Discrace false royal mail in transit document false tracking number scam shop do not use i ordered the kerasilk product 3 months ago! Awful don't use
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I was looking for a specialist haircare product and this retailer was one of few who were selling it so bought the product thinking as it was linked to a hairdressing business it was a 'safe option'.... Näytä lisää
Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I e... Näytä lisää
The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recip... Näytä lisää
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
One word excellent!
Poor service/goods not received.
Payment taken on 30th June. Goods still not received by 16th July. Despite me completing the web contact form, no communication from the company. No telephone number to speak to anyone. Very poor customer service.
Brilliant Service - Highly recommend
Have used a couple of times now, brilliant service. Highly recommend.
This is my second time ordering from the shop, and i'm very happy with the purchase. The order came fast and i really like the shampoo. Will definitely order again.
This is my second time ordering
Much better packaging this time and no…
Much better packaging this time and no leakages.
Good range of product; competitive prices
Good range of products at very competitive prices. Ordering is straightforward. I had notification of despatch on 8 June but several days later, Royal Mail tracking showed 'still awaiting item'. I emailed Nicola Smyth twice but they didn't reply. Item arrived 7 days after despatch email. Delay might have been due to Royal Mail or Nicola Smyth but a response to my email would have been appreciated.
Recieved my order on time as is usual…
Recieved my order on time as is usual and am hapoy with product i ordered
amazing haircut and colour…
I had an amazing haircut and colour from Marie at Warwick! I went from long to a Pixie cut. She really thought about my face shape, my hair texture and my lifestyle and just basically gave me the perfect cut and colour. I absolutely love it and have had so many compliments. The best one of all was from my five year old boy who said it was ‘super awesome’!
Never received the items and no…
Never received the items and no explanation why it had been cancelled
Quick order processing
The goods were despatched swiftly and were well packaged. A shampoo bottle was additionally sealed to prevent seepage. No problem with the supplier at all, only Royal Mail who put us down as the recipient even though we were not at home and promptly left the package on our doorstep in the open. Luckily our neighbour saw it and took it in.
Really fast shipping and great products…
Really fast shipping and great products at good prices. No fuss shopping, love it.
VERY RAPID DELIVERY AND SOME PACKAGING IMPROVEMENT SUGGESTIONS
Very rapid delivery of the usual very regularly-used high-quality product.
However, I have down-marked by one star simply because the soft bubble-pack packaging used by your company had allowed the shampoo bottles to leak significantly in transit. I confirm that I have purchased the same shampoo regularly from other suppliers over the past several years and have not experienced this serious leakage issue ever before. I would therefore like to note that other suppliers tend to (a) use more robust cardboard box packaging which prevents significant bottle movement during transit and (b) use individual adhesive tape on each bottle valve to prevent accidental valve-opening during transit. I confirm that these packaging comments are not made as a form of complaint but are simply made in the spirit of trying to help. Please therefore accept the comments in that light.
I don’t have parcel yet
Have taken my money and have not…
Have taken my money and have not received any products. No response from customer service.
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