I bought what I thought was an authentic German dirndl. When it arrived, it looked nothing like the picture that was online. It was ugly and the colors were all wrong. They then offered me a 30% refun... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I bought what I thought was an authentic German dirndl. When it arrived, it looked nothing like the picture that was online. It was ugly and the colors were all wrong. They then offered me a 30% refun... Näytä lisää
Yritys on vastannut
This review is about Nicoles Coastal Boutique. Advertisement on Facebook and online website. NOT Coastal Boutique. Deceptive. Fabric is cheap polyester. Shirts are unflattering and cheaply made. Retur... Näytä lisää
I would also give a zero rating if I could. I echo every single review here and can validate that it is true. I also regret not doing my homework before purchasing. The responses to my feedback were p... Näytä lisää
If I could give zero stars I would. Deceptive advertising is an understatement. I ordered a 99%cotton dress,I received polyester of the worst kind.My requests to return were fobbed off in 4 emails,... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 3 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dress was not AT ALL as pictured. Material, neckline and waistline were all different. The website states easy returns but it was multiple emails back and forth before I realized the company shipped from China and I would be responsible for all the return costs.
Do not order from this site!! While it looks slick and they claim to be from Nantucket in the US, they are from China. The dress I ordered was of such poor quality as to make it unwearable. It was made of the thinnest of polyester with the color painted on only the outside. Their return process is also TERRIBLE! You are responsible for all international shipping as well as customs cost to be imported back to China. It is an onerous process. I was only offered a 30% "discount" to keep the dress I will never wear and would not even donate due to such poor quality.
After what I thought I was verifying it was a legitimate company (it is not COASTAL BOUTIQUE). IT IS NICOLE'S COASTAL BOUTIQUE. After receiving the items, I started the process of returning them. The advertising is misleading, and the product is substandard. It's disgraceful.
Working with the company to get a refund is set up to be expensive and frustrating, a deliberate labyrinth to keep people from returning items. BECAUSE I spent over $157.00, I decided to do the process of returning it. 20 emails back and forth to get a refund, most of which were to discourage it, and cost over $50 (because returning it was at my expense- something that is buried in the website. After 6 weeks, I chose to do a chargeback. The money was refunded in 24 hours. I am sure that was the catalyst for an email admitting they received it, telling me to close my chargeback, in the same email saying it'll be another 4 months before I would get the actual money back. STAY AWAY.
I ordered a beautiful cotton/linen shirt and received a polyester shirt that was printed. It looked terrible. When I asked to return it I was told I could but it would cost over $30 and would not be guaranteed to get a refund. They suggested I take a 10%refund instead.
I am very disappointed in this response.
Dont buy from these scammers. The fabric is cheap, they do not exist in Nantucket, and will only offer you a partial refund unless you want to ship the item back to China. This is nothing but a typical deceptive scam outfit!!!
I wish I had read the reviews before ordering. Cheap looking garments. When asked how to return items I had purchased they gave instructions that encouraged you to not return and get 10 percent back and 20 percent off the next purchase. If you do want to return they will decide if the return is acceptable - I don’t trust them. Run away and do not order from them
Totally misrepresent their products! Quality is awful and doesn’t look anything like you think you are purchasing.
They don’t even make it easy to return, they offer 15% of what you paid as their refund.
Don’t make the mistake I made never again would I purchase anything from this “ boutique “ !
Horrible fabric, not like the photos or descriptions shown, plastic not "breathable" cotton or linen that is shown in the photos.
now I am battling with my credit card company to reinstate the charges and find all of these reviews. Deceptive pictures and wording on the website.
What a scam
I fell into the same boat as the rest. I did do research, but unfortunately it was the THEIR SITE, because it only had great reviews. As I read the reviews here it is like rewriting mine. DO NOT PURCHASE FROM HERE.
I would not even give the company one star. I had a very disappointing experience. I bought 2 dresses with misleading descriptions and received cheap junk. I asked for a refund and quickly received a reply offering a discount. I asked for a total refund until I found that a return back to China would be cost prohibitive. I finally reluctantly accepted a 30% refund which I never received. I would NEVER recommend this company.
Do not buy from this company! Like others I was offered 10 then 20 then final offer of 30% money back or mail back to China at my cost. These items are made of the cheapest polyester and are not even worth the cost to return. This person is running a scam site and advertising that they are in Nantucket.
Horrible fabrics and horrible fit. I ordered 3 dresses for a nephews wedding and they all fit differently in the same size. The material was cheap and not linen or cotton as they said in description. They said i could return in 30 days but really they charged me as much as the dresses to return. I am donating to charity and will never order from Nicoles again! And i will warn everyone about it too
Do not buy! Quality is not as expected. Return policy is frustrating as the seller continues to offer you discounts to get you to keep the product. The name of the company is deceptive making you believe by the name that the company is USA based when in fact it is out of China.
