Neewer Arvostelua 353

Great service, got it at a good price, on sale

I ordered 2 sizes on an item due to their 100% back money back guarantee and when I went to return one it cost $40 to ship. I didn’t realize that return shipping fees are part of the consumers responsibility until I went to mail it back and it caught me off guard. Usually companies handle that aspect of a return but it’s annoying that they do not.

Fast delivery well made product, took it out and very happy with results 😀

Fast, truthful, and reliable answers to questions about their many great products. Quick shipping, along with great packaging. The direction that Neewer is going should have other companies in the industry very worried, as they have truly begun to create a wonderful system of products that serve there customers. Absolutely love every product I own from them.

Always great packaging and quick

I needed lights in about a week for a job and I found a great selection at Neewer. They were delivered quickly and worked beautifully on the job. The build is better than expected and easy to use.

It was everything I expected and was packed properly.

Great product. Great delivery. Not much else I can say.

Great purchase experience. The flash works great with my Sony FX2. Fast and accurate delivery. The price; exceptional.

TERRIBLE! I ordered a video light I needed for a shoot. It arrived without the power cord. After a week back and forth on email with support, I was told the cord was not stocked and ask if "I was ok waiting a month to 6 weeks for a power cord." I replied to the email I was dissatisfied with the solution and heard nothing since. SAD and Unsatisfied customer. This does not help your customer retention in a very competitive marketplace in my opinion.

I am a new Neewer customer. After skimming through multiple review searches and great product video reviews, I finally trusted and bought a pair of flashlights for my business. Other reviewers and I were not wrong, the flashlights are of good quality and worked perfectly for my needs. Now, I have ordered additional products. Their customer support is awesome, very helpful, and responsive. Thanks to Erin! Neewer has got a loyal customer for life.

Just got the Q6 and ran into a real problem on my first outdoor shoot.

The light connects to the stand with a single hand-tightened knob and the moment you slap a softbox on it in any wind the whole thing slowly rotates and unscrews. My assistant literally had to hold the light the entire shoot.

A softbox in wind acts like a sail and that tiny knob just can't hold it. Feels like an oversight for a strobe marketed for outdoor use.
If I can't find a reliable solution, I'll probably have to return it.

Good product. Easy to order. Fair price. Quick delivery

I primarily used smallrig and tilta in the past as my main supplier for cage components. I have previously owned neweer products, but I didn't feel they met my standards for build quality and design that I expected. In the last couple years I have noticed a large improvement in both design and fit/finish from neweer. With my most recent S26 ultra cage purchase I was very impressed with the overall design and function. I can now say that I am comfortable relying on them for more serious video and photo work.

I like the product. It is great that it is battery contained as this becomes very portable.

Quality product reasonably priced and promptly delivered.

Great customer service, they easily helped and resolved my issue with you problems. Thank you!

Amazing product, Everything went smooth, the order arrived sooner than promissed.