NavaFresh New Zealand Arvostelua 

128
•
TrustScore 4/5 tähteä

3,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Ordered this Ceylon cinnamon, thought on purchasing it was a NZ website but after payment it was clear it was coming from overseas. Tracking information kept uptodate. Took a while to arrive but when... Näytä lisää

Saanut 3/5 tähteä

Seems to be good quality product and timely delivery. I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bi... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

The product was great, I ordered two different items and wasn't aware they would be sent as two packages. One arrived earlier than the the other so I thought they had missed half the order. Shipping t... Näytä lisää

Saanut 5/5 tähteä

This Bamboo Salt is delicious, even on its own..! It’s tastes like salt but smooth and delicate, not at all harsh and bitter like most regular salts. Thank you very much Navafresh Team for opening m... Näytä lisää

3,8

Hyvä

TrustScore 4/5 tähteä

128 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 33 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,8

Kaikki arvostelut

(128)

15 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Scam business, using virtual address in NZ

Purchased the product from them on 13 Oct 2023, the product hasnt been shipped even in a three days after. I've requested the refund in a couple of days after that, still waiting for my money. Same support person has been responding to my queries all this time with the same answer.
I've conducted a bit of investigation on them, sad results: the NZ address they advertise on the web-site is virtual, its used by many other businesses (suspicious fact by itself). Just enter it to Google search and you will see amazing results.
The most interesting thing is that NZ Herald published an article in 2014, about ISIS-affiliated web-site, used the different suit in the same building as mailing address ( just enter their address in Google).
No orders from them ever again !

13. lokakuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hi Andrew,

We acknowledge that your order was delayed due to a slight delay with the courier partner. We have reached out to the courier partner and they received a higher number of orders, which impacted your delivery. We are monitoring the dispatches, to eliminate such errors in the future. We have sent an email to your registered email ID, I would request you to liaise with us over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Saanut 1/5 tähteä

Dissatisfied

Dissatisfied. Product arrived with tin completely smashed up. I love the tin I like to gift uncommon herbs to friends based on their health benefits so I usually like to support navafresh. The tin makes for a gorgeous gift because they are usually very cute. Normally, it is a thoughtful gift that come ls at an affordable expense, yet, has amazing affects for health and well-being.

9. lokakuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hi Lydia,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Saanut 1/5 tähteä

Scam scam scam

4. syyskuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hi Matthew,

We acknowledge that your order is delayed due to receiving a higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. We have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Saanut 1/5 tähteä

Way too expensive!

Way too expensive!! 15 times more!! It was way cheaper to have the goods drop shipped. Didn’t bother buying from here.

13. kesäkuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hi Viswak,

I can completely understand your concern regarding the price. I want to let you know that the price on our website involves various factors like demand and supply, customs charges, quality, etc., which is why our price differs from other local vendors. We do hope you will give us another chance in the near future.

Regards,
Swapnil

Saanut 3/5 tähteä

Seems to be good product, hope you improve product labeling & packaging!

Seems to be good quality product and timely delivery.
I wanted to give even better ratting but just because the product was not seal pack and label was also not applied to the container it feels bit dodgy product. (This triggers doubt like - someone might have refilled the empty container and put some peeled label in the packaging box along with refilled container.)
Hope your supplier improve packaging, which look more authenticate.
Order: NZ-NV#P568730662

19. toukokuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hi Sandip,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Saanut 1/5 tähteä

Made two orders of Rafaello chocolates

Made two orders of Rafaello chocolates, to go to different addresses, received confirmation on both orders but still have had no shipping update or arrival and it’s been almost two weeks now

7. huhtikuuta 2023
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hi Johanna,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
Swapnil

Saanut 1/5 tähteä

Biggest scam

Biggest scam. I have been tried calling these people on MZ Number which always went in voicemail and then disconnected. Deducted my money almost a month and have no further update for courier. If I try to track the link says to download new app which will be another scam for these people. I want my money back ASAP Otherwise I will.take legal action against you. You're running company in NZ and doing scam.to honest people another way to earn money. Big big scamDO NOT USE THESE PEOPEL.

18. maaliskuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

HiSue,

we acknowledge that your order was delayed due to we receving higher volume of orders. We have now fixed this issue and can assure such errors will not happen in the future. I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance.

Regards,
Swapnil

Saanut 1/5 tähteä

No cancellation communication

The order I placed for a bereaved family was cancelled and I was not informed. As a result they received nothing during this difficult time!

29. maaliskuuta 2023
Oma-aloitteinen arvostelu
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Dear Customer,

We acknowledge that your order was canceled because the product you had purchased was out of stock immediately after receiving a higher number of orders for the same product. We have now fixed this issue and can assure such errors will not happen in the future. We do hope you will give us another chance

Regards,
Swapnil

Saanut 1/5 tähteä

Done a order with this company

Done a order with this company, received 1 confirmation txt and no further communication and have not received my purchase.

Have tried to communicate several ways, email, phone, via website.

Still no response.

18. joulukuuta 2022
NavaFresh New Zealand-logo

Vastaus yritykseltä NavaFresh New Zealand

Hello,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back to the earliest?

Regards,
Swapnil

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