National Windscreens - Slough Arvostelua 

961
•
TrustScore 4/5 tähteä

4,2

562 Ipswich Road, Slough Trading Estate, SL1 4EP Slough, Berkshire, GB

•

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I had a second windscreen fiited today at slough after a disastrous 1st one was put in.as soon as I drove away I knew id had a good job done.the acoustics where so much better.id like to personally th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

The engineer is very nice and helpful during the booking and scheduling. The only concerns is there is some chip glass inside my car, which is quite dangerous for my family when they clean up the fro... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Friendly communicative staff, both front of house and mechanics who worked on the car. Comfortable, clean waiting area, free tea and coffee. Please note - this is the second different review questi... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent experience all streamlined & easy. I booked my service online make payment & drop-off my car at given booking slot. They have spacious customer waiting area & It was quick within 2 hours eve... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Auton korjaus ja huolto
  2. ja myös
  3. Autokorjaamo
  4. Autolasiliike

Tietoja yrityksestä National Windscreens - Slough

Yrityksen kirjoittama

We are here to help.

National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.

Treating Customers Fairly

Protecting the interests of our customers at every stage.

We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.

Contact Centre Employees

Putting safety first

Our promise to customers

We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.

ADAS Car

National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.

Contact us

National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.

We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.

We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.

National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.


Yhteystiedot

  • 562 Ipswich Road, Slough Trading Estate, SL1 4EP, Slough, Berkshire, Yhdistynyt kuningaskunta

  • 01753-415-216

4,2

Hyvä

TrustScore 4/5 tähteä

961 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(961)

21 868 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Awful all round

I had to wait 10 days for a rear windscreen replacement - i had a msising windscreen not a crack. They finally turned up and didn’t have a windscreen. I then had to wait a further two days and was waiting in for 9hrs having been told from the start of the day i was the next stop and watched the tracker make atleast half a dozen other stops throughout the day.

7. huhtikuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate you bringing this to our attention. We're very sorry about the delay and the incorrect windscreen. We'll review what happened with the scheduling and parts delivery to prevent this from happening again.

Saanut 5/5 tähteä

An excellent professional service by friendly people at a very good price.…

National Windscreens replaced a cracked windscreen on my Mercedes van. The booking process was very professional and the 2 technicians were very nice guys who did a great job. Very happy, would recommend.

3. huhtikuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate your feedback and are happy to hear that the booking process was professional and that you were pleased with the technicians' work on your Mercedes van's windscreen. We're glad you would recommend us!

Saanut 5/5 tähteä

Good

All good and efficient

3. huhtikuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate you sharing that everything was good and efficient! We are so happy you were pleased with our team's service.

Saanut 5/5 tähteä

Excellent communication

Excellent communication

1. huhtikuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

Hi,

Thank you for taking the time to review your recent experience.

We really appreciate your feedback, Thank you again.

Kind regards,
National Windscreens

Saanut 5/5 tähteä

Positive Experience

Amazing friendly staff and only had to wait 2 hours 👌was even given some sticky pads to refix my dashcam. Highly recommend.

3. huhtikuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We're happy to hear that you had a positive experience with our friendly staff! We appreciate your recommendation and are glad the sticky pads helped with your dashcam.

Saanut 5/5 tähteä

Place available to work while you wait

Place available to work while you wait. Friendly staff and all went well with the Adas tuning

30. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We're happy you had a positive experience and appreciated the workspace and our friendly staff. We appreciate you mentioning the Adas tuning!

Saanut 2/5 tähteä

The chips in the window look exactly…

The chips in the window look exactly the same. Left feeling that nothing had been done and with no confidence.

1. huhtikuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate your feedback and time. We're sorry our service didn't meet your expectations, and you felt no improvement.

Saanut 4/5 tähteä

Po za połamanymi platikowymi zaczepami…

Po za połamanymi platikowymi zaczepami było super szybka i solidna praca wymiany szyby w ford ranger.Jestem zadowolony👍

30. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.

Kind regards,
National Windscreens

Saanut 1/5 tähteä

Damaged tailgate paihtwork

I took my car into National Windscreens Slough for replacement windscreens front and rear
I asked for replacement seals for both which was agreed
However upon completion the said they couldn't get the rear seal so put the old one back (26 years old original seal) which didn't fit
I had waited for five and a half hours so I didn't check anything until the next morning when I discovered the paintwork on both sides of the tailgate was damaged
I took photos and sent them in and copied in the insurance company
National Windscreens Slough said it was done prior to them fitting the screen in spite of my photos showing pristine primer underneath the damaged paintwork
They are still in denial so the case in ongoing

12. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

Hi

Thank you for taking the time to review your recent experience.

