Been using their products for over a year and this is the longest my hair has been since I was a teenager. Their customer service is outstanding.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Their hairbrushes are amazing. They’re good for my girls with sensory issues that hates having their hairbrush, but now they’re okay with their hairbrush whoever ever thought of this idea of brush are... Näytä lisää
Yritys on vastannut
I have a small massage business and I only use Nature Spells hair and body oils for just over a year. My customers love these oils. I love using them and there is always a large variety to choose fro... Näytä lisää
I started using Nature Spell properly as part of routine a few weeks ago and I am genuinely so shocked at the results! The growth on my sparse areas is amazing and my hair feels so shiny and soft now.... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Handmade Hair & Skincare Cosmetics
Yhteystiedot
London, Yhdistynyt kuningaskunta
- info@naturespell.co.uk
- naturespell.co.uk
4,2
Hyvä
2 t. arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Love the products!
Been using their products for over a year and this is the longest my hair has been since I was a teenager. Their customer service is outstanding.
22. syyskuuta 2026
Oma-aloitteinen arvostelu
Excellent customer service from Prachi
Excellent customer service from Prachi
Prachi was very helpful, professional and patient throughout my delivery issue. She listened to my concerns, investigated the matter and provided a fair solution. Really appreciate her prompt communication and support. Thank you, Prachi!
28. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Renj,
Thank you so much for this wonderful review! 💚 We are thrilled to hear Prachi was able to help resolve your delivery issue with such care, patience and professionalism. We will be sure to pass on your kind words to her, she will be delighted to hear it. Thank you for taking the time to share your experience!
Kind regards,
Nature Spell Customer Care
Products are brilliant
Products are brilliant, arrives promptly and the staff are professional, helpful and friendly.
21. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Teresa,
Thank you for the lovely review! 💚 We are delighted to hear you have found our products brilliant and that your orders have arrived promptly. It is also wonderful to know our team came across as professional, helpful and friendly, that means a lot to us. Thank you for taking the time to share your experience!
Kind regards,
Nature Spell Customer Care
Great company and products!
The products are well packaged, smell wonderful and are great for my mature dry skin. I use the snow mushroom face care set and really love how my skin feels. Customer service is speedy and very helpful and dispatch is quick when I have ordered - love this company!
10. elokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Emily,
Thank you so much for this wonderful review! 💚 We are so glad to hear the Snow Mushroom Face Care Set is working so well for your skin, and that you have had a speedy experience with both our customer service and dispatch. Reviews like yours truly make our day. Thank you for being a loyal Nature Spell customer!
Kind regards,
Nature Spell Customer Care ✨
Afro hair
I have afro hair and my hair was in a bad way. I started using there products and my hair is some much healthier. Also my sons hair, which is very very dry, but now it's soft and so much easier to handle.
6. elokuuta 2026
Oma-aloitteinen arvostelu
I have a small massage business and I…
I have a small massage business and I only use Nature Spells hair and body oils for just over a year. My customers love these oils. I love using them and there is always a large variety to choose from would 100% recommend them.
Definitely worth always purchasing the pump dispenser with them to ensure no wastage.
3. elokuuta 2026
Oma-aloitteinen arvostelu
Nature spell is one of the best
Nature spell is one of the best brands I have came across. They are responsive and have always been happy to help me.
I swear by their skin care products and love the brand values. 👏👏
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Hetty,
Thank you so much for these kind words! We're absolutely delighted to hear you've had such a positive experience with our team and that our skincare range has become a firm favourite. Feedback like this means the world to us and really reflects what we strive for as a brand. Thank you for being part of the Nature Spell family! 💚
Kind regards,
Nature Spell Customer Care
Great service from Prachi today
Great service from Prachi today, so friendly and helpful.
24. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Parv,
Thank you so much for your kind words! We're so pleased to hear Prachi could help make your experience such a positive one, we'll be sure to pass on your lovely feedback to her. Thank you for taking the time to share this with us! 💚
Kind regards,
Nature Spell Customer Care
Amazing customer service
After one of the product bottles wouldnt spray the customer service team went above and beyond to resolve the issue.. the products are amazing and the prices are brill to.
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Kelly,
Thank you so much for this wonderful review, it really made our day. We're so glad our customer care team could help sort out the issue with the spray bottle for you, and even happier that you're loving the products and the prices too!
Thanks so much for taking the time to share this, we really appreciate it.
