Banner for Next Divan

Next Divan Arvostelua 322

TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I'm so happy with my new bed from Next Divan. I loved that I was able to customise the divan to my taste and for £200, what a bargain! The quality is excellent, and the delivery was less than a week... Näytä lisää

Saanut 5/5 tähteä

Fast delivery, comes with clear instructions and tool for opening packaging. Fully expanded within 24hrs and looks good quality. Comfy nights sleep too. Overall good value for money

Saanut 1/5 tähteä

Divan base delivered on 24/03/2026. Base of very, very poor quality. Bottom material torn, castor fixing detached and clips to hold the base together are not fit for purpose. Email sent regarding the... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Very easy website to use, excellent for value, wanted as a spare bed and had been quoted double elsewhere. Seems well organised, delivery came when they said and got a call just prior to delivery. Hea... Näytä lisää

Yrityksen tiedot

  1. Sängyt
  2. Makuuhuoneen sisustus
  3. Huonekaluliike
  4. Patjamyymälä

Yrityksen kirjoittama

We have a wide range of high quality, handmade storage beds, bed bases, headboards and mattresses to choose from, all at affordable prices. Our beds and headboards are all available in a wide range of luxurious upholstered fabrics and stylish colours, so you're sure to find a design to match your style in our collection. We also have plenty of comfortable mattresses to choose from such as body contouring, cloud-like memory foam mattresses and pocket spring options that reduce motion transfer and provide adaptive support as you move through the night.

Quality Comfort For Less

Yrityksen kirjoittama

Beds and prices you won't be able to resist.
All our beds, headboards and mattresses are handmade here in the UK by our skilled team of expert craftsmen. We're passionate about crafting a quality sleep experience for you at a price that's affordable. We also offer you the opportunity to build your bed exactly how you want it, right down to the upholstered fabric type and colour. You can also choose to buy your bed now and pay for it later in manageable repayments due to our partnerships with both Klarna and Clearpay. No matter if you're looking to buy a new bed, headboard or mattress, you're sure to find a quality product, expertly handcrafted at an affordable price in our collection.

Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

322 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 91 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The prices were comparable to other…

The prices were comparable to other suppliers, The items appear to be good quality.
Delivery was as advised either to people who would place where you wanted them.

3. joulukuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for taking the time to leave your feedback. We are delighted to hear that you were happy with your overall experience, from ordering through to delivery. Your kind comments mean a great deal to us, and we truly appreciate your support.

Thank you for choosing NextDivan :)

Saanut 5/5 tähteä

Website easy to filter

Website easy to filter. Good communication re delivery. Mattress very comfortable on arrival

3. joulukuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for your kind feedback. We are delighted to hear that everything went smoothly and that you are enjoying your purchase.

We truly appreciate you choosing NextDivan :)

Saanut 5/5 tähteä

Amazing quality, loved the bed and mattress.

We got the bed and the mattress. Its amazing quality and exactly like we thought its going to be. Thanks for all the logistical work your team did.

Amazong price for this quality! Team is quite responsive with emails and gets things resolved quickly.

13. joulukuuta 2025
Oma-aloitteinen arvostelu
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you very much for your kind words. We are delighted to hear that you are happy with your purchase and that everything met your expectations. Your appreciation of our team’s efforts and service means a great deal to us.

Thank you for choosing NextDivan :)

Saanut 5/5 tähteä

On time and very helpful

On time and very helpful

5. joulukuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for taking the time to share your experience. We are glad to know everything went smoothly and that our team was able to assist you. We truly appreciate your support and thank you for choosing NextDivan :)

Saanut 5/5 tähteä
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for your lovely feedback. We are delighted that you are happy with your bed and appreciate your kind words.
Thank you for choosing NextDivan :)

Saanut 2/5 tähteä

Horrid bed very badly made

Horrid bed very badly made

2. joulukuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for your feedback. We are very sorry to hear that you are unhappy with your bed. We can see that no contact was made with us regarding any issues after delivery, so we were not aware of the concerns you have mentioned. Please reach out to us at info@nextdivan.co.uk
with your order details, and our team will be more than happy to investigate and resolve any issues you are experiencing.

