neakasa.com Arvostelua 

205
•
TrustScore 4.5/5 tähteä

4,5

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We've had our Neakasa M1 for about two years now, and recently started experiencing issues with the sensors misreading that the bin is full when it's not. We tried cleaning them which worked tempora... Näytä lisää

Saanut 5/5 tähteä

We've had the Neakasa M1 cat litter robot for a couple of years now, and I don't think we could ever go back to a basic litter tray. Our cat is a big boy (9kg), and we were finding it hard to find a r... Näytä lisää

Saanut 3/5 tähteä

The litter box itself has been helpful when it's working and deserves a 4 star. The low stars comes from not having a service center in Thailand eventhou Neakasa products are sold here. Neakasa suppor... Näytä lisää

Saanut 5/5 tähteä

I have had the M1 litter robot for over 2 years and in works really well. Any issues that I have were resolved fairly easily through customer support. Even after the warrenty is over they will still... Näytä lisää

Yrityksen tiedot

  1. Siivousaineet

Yrityksen kirjoittama

Neakasa, formerly known as "Neabot", was established in 2017 as a leading innovator of smart cleaning technology under Genhigh. Our mission is to simplify and elevate people's lives by providing top-of-the-line smart cleaning solutions. Our current product lines include Pet Cleaning, Floor Cleaning and Personal Care and Cleaning.


Yhteystiedot

4,5

Erinomainen

TrustScore 4.5/5 tähteä

205 arvostelua

5 tähteä
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4,5

Kaikki arvostelut

(205)

165 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I didn't even buy one

I didn't even buy one. I tried to. But they were out of stock, specifically for my country. No preorders available; just ask them to notify you when they're back in stock. Oh wait, no, that's just a joke button. You can't actually get them to notify you when they're back in stock. Try to buy the same model but for a different country; well, you can add it to your cart, but then you can't order it of course. So you give up. But wait! Now you can get inundated with harassing emails about the product you weren't even allowed to buy because you left it in the basket. Try to unsubscribe and it takes you to a page that DOESN'T EVEN LOAD! Thank you so much for the hell you have gifted me neakasa, without me even needing to buy anything.

18. kesäkuuta 2026
Oma-aloitteinen arvostelu
neakasa.com-logo

Vastaus yritykseltä neakasa.com

Hi Georgia,

We’re truly sorry for the frustration you experienced while trying to purchase our product.

Regarding the back-in-stock notification, we apologize for the confusion. The button color and visibility were not clear enough, which may have made it seem like the notification option was unavailable. We have shared this feedback with our website team, and the page has already been updated to provide a clearer experience.

Thank you for taking the time to provide this detailed feedback. We truly appreciate your comments, as they help us identify areas where we can improve.

Best regards,
Neakasa Center

Saanut 5/5 tähteä

Owned two M1 toilets, will not go for other brands

Have been using two M1 cat toilets for more than 3 years now. First one had some minor defects that I made worse after washing the cat litter box in my bathtub. Nevertheless, it lasted me almost 2 years before it fully broke (didn’t contact support team due to laziness). Was so impressed by this device, that decided to buy a second one even after doing in depth due diligence on other brands (it works perfectly).

16. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

j'ai la litière M1+lite avec marche…

j'ai la litière M1+lite avec marche pied, très contente, facile à monter et nettoyage rapide et facile.
j'ai 4 chats et aucune odeur.
je remarque aussi une économie de litière.
Grâce au marchepied, il y a moins de litière au sol.
Très satisfaite de mon achat.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great Product/Great Brand

I have had the Neakasa M1 with a trap door since October 2024, and I am loving the machine, so well built for a first-gen product. Using with 3 cats, and they all seem to have adapted to the machine since the beginning. After-sales support is also quite good when it comes to spares under warranty, like the silicone mat replacements.

Things to improve:
1. Replacement parts are way overpriced lately; when the device was not that popular, they were like 50% cheaper.
2. App: Sometimes, it doesn't sync itself with the toilet. Or it just times out.
3. The plastic used can be a bit better for the price. I had no issues so far, but for a machine this expensive, it gets scratched by cats easily.
To conclude, great product; if you are on a hunt for an automatic cat litter box, give them a try. Of course, do your own research.

Best,
Anshul

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

Le M1 Plus derneire generation est un…

Le M1 Plus derneire generation est un très bon produit. Je n'ai strictement rien à faire, il a aussi le mode chaton dessus. On peut voir le poids de son chat en temps réel. Aucune odeur ne sort et aucun problème pour mon chat.
Je mets 4, à voir avec le temps maintenant. Si tous se passe bien je mettrait la note la plus forte

30. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

⭐⭐⭐⭐⭐ A Huge Improvement for Everyday Life with Two Cats

Our cats started using the Neakasa litter box from the very first minute without any issues. With two cats, it has made daily cleaning so much easier and saves us a lot of time. The automatic cleaning function works reliably, keeping the litter box clean at all times.

One small difference compared to the Pro version is that the Lite version does not include the additional odor-sealing feature. However, this can easily be added yourself with a simple adhesive seal.

Overall, we are absolutely delighted with it and would buy the Neakasa again without hesitation. A clear recommendation for any cat owner looking to make daily litter box maintenance much easier! 🐱🐱👍

2. kesäkuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Eine wunderbare Erfindung

Eine wunderbare Erfindung. Man muss sich um nichts kümmern es riecht nicht und meldet sich wenn es gelehrt werden möchte oder Streu aufgefüllt werden muss. Ich bin zur Zeit im Urlaub mit meinem Kater und vermisse es sehr. Der einzige Nachteil, es ist nicht transportabel...Jedenfalls nicht mit dem ICE. Es sollte jeder Ferienwohnung Besitzer haben.
Ich kann es jedem Katzenbesitzer nur empfehlen. Etwas teuer in der Anschaffung aber jeden Euro wert.

