Nassau Financial Group Arvostelua 10 191

Brenda was very helpful and emailed me the forms I needed in a timely manner.
Waited on the phone until I received them.

Nassau expeditiously connected me to a human being who was able to answer my questions and solved my problem without fuss. I had over 50 address and phone changes to make after we moved. Nassau's was the fastest and easiest to accomplish.

The lady that helped us was very helpful and very sweet and patient the best customer service I’ve had in a long time.

MaryGrace Scoresone was friendly, proficient, and knowledgeable about what I needed from Nassau.

Cathy was fantastic! She was patient and professional and had the knowledge we needed to address our questions and help us make decisions. With the unfortunate circumstances surrounding the legal rehabilitation process, having an empathetic and understanding person to talk to was comforting and reassuring. She represents your company well!

Joann Joans was amazing. She answered all my questions and went above and beyond in terms or service. Super nice and easy to talk to. Best initial call to an insurance company I've had in 30 years of being an advisor. Give her a raise :)

John and Dawn were both amazing. Helpful, could answer all my questions, pleasant and respectful. It was truly a welcome experience in a not so great situation. Thank you both!!!!

Quick knowledge of the situation and offered to transfer me to PHL hotline!

Rep was wonderful and walked me through the entire application.

Cathy L was Great! Very professional at her job and I appreciate her willingness to help.

I initially tried to pay my premium on line. When completed I did not receive a confirmation so I couldn't be sure if the payment went through. I had the same problem in the past and erroneously made two payments. It is not a mistake I wanted to make again. Elizabeth in customer service checked everything for me and verified the payment had not been received and offered to take the payment while on the phone. She was very efficient, very personable and very thorough. There was no frustration, as there can be, when you have someone in customer service that you cannot understand what they are saying. She is definitely a asset to your company.

I had the pleasure of working twice with Joann. She answered all my questions during both phone conversation. The check I recently received did not have detailed information about federal and state taxes withheld. Joann emailed a letter to me with this information while we were on the phone. It was so nice working with a competent, helpful, and kind person.

Great people Christina very helpful made sure all my questions were answered.

Great job in helping me understand the process and timelines for my policy. Thank you for your help Jasmine!

Elizabeth was courtious, professional, and helpful.

Elizabeth Crandall did an awesome job thoroughly explaining all the options I had with my policy. I'd say I hope to get her on the phone again, but all my questions were answered so I don't think there is any need for me to call back!

Sabrina N went the extra mile and took extra time to look up the information I needed. She was very thorough and detail oriented.

This is the 3rd time I've needed to contact Nassau with questions and Hali is the only person who was easy to speak with, comfortable and pleasant. I wish I could request to only speak with her! She makes a great first impression!