Nevanna Ltd / British Pride blatantly ripped me off. I ordered two items, they didn’t bother to send my order at all and have not responded to any message. DO NOT BUY FROM THIS COMPANY!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought the ring for my daughter as a Christmas present and she absolutely loves it, it has come in handy in those anxious moments. The only thing is that the ring has lost it's round shape so the b... Näytä lisää
Yritys on vastannut
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal... Näytä lisää
This bracelet I bought was absolutely beautiful 😍 I didn't know what size I wanted but the bangle extends and its perfect. Delivery was fast and they kept me in the loop every step of the way I will... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Based in the UK, Nevanna is a women-owned mindful jewellery brand. Our jewellery is designed to bring happiness and calm, to help you protect your mental health and keep your treasured memories alive. As therapists with over 25 years of experience, we know that jewellery can be a valuable mental health tool. Fidgeting with a piece of jewellery can distract you when you’re anxious. Focusing on smooth metal or embossed texture can help you decompress when you’re stressed. Of course, jewellery is also beautiful! You deserve beautiful things that make you feel good. With Nevanna, we combine our passions for mental health and stylish design, to make a difference in a beautiful way. Our jewellery is handmade by artisans from all over the world, crafted from the highest quality stainless steel and sterling silver. The metals are waterproof and tarnish-free, so you can cherish your pieces for longer. Nevanna jewellery promotes self-care and self-expression. Breathe, focus and reset with our anxiety rings when you feel overwhelmed. Hold your loved ones close with our personalised jewellery that sparks happy memories. Channel the energies of our crystal jewellery to enhance your wellbeing. Shop NEVANNA for mindful jewellery that empowers you with healthy coping strategies and exceptional style.
Yhteystiedot
7 Bell Yard, WC2A 2JR, London, Yhdistynyt kuningaskunta
- hello@nevanna.com
- nevanna.com
2,7
Välttävä
102 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Nice design and idea
Nice design and idea, but when it arrived it looked cheap and not worth the price paid
19. joulukuuta 2022
Parcel hasn’t arrived and no response…
Parcel hasn’t arrived and no response to my email
16. joulukuuta 2022
Great experience with customer services
After initially sent the wrong product the communications with customer service and the replacement product were both excellent
14. marraskuuta 2022
Exactly as it looked
Exactly as it looked. Feels good. Nice little pouch for it too.
16. joulukuuta 2022
Vastaus yritykseltä Nevanna
We're glad you like the pouch. Thank you for the review Katharine! We hope to serve you again soon. Have a great day!
If I could give 0 stars I would.
If I could give 0 stars I would.
Order placed on 29th of November and on 20th December it still hasn’t arrived. Contacted customer service who said to wait 3-5 days. Days later and I’m being ignored!!!!!
29. marraskuuta 2022
Fidget engagement ring
My future husband wanted to have his own engagement ring and I thought a fidget ring would be perfect for him. We are very happy with the product we got and the shipping was good too!!
30. marraskuuta 2022
Vastaus yritykseltä Nevanna
This review made our day Emma! We're delighted that it's posted to you fast. Many thanks for the feedback! Appreciate it.
Delivery
I ordered a ring on the 26th of November for my sons 16th Birthday. It has still not arrived. I emailed several times and on the 10th of December was told it had left the warehouse and was with Royal Mail. However, it took until the 19th of December for me to receive a tracking number from Evri. The woman I was emailing with was polite and responded quickly unfortunately the fact it has still not arrived and I was unable to give my son his main birthday gift has affected my experience. I really hope the ring is lovely when it arrives.
19. joulukuuta 2022
Perfect product,excellent value for…
Perfect product,excellent value for money and really fast delivery
20. joulukuuta 2022
Vastaus yritykseltä Nevanna
Thank you for the review John! We're pleased to hear that it arrived fast and had a great experience. We appreciate it.
Very disappointed with quality of…
Very disappointed with quality of product. Have emailed for information on how I go about getting refund but have not heard back from them. They certainly don’t make it easy!!!
18. joulukuuta 2022
The item has not arrived yet and Nevannah orderI…
The item has not arrived yet and I ordered it at least 3 weeks ago to send to my mother in law for Christmas. Now she has no present from my husband and I.
20. joulukuuta 2022
Not what I expected
Found the same ring much cheaper elsewhere. Hoped it was because it was better quality but when it arrived it was exactly the same. Very disappointing
12. joulukuuta 2022
No problems kept me updated on what was…
No problems kept me updated on what was happening pleasure to deal with
20. joulukuuta 2022
Vastaus yritykseltä Nevanna
Glad to hear your positive feedback Leslie! Thanks much for the review.
Beautiful quality and great service.
13. joulukuuta 2022
Vastaus yritykseltä Nevanna
We received the review Lilly! Glad you have a great experience. Have a great day!
Vastaus yritykseltä Nevanna
Many thanks for the review Alan! We appreciate the good feedback.
Ordered three rings on 09/10/22
Ordered three rings on 09/10/22
Recieved two rings after waiting a month and a half.
Sent numerous emails asking when I’d revive the third ring.
Customer service said they’d send it out and again after more emails still waiting for the ring to arrive it’s now the 20th December.
DO NO ORDER FROM THEM SCAM.
20. joulukuuta 2022
Oma-aloitteinen arvostelu
This is a scam company do not order…
This is a scam company do not order from here , I did not receive my item. They sent me a shipping email I what 3 months and received nothing and they provided me with no tracking number, claiming to use royal mail services and based in the UK yet they can not provide any information. Nevanna support was not helpful kept lying and telling me I will get back to you after speaking to my head office ! They are theives it Is a scam webiste do not order !!
30. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nevanna
We’re really sorry to hear of your experience.
I’d like to personally look into this for you.
Please email us at hello@nevanna .com FAO: MICHELLE
We will fix whatever has gone wrong.
Nevanna Manager
So-called UK based jewellery
Jewellery website which claims to have been featured in Vogue, Elle etc. Ordered a necklace on 29/09/2022, dispatched on 12/10/2022, not yet received and it’s 27/10/2022. They claim to be based in the UK on the website and dispatched by Royal Mail but sent an email reply on 22/10/2022 stating ‘ Your order is now being forwarded to Royal Mail for final delivery to your location.’ which sounds like it’s been sent from outside the country. Doesn’t sound trustworthy and I now can’t find them mentioned much elsewhere online so wanted to highlight to people to be wary for now.
27. lokakuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nevanna
We’re really sorry to hear of your experience. It seems your package did take a little longer than usual to be delivered, due to strikes. Upon checking your Royal Mail tracking, it appears your item was delivered and signed for. We’d love if you can confirm this and let us know if you are happy with your necklace.
Please contact us via email at hello@nevanna. com to see how we can assist you further.
Thank you!
Nevanna Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.