Like everyone else on here, I was duped by Nicole's Coastal Boutique and kept getting offered the increased percentage of "discount" to keep the substandard clothing in lieu of sending back to China. My last email I demanded an address in the United States to return the clothing since they hold themselves out as a business operating in the US. I have gotten no response to that. As of now I am in the process of filing a claim with my credit card company and have filed a complaint on the Federal Trade Commission's website about this business. Shame on me for falling for this. But bigger shame on them for being frauds.
This company is horrible! I ordered a dress and a pair of shoes, unfortunately I did not read reviews first. I received the merchandise timely, however the material that the dress was made of was very very thin and the dress was much smaller than sizes in the US. They are advertising this company as a Nantucket location, a total lie. From somewhere in California. However because they do advertise 30-day returns with no problems, also a lie! If you want to return the merchandise you have to send it to China. My total cost for both items was around $99 and when I went to return it to the address per the return instructions the postal services said that it would cost me around $75 to mail it! They will only give you a maximum of 30% refund of the total cost! Please don't get caught up in this scam company because they are horrible! Merchandise is low quality as well as the customer service. I waited until I did get 30% of the $99 I spent back and now I'm doing this review to help others. They all wonder why we love Amazon so much. I will never do it again.
I fell in… didn’t check out the reviews on this site and bought the worst clothing ever. They actually print what you see on their pictures on the poorest polyester. It is one big scam online shop DO NOT BUY ANYTHING FROM THEM!!!
I would agree with every single one of these negative reviews. Advertising showed a cute American coastal boutique vibe and the dresses were not cheap. I couldn't believe the inferior quality of the polyester dresses which were too small. They did give instructions for a return, but finding out what a rigamarole it would be to send back to CHINA (not even guaranteeing that the dresses would be received and a full refund back) I opted for their 30% return. I should've checked this website out before buying! Still doesn't excuse the deception, the poor quality, and the crazy return policy.
I WISH I COULD GIVE ZERO STARS.
THERE IS NO STORE, OR MOTHER AND DAUGHTER. IT IS IN CHINA. NO REFUNDS. THE QUALITY IS JUNK. UNWEARABLE. THIS IS A SCAM.
I would like to tell you of my dissatisfaction and belief that this company is engaging in some questionable business practices:
I ordered a Good Energy T-shirt pictured on their website. The product I received and was charged $44 for does not look like the photograph on the website. The material, texture, color, and quality of the shirt I received is very different. The advertisement refers to a “soft color palette” and this is not what I received. The advertisement photo shows yellow on the shoulder for the sunburst, but the item displays harsh orange. The pale blue in the front center of the photograph is royal blue on the T-shirt. Other colors are different and more garish as well. This appears to be false advertising.
As indicated on your advertisement, I could request a full refund. I requested a full refund in an email on May 3, 2026 and on several subsequent dates. I received several responses on May 4, 5, and 6. All delaying my request and saying I I should keep the item. I have been offered several unverifiable partial refunds (10%, then 20%, and then 30%). This seems to me like bribes for the company keeping the amount I was charged, while they offered me a fraction of the cost back for a clothing article I did NOT order based on the image on your advertisement.
Finally I was given information to proceed with the return. Of course, I had the original packages, it was unworn, and I had proof of purchase. Then I was told to lie to customs and government officials by declaring a low value ($5) to “avoid customs duties on return.” This seems ill-advised and illegal.
I have been informed the shipping cost I would need to pay is $30-$40, when I was charged $44 for the T-shirt. This seems outrageous and even though the item was shipped from Jamaica, New York wonder I was told there was no other alternative than shipping to China. For all these reasons, I am very dissatisfied. I would never order from this company again due to these multiple issues and although the website notes a full refund is available, not without sending the item to China with shipping costs comparable to the charge I paid for an article of clothing that is not what I had ordered based on the advertising photograph.
Should be zero stars. Worst buying experience. Do not support this shop. They are not in coastal Nantucket and it is a total scam. The dresses look beautiful on line and of denim and linen. When you receive them they are cheap polyester with printed not embroidered details. Their return policy is a joke. They say 100% refund but after they give you the details of shipping it back to China and possibly paying an import fees, shipping can be $30-40. They probably won’t even get it. It is the worst shopping experience I have ever had online and want to tell everyone how terrible this is. Do not buy from this shop. I am sure it is not a shop! They show this beautiful boutique which appears to be in Nantucket but it is NOT. Beware and do not support. I ended up getting $17.98 back from my $59.95 dress. I shouldn’t even report this because I do not have the refund yet. But I feel so angry, I wanted others to know- Total rip-off.
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