Neshome Arvostelua 

Very pleased with the service I received my bath mixer taps turned up quickly and were very good quality

Overall we are happy with the vanity unit and basin we received, plus the ordering and delivery was easy and straight forward. However, it wasn't until after our plumber had unpacked and installed the unit that we noticed the basin is different from the one in the online picture, so slightly disappointed at that

Apalling and will never use again . I ordered a shower screen on next day delivery.. was 2 days late !! It arrived and I am currently immobile after surgery . My son watched the courier put it in my hallway . My builder arrived and said there is glass coming out of the side of the box . I have been emailing them back and forth explaining I am now out of pocket as need to get the builder back to fit a replacement one ( when I get that is anyone’s guess !! ) I said I can’t dispose of the completely shattered glass shower screen and she tells me to take it to the tip !!

Excellent service. Exactly as described. Prompt delivery and excellent customer service.

Basin taps were great quality at a great price and quick delivery.

Quick and easy purchase, customer service was faultless a real pleasure to have used the company.

Good communication regarding enquiry before order. Quick despatch and delivery. Product looks good but not fitted as yet.

Company supplied a tap that was faulty from the moment it was fitted, in that it was dripping. They refused to replace the item and insisted on sending out a replacement part to be fitted at my, the customers expense, completley faing to comply with The Consumer Act 2015. There have been numerous requests to speak to a manager but at the time of writing they had failed to contact me. Appalling customer service.

I needed a replacement part for my Pull-Out Spray Kitchen Sink Mono Mixer Tap that I’d bought over four years ago. It was no longer in production but after sending pics to Rachel, she was able to source a matching part and dispatch it to me within 24 hours, at a reasonable and competitive price. The part works perfectly and I’m very happy with the service I received.

I brought two toilet seats and they both were leaking Contacted with seller but not satisfactory answer and both toilet seats were collected already .its been over a month now still did not get refunded fully.
Will never buy anything from them .

Nes Home - Fawley Round Thermostatic Shower Kit with Bath Filler Chrome - I purchased this product in July 2023. The first one they sent was faulty, missing internal parts from the shower bar. I returned this and a replacement was sent. After only 6 months use, the entire tap assembly dropped off. It could not be fixed as the threads had stripped off completely. It is clear this product is not fit for purpose, as from the B&Q website review, other people have had the same issue. I have asked for a refund, but have been refused. NES have offered a replacement, but I don't want the same issue again. I have again requested a refund or a different shower as a replacement.
Poor quality product and would avoid the company in future. Beware when buying through B&Q!

Brilliant little unit for our en suite

"Nes Home" Customer Services
Very disappointed! Infact Disgusted !
I purchased "Nes Home" freestanding cabinet with basin, WC Unit & Toilet last March.
Unfortunately within 3 months of fitting my unit, I'd knocked a very small bottle of oil from the top of the unit which bounced off the back of the toilet onto the floor. Ti my surprise it didn't damage the bottle at all.
Sadly, there was a small chip and hairline crack at the back surface of the toilet.
I notified B&Q customer services, who said I needed to contact the verified seller.
"Nes Home" Customer Services were not interested at all! They said I'd caused the incident and showed me where I could purchase another toilet. They did not want to understand my concerns about the unit not being fit for purpose or bad design and quality.
I am on a very small medical pension!
I cannot afford to buy another toilet! This unit is not fit for purpose!
The crack has become a safety issue and still No response!!
What has happened to "good customer service"

Easy ordering process. Quick delivery and kept notified throughout.

Great value bathroom items, fast delivery, although packaging was just a bag and one item was bent, but it straightened out okay.

Yes it was this company doing well, good prices and the delivery driver was very polite and brought my goods into the house due to the weather.

Quality of goods is tip top, accompanied by great service.

The purchase was faultless. Ordering was easy, payment method already set up. The order was immediately confirms and delivery date set. The delivery driver very pleasant and helpful. Unit now being fitted and very good quality. Sadly, nothing to moan about.

Fraud company avoid purchased pvc wall boards through b n q delivery driver claimed delivery then managed to scam a scam x from my number stating leave on door step provided proof of this from my phone supplier still no refund
Still continuing to lie that conversation never took place an you have received proof that the tex was never sent your r company have stolen my hard honest earned cash
Why have you never contacted myself regarding this
There is no telephone number to your company

The delivery was on time and driver very helpful. Had a query on radiator inlet and outlet connections, but a member of staff was very helpfull and gave me the information i required for the vertical radiator.

Very Pleased with it