So far, so very good. From the generous “spring incentive” to the professionalism, approachability, and helpfulness of everyone I had contact with during this drawn-out and daunting process, my ex... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Leigh has been very helpful in my short duration of pursuing a shared ownership. I feel she has gone the extra mile when trying to help, with another provider (southern housing group), not doing the s... Näytä lisää
I must take this opportunity to thank Mario from NGH homes He is an example of a professional, over and above and going to the extreme to help his client. No phone call was too much on the day I mov... Näytä lisää
Priyesh from the sales team, and Steven and Jack from the completions team, were great throughout our shared ownership purchase. They were helpful, clear in their communication, and kept everything... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
For anyone, the process of buying a home in London, is a series of trade-offs. It can lead to scenarios you never dreamt you’d consider – forget the second bedroom, consider an unknown neighbourhood or even leave the city altogether. NHG Homes is the partner you’ve been looking for to help you navigate the array of choices, make compromises you’re comfortable with and find a home you deserve in the city you love. Our homes and developments are designed to a high specification, made achievable through the wide range of financial options we offer – from shared through to outright ownership. Always within reach of the city centre, reflecting the unique neighbourhoods they are part of and built for the people who make this amazing city what it is. It’s our home and we want it to be yours too. With NHG Homes, it can be. Choose London. Notting Hill Genesis is one of London's leading housing associations, managing over 66,000 homes across the capital and building thousands more our vision is a to provide homes that build a better place for all. The profits of homes sold by NHG Homes are invested back into the community, supporting services and developing more homes.
Yhteystiedot
Bruce Kenrick House, N1 9FL, London, Yhdistynyt kuningaskunta
- 033 3000 4000
- sales@nhg.org.uk
- nhgsales.com
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 75 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good support weth moving in
These processes are very complicated, but the sales agent, Priyesh was very attentive in replying to queries or directing me to the right contacts. He and Marco were always available for viewings, and Priyesh and Steven ensured everything was set up for moving-in day. They think of everything and welcome you on the day, as well as check that everything is in order.
Waiting months/years and still can't use EV charging pods.
Moved into a new build with EV charging points. Great!
Right?
No, not great. They are not available to use and the residential management team lie, do not respond and just ignore your emails altogether.
Shocking, considering this service was advertised within the sales brochure and we were told the service is available to use when we move in.
Lies, lies, lies.

Vastaus yritykseltä NHG Homes
3 staffs in Royal Albert Wharf
I would like to give special thanks to three wonderful NHG Homes staff members who supported me throughout the entire process of purchasing my new home at Royal Albert Wharf, Gallions Reach: Leigh Hamilton, John Vincent, and Steven Lam from the Progressing Team.
I truly appreciate all of their help, guidance, and patience. As a first-time property buyer in the UK, the process could have felt overwhelming, but they made everything smooth, straightforward, and stress-free. They were always professional, kind, responsive, and willing to answer any questions I had.
I would highly recommend NHG Homes to anyone looking to buy a property. With a team like this, you can be confident that you're in good hands.
Moved in almost 2 weeks ago now to my…
Moved in almost 2 weeks ago now to my lovely flat at Woodberry Downs. Shreya from NHG was amazing and very helpful through the whole process. I can recommend NHG and Shreya with confidence.
My experience was such a smooth & easy…
My experience was such a smooth & easy transition towards my first property! John was extremely friendly from the first interaction where we viewed different options until the end of the handover of keys! He was very supportive during this process and had strong communication with answering any questions I had as well as updating me on how far I am into completing.
Thank you John & NHG!
Smooth Shared Ownership Purchase Experience
I recently completed my shared ownership purchase with Notting Hill Genesis and overall I’m really pleased with how everything went. Priyesh from the sales team, along with Steven from the completions team, were consistently supportive throughout the process.
They kept me updated at each stage, explained things clearly, and were quick to respond whenever I had questions. What I expected to be quite a complicated process actually went through smoothly thanks to their help. I’m very happy with the outcome and grateful for their support.
Customer service
I met Hoss Edin and Newania to enquire about a flat in Lampton parkside. Both were exceptionally helpful courteous and happy to answer all the queries I had.
