Nest at Number 20 Arvostelua 

I Ordered the 10ft Radwell Tv Media unit for the finishing piece to our living room.
And Wow Wow Wow it looks amazing, a stunning piece of furniture hand made at half the price we had been quoted elsewhere. Amy was very helpful and assisted us with everything that we wanted with this unit. We will definitely be using nestatnumber20 again very soon for our next pieces of bespoke furniture.
Absolutely a pleasure to deal with.
Thankyou.

I ordered the 10ft Media Unit at the end of October 2024 – a huge piece which is obviously a focal point of any room. When it was delivered in mid Jan 2025 I was surprised and disappointed to see that there were 265 holes drilled into the unit to adjust the 7 included shelves. The overall effect of this was horrible - making the top part of the unit look like it was from Ikea, not custom made. I don’t know why anyone would ruin a bespoke piece of furniture by drilling so many holes into it. None of the images on the website showed these excessive holes and when questioned about it I was told that all the media units are made this way and that I just couldn’t see the holes on the website images. I do not have sight problems and I asked multiple people if they could spot these and the answer was always no. The business owner Amy also directed me to one line in her FAQs which, under the title “Inside our cupboards and drawers” it stated “all our shelves are adjustable”. Apparently, this should have been sufficient for me to know that the furniture would be punched with hundreds of holes even though these were neither in cupboards nor drawers but on very open and visible shelving. As a solution Amy eventually arranged to take the top part back to fill the holes, something I did appreciate and give credit for. However, there was a considerable delay and the unit was not redelivered until the end of March, by which time I had been waiting 5 months for it and was clearly not a priority - To add some insult to injury, I was charged £85 for one additional shelf I requested to fill a sizeable gap above the TV and I was told I had cost her business a "small fortune" to fix an issue not caused by me. While the unit now looks much better from a distance, the top part doesn’t sit flush on the bottom base, the shelves all wobble due to slight misalignment (despite the shelf pegs being firmly in place) and both sets of cupboard doors are misaligned. While I'm satisfied with the overall look of the unit now, it’s certainly not the quality or finish I would have expected from a bespoke build and I wouldn't order again. I’m also surprised to see that Amy hasn’t sufficiently updated the website description to inform customers of the holes drilled into this unit and to stop anyone else potentially being disappointed by this.

We purchased a bespoke TV unit from Nest. The piece is exactly what I had in mind for the room and the build quality is excellent. I was quoted some crazy prices for a built in media wall and this one was just a fraction of these quoted prices, yet we do not feel like we have had to compromise on quality. As we specced our unit it is floor to ceiling giving the ‘built in’ effect and the bonus is that we could take it with us if we ever move. The unit took about 4 months to hand make but it has been well worth the wait. Thank you Amy and team.

Excellent communication throughout. Amy answered all our questions and was really helpful. We love our dresser.

Amazing communications from Amy. Turnaround before Christmas in what was clearly a very busy period for the business. Excellent quality, and a genuinely good price! 10/10

We purchased the Radwell 7ft TV unit made to measure to fit our TV.
It is an excellent media Unit & very well priced in comparison to others that you have to hope your TV fits into, it was delivered quickly & efficiently.
All round an excellent service.

We ordered a custom made 7ft TV unit. Amy was very supportive and helpful throughout the process, giving us creative control but also offering design suggestions (such as soft-close drawers) and working to accommodate our size requirements. She also helpfully suggested that we consider the dimensions carefully in light of our living situation and the unit needing to be transported through corridors and up a lift, after which we did reduce the size slightly. We did need to pay an additional charge for paint despite being informed earlier that we could choose any colour from the F&B range, though this charge was small in the scheme of things.

We were very fortunate to get the TV unit with a very quick turnaround due to the delivery team already delivering within our area. The unit we received was as we designed and looked great. The couriers were very helpful and went above and beyond getting the unit into our flat, given the tight fit on the route from the truck to our desired location.

When the TV unit arrived, we had to “install” the shelving. We found that the existing drilled holes in the unit were not large enough for the shelving pegs but we were able to get around this by re-drilling through the existing holes or using a hammer to insert the shelving pegs. We noticed a few paint scuffs on the unit around the corners and on one of the door-knobs, but it was a very tight fit getting the unit into the lift for our flat so these scuffs may well have arisen as part rather than during the production.

Ordered a tv unit and asked for a cupboard to be made to my spec. I like the fact you can choose your colour from the chart. My furniture is well made and solid and I’m really pleased with them. Also the delivery men were great too. I’d definitely order again. Furniture made to last!

Fantastic experience and product. Much of what I wanted was bespoke and I had a lot of communication with Amy before buying. I scoured the internet for a company that did bespoke tv/media units with bifold doors and most of the quotes I got were multiples of what Nest charged. Now I have received the product, I can confirm that the quality of the product is excellent. Would highly recommend.

Really please with my new sideboard From Nest at number 20, it looks amazing just what I wanted, the colour was a perfect match to my kitchen units, great quality and craftsmanship. Great service from Amy and the courier who carried the sideboard in and placed it where I wanted it. I am just about to order the welsh dresser to go with the side board, can't wait to get this !

Great range of products that are very well made with the additional benefit of ability to make bespoke changes to the specifications. This is an excellent option that convinced us that, after much searching the market, Nest at Number 20 was definitely the right company for our project. We needed a media unit which could accommodate a protruding skirting that masked some pipework. Amy was able to offer suggestions that made the finished article fit perfectly. We would thoroughly recommend them and would certainly use them again for future projects.

Great company, quick to respond. Can't fault the quality of the product, made to a really high standard. Love our new media unit.

Great company great communication and product first class

My wife and I ordered the 10 foot dresser and we couldn't be happier. It looks stunning, it was made exactly to our specifications and it is an excellent statement piece to have in a room. Highly recommend!

So happy with our media unit, which we had made to a custom size. Excellent quality and really well finished. Obviously had to wait the specified lead time but we were aware of this up front. Great communication with Amy and the delivery company.

Extremely happy with the service and the cabinet is so well made I can’t believe how beautiful it is! You are able to get the measurements you want that work for you and you can also ask for other specific details you want such as how many cupboards at the bottom, holes at the backs of all the cupboards etc and they were happy to do it. Even the delivery driver was lovely and super helpful! Will 100% recommend to anyone needing a cabinet.

Buy with confidence. My unit was made to measure and is amazing, worth every penny. Solid, well made, beautiful finish and will last a life time. Absolutely stunning and a work of art. Special thanks to Amy for keeping in touch and putting up with my colour Change, twice .

Thank you so much to Nest at number 20. Beautiful dresser I ordered online and arrived with a really helpful courier service. Really good communication throughout (especially as bought online this is so key to keep my mind at rest). Arrived and just as beautiful as I’d hoped. Would definitely recommend and feels good to support a smaller business and feel like I’ve bought something made with care!

We are so pleased with our recent dresser purchase. Beautiful quality, bespoke Farrow & Ball colour to match our kitchen units and friendly, careful delivery service. Highly recommend!

Exception piece of furniture. 6ft welsh dresser beautifully made. Couldn't fault delivery. Amy was so helpful with my queries. Will definitely order from Nest at Number 20 again and will most certainly recommend.