Kind regards,
Nature Spell Customer Care
I started using Nature Spell properly…
I started using Nature Spell properly as part of routine a few weeks ago and I am genuinely so shocked at the results! The growth on my sparse areas is amazing and my hair feels so shiny and soft now. I use a combination of the Rosemary Oil, Jamaican Black Castor Oil and Batana Oil in one mixture a few times a week. Really really pleased with my results so far and can’t wait to see how it progresses❤️
2. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi,
Thank you so much for this wonderful review, it has truly made our day! 💛
We are so happy to hear you are seeing such amazing results with your routine, growth in sparse areas and that shine and softness is exactly what we love to hear.
Your combination of the Rosemary, Jamaican Black Castor and Batana Oils sounds like the perfect mix and we cannot wait to hear how your progress continues.
Thank you for being part of the Nature Spell family ✨
Kind regards,
Nature Spell Customer Care
Faulty , been refused refund or returned products
Do not buy … I bought bundle which was faulty. Sent it back been refused my money back.
SCAMMING COMPANY
Also Been refused my products back… starting the process with traidinhg standards
DONT WASTE YOUR MONEY ITS A CON… products not as described makes hair feel like wire
I have not used the other products not to mention you have not stated anything about the hair mask which I also never used. Never offered me my money back for that.
I want the products back I paid for them and want them returning. Your nothing but a scamming patronising site who con money from individuals, this is proven when reading other reviews on the site.
AVOID BUYING FRIM THIS SITE AT ALL COSTS
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi, thank you for taking the time to leave a review 💛
We are truly sorry to hear about your experience and we completely understand your frustration, especially regarding the delay in receiving your return label, which we sincerely apologise for.
We can confirm that a partial refund was offered for the faulty Leave-In Conditioner, as we always want to make things right where a product has not met expectations. However, upon receiving the return, the remaining items were found to have been used. As outlined in our returns policy, we are only able to process refunds on unused and unopened products, and as this condition was not met we were unfortunately unable to issue a full refund.
We would never want any customer to feel this way and we are sorry this experience has left you feeling this way. If you would like to discuss this further, please don't hesitate to reach out to us directly at customercare@naturespell.co.uk
Kind regards,
Nature Spell Customer Care
Growth hair care
I have been using the hair care growth range for 2 years now, and my hair has definitely got thicker and grown. I used to have really thin hair and short, I wash my hair twice a week. It’s definitely improved and I would 100% recommend. I have grown about approximately 7 inches in 2 years, I’m impressed!
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Lily,
Wow, 7 inches in 2 years, that is incredible and we are so proud to have been part of your hair journey! 💚
Thank you so much for sticking with the Growth Range for two whole years and for taking the time to leave such a wonderful review. Hearing that your hair has gone from thin and short to thick and thriving is exactly why we do what we do!
We hope to keep supporting your hair goals for many more years to come. Thank you for being such an amazing part of the Nature Spell family!
Kind regards,
Nature Spell Customer Care
I have purchased the growth complex…
I have purchased the growth complex range. It smells so nice and leaves my hair feeling so soft and shiny!
The customer service I have received, regarding a product, was outstanding! Cant fault the team at Nature Spell. Thank you so much. I will be purchasing again! X
18. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Ellie,
Thank you so much for your kind words, this really did put a big smile on our faces! 💚
We're so glad you're loving the Growth Complex Range and that it's leaving your hair feeling soft and shiny. And it means everything to hear that our customer service team made such a great impression!
We can't wait to have you back and hope your hair continues to thrive. Thank you for being so lovely!
Kind regards,
Nature Spell Customer Care
Everything About Them is Great
I use the Rosemary and Jamaican Castor oil combination for quite some time (yellow bottle with green stripe), and I wouldn't change it for anything!
Everyone has their own needs and products that suit them, but the quality of these products is very reliable and properly priced. For reference, I use hair oil on my roots weekly, and a bottle brom this brand (priced at 9€ where I live) lasts me about 6 months, if not more. And the oil makes my hair less prone to shedding as well as accelerating growth.
I also give a special appreciation for the customer service team, who was friendly, very competent, and eager to help. Last week I kept seeing the oil as 'out of stock' on Amazon, and I contacted Customer Service. Within the next few days they told me they will ship the product to Amazon Spain and an estimate of its arrival. Again, super helpful and friendly.
So far, everything has been perfect. Wish them the best!
17. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Aleesha,
Thank you so much for this wonderful review, it truly made our day! 💚
We're so happy to hear the Rosemary and Jamaican Castor Oil combination has been working so well for you and that you're seeing such great results with shedding and growth. That's exactly what we love to hear!
It also means the world to us that our customer service team could help you out with the Amazon stock query. We'll be sure to pass your kind words along to them!
Thank you for your continued support and for being such a loyal customer. We hope to keep delivering for you for a long time to come!