I'm impressed with the level of customer care they take and highly recommend to contact Hoss or Newania if want any information.
Priyesh from NHG Homes is a top lad
Priyesh from NHG Homes is a top lad. Took his time to explain everything i needed to
know and set up a viewing for myself
It was our first property purchase from…
It was our first property purchase from NHG and we have to thank the sale staff Iram Malik who was knowledgeable and helpful through out the purchase period. We view the property on January and move in late March.
Moving in the property we have a few things that isnt working. The manager Philip is currently getting ontop of the issue.
Laura Dawrant was very helpful to us…
Laura Dawrant was very helpful to us explaining the Shared Ownership and we sign up for the launching of Park Side
Strongly recommended
I wanted to take a moment to share my…
I wanted to take a moment to share my sincere appreciation for the support I received from Iram Malik during the process of purchasing my apartment. She has been incredibly helpful throughout the entire journey.
Whenever I encountered any misunderstandings or difficulties, Iram always took the time to explain everything to me clearly and in simple steps, making the process much easier to follow. Her patience, professionalism, and willingness to help made a significant difference.
Honestly, without her guidance and support, I don’t think I would have managed to navigate everything successfully.
My wife and I have finally moved into…
My wife and I have finally moved into our wonderful new home, and we couldn’t be happier. Samuel , the Executive Sales Consultant at NHG, was incredibly supportive throughout the entire process. His professionalism, dedication, and genuine care for our best interests truly stood out.
We would also like to thank Steven and John who played a key role in keeping us informed and updated at every stage. Their communication and guidance made the journey feel seamless and reassuring.
The entire team at NHG has been great and we are grateful for their hard work and commitment. We would recommend NHG to anyone considering a new home or exploring their housing options.
Ricardo and Meklit
Leigh has been excellent on my Royal…
Leigh has been excellent on my Royal Albert Wharf purchase so far. She has been responsive to all of my questions and kindly arranged a second viewing for me at relatively short notice.
Execellent Experience, highly recommended
I recently completed a purchase with NHG and wanted to share how positive my experience has been throughout the process.
From the very beginning, the team was incredibly supportive, professional, and efficient. Priyesh, the Sales Executive, was instrumental in guiding me through the initial stages. He was always approachable, responsive, and took the time to clearly explain all steps of the process.
Steven, the Progression Executive, was equally impressive. He ensured everything moved forward smoothly and kept me regularly updated on progress. He was always quick to respond to queries and provided reassurance whenever needed.
Overall, I was very impressed with the productivity, professionalism, and level of support provided by the team. I’m very grateful for their help and would highly recommend their services to anyone considering a purchase with NHG
I attended a viewing at Lampton…
I attended a viewing at Lampton Parkside with my Mum and had a really positive experience from the start. Before we actually viewed the apartment, we were warmly welcomed by Shreya, who was friendly and professional throughout. She gave us a clear and detailed explanation of the process and also showed us a 3D model of the building, which really helped us visualise the development.
Honest Review
Many people reading this will be first-time buyers like me, so I want to clarify that what I am writing about NHG is my genuine, honest experience.
I mostly interacted with Shreya and later on in the process Jack. Shreya knows everything about the properties - her knowledge is great and she's generally good on comms. There were a few occasions where responses felt slow but one would imagine she was dealing with a lot of clients. Shreya was attentive, accommodating and is the perfect ambassador for NHG. I'm grateful to her for facilitating this daunting process so smoothly. Jack is great - I've only spoken with him over the phone but he has strong people skills and warm energy. He also has a great sense of urgency and was mostly easy to get hold of.
Overall I had a great experience with NHG and would gladly go through this process again!
Issuing £100 fines for driving through…
Issuing £100 fines for driving through a new build owned by this company. No signage mentioning this at all. If this is how they treat prospective buyers I’d steer well clear of them.

Vastaus yritykseltä NHG Homes
Shreya was incredibly helpful from the…
Shreya was incredibly helpful from the very start of the process right through to receiving my keys. She supported me throughout the entire journey, and I truly appreciate her excellent service.
trying to rebrand to get out of their…
trying to rebrand to get out of their terrible service, what a terrible peiece of shate company from the bottom up
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