Please accept our sincere apologies for the inconvenience and frustration this issue has caused you.

Following your feedback, we will review our process to see where we can make any improvements.

Thank you again for bringing this to our attention.

Kind regards,
National Windscreens

Saanut 5/5 tähteä

Easy to arrange and the drop off and…

Easy to arrange and the drop off and pickup was good the worker even waited for me to arrive after the office had closed

21. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We're happy to hear that arranging your rental was easy and that our team ensured a smooth drop-off and pick-up, even waiting after hours for your arrival. Thank you for your positive feedback!

Saanut 5/5 tähteä

Great customer service.

Upon arrival I was warmly greeted by reception staff and told the repair should take about 30 minutes. However, after 5 minutes my technician, Reece, came to inform me that the stone chip was very minor and had not actually penetrated the windscreen. As such he indicated that a specific repair wasn't necessary and I could be offered a reimbursement of my £20 co-pay. However, as the vehicle belonged to my elderly mother, Reece offered to smooth out the impact site and reduce the visible spot as much as possible in lieu of the refund. 15 minutes later, once Reece was done, it was virtually impossible to identify the initial impact spot and I was on my way. Additionally, Reece stated that if I had any further concerns to please call back.
Great job, Reece and everyone at National Windscreen - Slough.

26. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate you sharing your experience. We're happy to hear that the staff provided excellent service and resolved the situation effectively, especially regarding your mother's vehicle. It's great to know the repair met your expectations. Thank you for your positive feedback.

Saanut 5/5 tähteä

Excellent workmanship very happy with…

Excellent workmanship very happy with the service received.

23. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate your positive feedback! We are so happy to learn that you were very happy with the excellent workmanship and service you received.

Saanut 5/5 tähteä

amazing very fast

amazing very fast, nice waiting area where you can do work as you wait for your car + a little play area for children if you dont have a baby sitter

25. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We're happy to hear that you enjoyed your experience with our fast service and comfortable waiting area! It's great to know the play area was helpful. Thanks for your feedback!

Saanut 5/5 tähteä

Company Van windscreen replacement

email & text communication good. A special mention to Val in reception who had to re-arrange repair verbally due to repair engineers staff sickness.

Very professional.
Preferred supplier through our insurance company but would use again independently.

19. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate your positive feedback and are so glad the email and text communication was helpful. We're happy to hear that the rearrangement was handled professionally. Thank you for your recommendation; we appreciate it!

Saanut 5/5 tähteä

Staff were Responsive and friendly

Staff were Responsive and friendly. Task completed on time and in good quality.

So caring that we had a common room for me to wait for the job completion as the place was quite isolated and I did not have other transportation ready.

19. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate your positive feedback! We're happy to hear that you found our staff responsive and friendly and that the task was completed on time and to a high standard. We're also glad you appreciated the waiting area.

Saanut 1/5 tähteä

Booked a home appointment

Booked a home appointment. Got a call on the day, techincan off sick they had a appointment at 11am it would take 2 hours. When I arrived I was told running a bit late.... 4 hours later I get told the job is now done. When I got to my car they hadn't even bothered to lock it. Not the best customer service

18. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We regret your appointment was delayed and took longer than expected. We're also sorry to hear about the car being left unlocked. We'll review this situation to improve our service. Thank you for your feedback.If you would like us to look into this, please contact us with your details, at:
CustomerRelations@NationalWindscreens.co.uk

Saanut 5/5 tähteä

Staff were very friendly and efficient

Staff were very friendly and efficient. Even charged my cars battery as it had gone flat after I had the car broken into. They also cleared all the glass which had got everywhere inside.

12. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We appreciate your positive feedback! We're happy to hear that our staff was friendly and efficient. We're also glad they went the extra mile by charging your car's battery and clearing the glass.

Saanut 5/5 tähteä

he did qs good manner

13. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We are happy you found the service satisfactory and appreciate your feedback.

Saanut 5/5 tähteä

Top class and professional 👏

Absolutely brilliant service. Professional.
Thank you .

6. maaliskuuta 2026
National Windscreens - Slough-logo

Vastaus yritykseltä National Windscreens - Slough

We're happy to hear that you had a brilliant and professional experience. Thank you for your positive feedback; we appreciate it!

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