Saanut 5/5 tähteä

Order to delivery was great

Order to delivery was great, kept informed of delivery and came when expected.

3. joulukuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for your positive review. We appreciate you choosing Next Divan and hope you enjoy your purchase. If you need any further assistance, our team is always here to help.

Saanut 3/5 tähteä

You get what you pay for!!

Sorry I realised I left a review previously for the wrong company so have now deleted.. I have recently bought two beds from two different suppliers and got them mixed up. Next divan was ok, the fasteners for the underside of the divan don’t clip together properly or securely and the instructions attaching the headboard weren’t clear for a complete novice which I am.

25. marraskuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for taking the time to share your feedback, and we are sorry to hear about the issues you have experienced with your delivery. We have investigated the matter on our side and, unfortunately, we do not have any record of the communication you described regarding the request to change your delivery date. In addition, our couriers have provided us with images confirming proof of delivery.

We kindly ask that you contact us urgently at info@nextdivan.co.uk
with your order details and any supporting information so that we can review this fully and resolve the matter without further delay. Your satisfaction is important to us, and we are committed to addressing this as quickly as possible.

Kind Regards

The Next Divan Team

Saanut 3/5 tähteä

Average

Delivery was great, very timely. The bed was a bit flimsy with the head board. I feel like it might snap if I pull it the wrong way.The pleats in the head board are not tight. I went for this company thinking I would get better quality but I think I would have got the exact same bed for £100 less from Facebook market place

21. marraskuuta 2025
Saanut 5/5 tähteä

The bed is very good quality

The bed is very good quality. Came very quick .

21. marraskuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you so much for your positive feedback. We’re delighted to hear that you’re pleased with the quality of your bed and that it arrived so quickly. We truly appreciate you choosing us. If you ever need anything in the future, we’re always here to help.

Kind Regards

The Next Divan Team

Saanut 5/5 tähteä

Great price for the divan

Great price for the divan, great quality and delivery quick and friendly. Will be purchasing from you again when I need to get more stuff.

20. marraskuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for your fantastic review. We are delighted to hear that you found the divan to be great value, high quality, and that your delivery experience was both quick and friendly. We truly appreciate your positive feedback and look forward to assisting you again when you are ready to make your next purchase.

Saanut 5/5 tähteä

Excellent service and fast delivery

Excellent service good quality and fast delivery

13. marraskuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for taking the time to share your feedback. We’re thrilled to hear you were pleased with our service, the quality of your bed, and the fast delivery. Your support means a lot to us, and we’re glad you had such a positive experience. If you need anything at all, we’re always here to help.

Saanut 5/5 tähteä

They delivered my bed exactly on time

They delivered my bed exactly on time, the bed is very comfortable. I would recommend the company to anyone who wants a new bed or mattress.

12. marraskuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Thank you for your kind review. We are very pleased to hear that your bed was delivered on time and that you are finding it comfortable. Your recommendation means a great deal to us. If you ever need any further assistance or are looking for another bed or mattress in the future, we will be happy to help.

Saanut 4/5 tähteä

The price was competitive for the bed…

The price was competitive for the bed and headboard.overhall satisfied customer,

14. marraskuuta 2025
Next Divan-logo

Vastaus yritykseltä Next Divan

Dear Customer,

Thank you for taking the time to share your feedback. We are sorry to hear about the smell you experienced, as this is not something our customers typically report and it’s certainly not the standard we aim to deliver.

We also cannot find any record of contact from you regarding this issue at the time of delivery or afterwards. If you had reached out, we would have been more than happy to investigate and assist immediately.

Please contact us at info@nextdivan.co.uk with your order details, and a member of our team will respond the same day. We would really appreciate the opportunity to look into this further and ensure everything is resolved for you.

Kind regards,
Next Divan Customer Care

Saanut 1/5 tähteä

Absolutely awful quality

I had a few questions before placing the order and these were answered relatively promptly via email. After placing the order the delivery process was simple and easy. So far so good. And then the bed arrived.