Findet mein Kater Picco Bello auch.

2. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

love this liter bix

I have seven cats and four of these literally boxes no smell only pull bags twice a week. easy set up. i have larger cats so the open mouth design helps
have given as a gift to someone on the struggle bus with old time scooping they love it!!! i recommend to any one to use it

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 4/5 tähteä

The litter box itself and the app are…

The litter box itself and the app are great. Several years now of used. My cats love it. No smell. The shipping department is absolutely horrible though. So many issues getting replacement parts and bags from them. The litter box though is top notch. Multi cats up to 3 no issues. Sometimes it forgets the cats or switches to kg. And I have to reenter the information. But 9 out 10 for the box. Will definitely buy another if this one ever fails.

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing experience! Love love

Amazing experience with my M1 Cat liter and customer service!
I backed the M1 creation and its one of the best things ive done ever. Makes my life so much easier. I have had to speak to customer service regarding the middle tray lifting and they quickly sent me a replacement. Easy Peasy

29. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

“N3 robot vacuum

“I bought the N3 robot vacuum, but unfortunately it never worked properly. It constantly stops and says that something is blocking it, even when there are no obstacles at all. I recorded the problem and made a complaint, and to their credit I was sent a replacement without any issues — good customer service in that regard.

Unfortunately, the new one had exactly the same problem. It maybe drives one meter before stopping again and reporting an error. Because of this, I do not use it at all, which is really disappointing when you have spent so much money on a product that does not work as promised.

Sadly, I cannot recommend this brand of robot vacuum cleaner.”

28. toukokuuta 2026
Oma-aloitteinen arvostelu
neakasa.com-logo

Vastaus yritykseltä neakasa.com

Dear Dorthe,

We sincerely apologize for the inconvenience and the disappointment caused by your experience with the N3 robot vacuum, and we are truly sorry that the replacement unit did not resolve the issue.

To better assist you and further investigate this matter, we kindly ask you to provide a short video of the issue, along with your order number and device SN number, to our after-sales team at support@neakasa.com. This will allow us to perform a more detailed technical check and offer a more suitable solution.

Thank you for your patience and understanding. We truly regret the inconvenience caused and appreciate your cooperation.

Best regards,
Neakasa Center

Saanut 5/5 tähteä

I have 2 rescued cats

I have 2 rescued cats, one is 9 pounds and the other is 14 pounds. They’ve been using a regular litter box since they were kittens, so I was worried that it would take them a long time to get used to this robot box. But they started using it right away! I chose Neakasa because it is open on top and I think that made all the difference. I’ve read the other reviews and it sounds like some people are just lucky to get a box that works and some (too many) are unlucky and get lemons. I’ve had mine for 7 months and have had no problems whatsoever. With my two cats, I empty the tray once a week. It’s great! This has been a game changer for me. The only thing I wish is that it wouldn’t stay upside down when the tray is full. That becomes a dire situation if I’m not home. I wish it just stayed open and just won’t self clean when its full. That’s my only complaint. Other than that, I would recommend this - and hope you get a good one!

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Better sensors than litter robot

I have 6 cats total.2 mainecoons
1 chonky boi, 2 torties and a lovely ragdoll.
I have 4 of the whisker litter robots and while they are nice for the cats, the mainecoons... they dont fit all the way.
I got this one based off the open top.
In all honesty I'd rather switch to all of them being this litter box.i do wish it was wider/bigger since my male mainecoon keeps on growing.
I do enjoy the ease of the dirty litter removal and that it keeps at me when it's full.
I havent had any issues with any sensors giving it false "full" notifications. Unlike the litter robots.

27. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

This was a very easy setup

This was a very easy setup. I had bought a different brand which was extremely hard to set up and then didn't even work. So I approached this purchase with a little trepidation. I have been very please with how it works. Hopefully it will last more than a year. Really makes owning an indoor cat a breeze.

6. toukokuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

When we found an adorable stray kitten…

When we found an adorable stray kitten in the desert last year, and I wanted to keep her but I debated it. And the main reason being I never wanted to have to scoop a litter box again. But as my husband fell in love with the kitten and wanted to keep it, I looked into automatic litter boxes for us. I was reading some of the bad reviews, and I realized there was a few frustrating moments where the button turned a color I didn’t understand or the machine seem to be malfunctioning. However, after talking to customer service and watching some videos on YouTube, I’m a year and an half into owning this machine and it is 100% trouble free for me. The customer service was really helpful when I decided to purchase a new tray that was deeper and holds more litter. I had to change that out myself and I did it backwards so that the magnets that make the box rotate weren’t working anymore. After I sent a video they were able to fix this. But nowadays, all I have to do is open the litter tray, put in another bag and close it. Amazing! I love that I never have to scoop. And I’ve always provided an alternative traditional litter box and the kitty only uses the robot! She has a clear preference for the robot. I think she prefers that there’s no cat litter smell and her robot box flushes itself? She likes to sit and watch it sift. And I always make sure to use unscented litter, which I think actually helps make for a totally odor free house. I have to say having a cat and not having to scoop the litter box is a dream come true. I love this product and I think it was worth the money.

27. toukokuuta 2026
Oma-aloitteinen arvostelu

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