Kind regards,
Nature Spell Customer Care
The products are wonderful
The products are wonderful; I purchased both the rosemary and batana hair oil with applicator; and they're so hydrating - the applicator is a game-changer too. I also treated myself to a hair brush, and this has got to be the best brush; the flexibility is fantastic; would definitely recommend.
The customer service was great from Prachi, I followed up re) delivery, and they came back in a timely manner.
11. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Gemma,
Thank you so much for this absolutely lovely review, it means the world to us! We are so happy to hear that the Rosemary and Batana Hair Oils are working so well for you and that the applicator has been a game changer. We love hearing that! We are also thrilled that you are loving the hair brush too. We will make sure to pass your kind words on to Prachi, who will be so pleased to know she made a great impression. Thank you so much for your support and we hope you continue to enjoy every product!
Kind regards,
Nature Spell Customer Care
The hair brush is amazing especially if…
The hair brush is amazing especially if you are Mounjaro like me, hair shedding is a problem but not one hair comes out my head with this brush.
12. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Christine,
Thank you so much for sharing this with us, what a wonderful review! We are so glad to hear the hair brush has been such a game changer for you, especially given the hair shedding challenges that can come with Mounjaro. It is so lovely to know it is making a real difference for you and we truly appreciate you taking the time to share your experience. We hope you continue to love it!
Kind regards,
Nature Spell Customer Care
I ordered the hair oils they were…
I ordered the hair oils they were fantastic I decided to leave on overnight ad wash it the following day , my hair is very curly and I find getting the right products for my hair is very challenging! I have now ordered the curly products to try and I will leave another review for you all 😊👍
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Karen,
Thank you so much for this wonderful review, it has truly made our day! We are so happy to hear the hair oils have been fantastic for you and that leaving them on overnight is working so well. We know how challenging finding the right products for curly hair can be, so it means the world to us that we are hitting the mark for you. We cannot wait to hear what you think of the curly range and we hope it becomes your new favourite. Thank you so much for your continued support!
Kind regards,
Nature Spell Customer Care
So Iv been using 2 of the pre mixed…5⭐️
So Iv been using 2 of the pre mixed hair oils and my hair feels so much thicker and has definitely grown longer since using it I actually thought it might just be all in my head so started using on my daughter to see if hers would improve and hers is thicker and people have commented that it’s grown, after reading the reviews I know it’s definitely a fabulous product
15. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Channing,
What a wonderful review, thank you so much for sharing this with us! We absolutely love hearing that you have seen such visible results with thicker, longer hair and that others have noticed too. The fact that you started using it on your daughter and she is also seeing amazing results really does say it all. It means so much to us that Nature Spell has become a part of both of your hair journeys and we hope you both continue to see incredible results. Thank you so much for your trust and support.
Kind regards,
Nature Spell Customer Care
Very disappointed
I did so much research into the products they offer and decided to try the entire bonding range, I struggle to trust anything promoted so much on social media so this was a very overthought decision. I can’t complain regarding delivery etc. I have been experiencing hair loss, extremely dry hair and hair that just won’t grow, it just snaps off and is just the worst condition of my entire life. I thought I would try fix the hair I had first before trying the growth range. I have been using the products in exactly the way your meant to and I have found my hair is in exactly the same condition as it was before in fact it’s probably drier on the ends. I regularly trim my hair so it’s not split ends. I am loosing so much hair in the shower and when I brush it still. I know it’s not really for hair loss but with the condition of my hair getting worse on top of my already ridiculous hair loss, it’s devastating and I am extremely disappointed. I really had high hopes for this so I won’t be investing in the growth range after this.
8. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Beth,
Thank you so much for taking the time to leave such a detailed and honest review. We are truly sorry to hear that your experience with our Bonding Range has not met your expectations, especially after such a considered and carefully researched decision.
We have reached out to you directly via email and we hope to hear from you soon so we can look into this further and do everything we can to make this right for you. Your experience genuinely matters to us and we would hate for this to be your last impression of Nature Spell.
Kind regards,
Nature Spell Customer Care
Nature spell is one of the kindest…
Nature spell is one of the kindest brands I’ve ever affiliated with. I absolutely love the hair oils. They’ve helped my hair repair and grow. Everything they sell does the exact job as described I’m actually obsessed
27. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nature Spell
Hi Cloe,
This review has genuinely made our whole team smile! Thank you so much for your incredibly kind words. We are so happy to hear that our hair oils have helped with your hair repair and growth journey and that our products are delivering exactly as promised. Your support and trust in us as a brand means everything and we are so grateful to have you as part of the Nature Spell community.
Kind regards,
Nature Spell Customer Care
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.