I ordered the Platinum Divan Base and was extremely disappointed after I unpacked it. The thin fabric was attached to the frame with a staple gun - with some staples fully visible. Unsightly and also dangerous. We had to remove some from the plastic brackets used for the headboard. The fabric is so thin you can also see where the pieces of wood join underneath it.

Contrary to the assembly instructions, there were no visible holes in the frame to attach the headboard so we had to create our own. I only hope the fabric doesn’t run.

The drawer at the foot the bed is extremely thin plastic with a sheet of fabric stapled to it and the bottom of the drawer is only MDF backing board so if I was to put just a couple of towels in it, it would probably break. Completely useless as a storage drawer unless you’re storing your thoughts and ideas. It also doesn’t sit completely flush against the frame.

The metal connectors are useless and kept springing off and so we had to attach them more securely ourselves.

I would have complained to the company directly but I just don’t have the time or the energy. I guess I will just replace it next year when it falls apart.

17. marraskuuta 2025
Oma-aloitteinen arvostelu
Next Divan-logo

Vastaus yritykseltä Next Divan

Hi,

Thank you for taking the time to share your feedback. We’re very sorry to hear that your experience fell short of expectations, especially after the smooth ordering and delivery process.

Had you contacted us directly, we would have been more than happy to assist you and investigate any damages, defects, or issues with assembly. We take pride in resolving concerns quickly, and if there were any manufacturing defects, we would have gladly arranged a replacement for you.

We have many happy customers who have purchased the same Platinum Divan Base, so it’s disappointing to hear that yours did not meet the standard we aim to deliver. Your comments are important to us, and we will be reviewing them with our team to ensure improvements are made.

Again It’s a real shame that you’re not satisfied with your bed, as we take great pride in both our products and our customer service. If you change your mind, please do reach out. We are here to help and would still be happy to look into this for you.

Kind regards,

Saanut 5/5 tähteä

Fantastic service & perfect mattress

Fantastic service ordered at very short notice the delivery was very quick and efficient! Communication was brilliant. The mattress we ordered was amazing such good quality and perfect for our king size bed! Super comfy 5 star rating will definitely recommended thank you once again

14. marraskuuta 2025
Oma-aloitteinen arvostelu
Next Divan-logo

Vastaus yritykseltä Next Divan

Hi,

Thank you so much for your wonderful review! We're delighted to hear that our service, communication, and fast delivery met your expectations. It’s great to know the mattress is a perfect fit for your king-size bed and that you find it super comfy.

We truly appreciate your 5-star rating and your recommendation. Thank you again for choosing us!

Kind regards,
Next divan team

Saanut 1/5 tähteä

With holding refund after 6 sixs or so…

With holding refund after 6 sixs or so and still unresolved

10. syyskuuta 2025
Oma-aloitteinen arvostelu
Next Divan-logo

Vastaus yritykseltä Next Divan

Dear Customer,

We’re sorry to hear about the trouble you experienced with your refund. As soon as we received your returned bed, we issued the refund straight away. Unfortunately, there was a delay on Klarna’s side, which was outside of our control.

We’ve already provided proof of the refund being processed from our end and advised you to share this with Klarna so they can investigate and release the funds. We completely understand how frustrating this situation must be, and we truly hope it gets resolved for you as soon as possible.

Saanut 5/5 tähteä

I made a last minute decision to revamp…

I made a last minute decision to revamp our bedroom. Speed was of the essence.
Next divan offered a good selection of beds and the delivery times were great.
The carpet was due to be fitted on Wednesday morning the same time as the bed was due for delivery, an email requesting a Wednesday afternoon delivery was promptly rearranged by nextdivan. Their communications were faultless courteous and exact.
The delivery company kept us informed at all times and were very punctual and polite.
The divan bed is good quality and very comfortable.
If you are looking for quality and good service at a good price, go no further. Highly recommended
Thank you.

17. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Incomplete bed but resolved now

The quality of the bed itself is very nice, however, was delivered with only 7 feet/legs instead of 8. After emailing the company, they sent out the missing foot resolving the issue promptly. I will be ordering from them again in the near future.

4. lokakuuta 2025
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.

Lue lisää muunlaisista arvosteluista.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin