive many compliments every day!

Well all i can say is i now officially own 20 pairs of glasses and about to order more , oh well hahahha live nihao

I love my glasses. Both pairs are really flattering and better quality than I was expecting for the money.
Thank you. I'm ordering more.
~Christine

Ok right now jury is out and if I have to provide an update I will. I purchased a pair of glasses advertised for $1 after adding Reading Lens and shipping I got to $18 and some change. Checked cc statement I was charged $21.95! Where did the extra come from and why the heck is PayPall on my cc statement? I did not buy through PP! This better get fixed quick or I’m taking to every social media platform they are on. So ignore me at your risk!

With a pandemic raging, I opted to purchase glasses online for the first time. The pair I chose arrived in good time, and were as attractive as pictured. However, within 24 hours, they actually fell apart into two pieces! I did try putting them back together, but the next day they fell apart once again. I contacted the Support department, and requested a 'client-centric' response. What I got was an offer to be sent a new frame, into which I was to transfer the lenses from the broken pair myself. When I replied that I was unable to do this, the response was a youtube instruction video, and/or the suggestion to go to an optometrist! I expressed my profound disappointment....new glasses should not be DIY project. I had NEVER encountered such customer service from a company that sold a clearly defective product, and was again offered either a replacement frame for free, OR a new pair, provided I paid the shipping costs. Outrageous! Neither I, or anyone else I care about, will ever give this company one cent again.

Bought a pair of glasses on October 25th, the only thing I have received thus far is a tracking number that leads to nowhere. The only information I have been getting since November 2nd is that the package is on its way to the post office.

I have contacted the seller on at least five (5) occasions and keep getting the runaround. On two occasions they offer to give me a discount on my next purchase. Why would I purchase another pair of glasses when I haven't received the first one.

Most disturbing, they do not want to grant a refund. I had to file a dispute through my bank.......Terrible service.

I was a bit worried about whether I would receive my glasses or not after reading some reviews. BUT! They came in one week and are absolutely perfect! High fashion, beautiful glasses. I’m so impressed- which is also why I’m writing a review. They come with a little tool kit to adjust the arms if needed. The frames were so affordable I will definitely buy my next pair from here. My experience was excellent

Very impressed with these guys - glasses are fabulous , great colours and styles - response to updates on shipping to UK were excellent . Fun spex that do the job and value for money

Really happy with Nihaooptical they did get my first order wrong but gave me 50% off to reorder and this time they were right and the frames are really lovely great value, the glasses come in a very strong case and a glass cleaning cloth and other little extras all free of charge, I will be using them again

I made my order over 2 months ago. They sent me an incorrect tracking number that was being delivered to a completely different country.
After many emails where they offered me a 10% discount among other ridiculous offers (I would I want to buy something from them again?) they keep telling me to wait, when the correct tracking hasn't moved in over a month.. and every time I ask for a refund they ignore me.
They keep saying the package will reach me, how can they know? after almost 3 months of making the order!
The blocked me from their instagram page when I started adding comments with my experience so people were aware of this.. horrible experience, would not recommend at all