Great product with lots of variety to choose from, our two frenchies love it❤️ when making contact with the company via email they were very quick to respond when I asked a question regarding the pro... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Responsive and effective customer service, any issues dealt with promptly. Harry loves his raw food, the quality is spot on. NAKED DOG please consider a different delivery partner, DPD letting... Näytä lisää
Great food Great service I have been ordering Naked dog for a while and it suits my 2Westies who have different requirements. Recently had an uncharacteristic problem with a delivery over bank holi... Näytä lisää
I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.
Yhteystiedot
Grove Lane, Elmswell, IP30 9HN, Bury St Edmunds, Yhdistynyt kuningaskunta
- 01359 242500
- info@nakeddog.co.uk
- nakeddog.co.uk
4,7
Erinomainen
144 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
great food and always well packaged
great food and always well packaged - dogs love it
24. helmikuuta 2025
Great minces and great and easy…
Great minces and great and easy service. My dogs are starting to prefer chunkier raw now though - shame because the minces are much easier!
27. tammikuuta 2025
Friendly and helpful
I wanted to change the date of delivery as I needed the food sooner. The customer service response was quick and helpful and the food was delivered next day.
27. tammikuuta 2025
Brilliant service and happy dog
It was my first time ordering from naked dog and both my dog and myself couldn’t be happier with the service and the quality of the meat, the only reason I took a star off was because you don’t get to choose what flavours for your dog in the boxes unlike one of their competitors but I would definitely order again.
10. tammikuuta 2025
Oma-aloitteinen arvostelu
Naked Dog is great quality raw dog food…
Naked Dog is great quality raw dog food and their home delivery service is extremely efficient and easy!
27. joulukuuta 2024
Vastaus yritykseltä Nakeddog
Hi Shannon,
We pride ourselves on providing a high quality product.
Our team works hard to get our products out as quickly as possible. We have a number of delivery options including next-day and nominated day delivery.
If you ever have any other feedback or queries please do not hesitate to get in touch.
Kind Regards,
The Nakeddog Team
Simply the best dog food company
Great customer service &great variety of dog food. Really fast delivery.
27. joulukuuta 2024
Vastaus yritykseltä Nakeddog
Hi Paula,
Thank you for taking the time to leave a review.
It is good to hear that you are happy with our customer service.
We have worked hard to created a range of recipes for all types of dogs to enjoy.
We appreciate your support!
Kind Regards,
The Nakeddog Team
Vastaus yritykseltä Nakeddog
Hi,
We are glad to hear that you are happy with our product.
Our team works hard to ensure that our customers are happy with the service they receive.
If you have any future feedback or queries please do not hesitate to get in touch.
Best Regards,
The Nakeddog Team.
Great range of flavours for my puppy…
Great range of flavours for my puppy and really fast delivery. He loves it !
I will be ordering again.
27. joulukuuta 2024
Vastaus yritykseltä Nakeddog
Hi Julie,
Thank you for taking the time to leave a review.
We are happy to hear that your puppy is enjoying our products. We have done our best to create a range of mouth watering flavours.
We work hard to get our orders to our customers as quickly as possible. We offer delivery options including next-day and nominated day.
Best Regards,
The Nakeddog Team.
We tried so many different foods for…
We tried so many different foods for our golden retriever. She suffered with itchy skin, infected ears, runny poos and she slept a lot which we knew wasn’t normal for a pup.
We transitioned to Naked dog and in one month there is a HUGE difference in her energy levels and she looks so much healthier. Allergies have gone too. As we are from Northern Ireland we get her food from a store. It would be great if these could be delivered to NI.
21. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nakeddog
Hi Karen,
We are glad that your dog is enjoying the benefits of raw feeding! As dog lovers ourselves, hearing that she is thriving on our products means a lot to us!
We have worked hard to make our products available in as many locations as possible. I have passed your feedback onto our team.
Best Regards,
Nakeddog
Thoroughly recommend this brand
Thoroughly recommend this brand
My cockapoo has been a real fuss pot with the many brands we’ve gone through, but now is super excited when it’s food time and always wants more!
Also I hold their customer service with high regards after they recently helped me out with a delivery date pickle! Super grateful!
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nakeddog
Hi Shelley,
It is great to hear that your cockapoo is excited to eat our products and always wants more. We have created recipes for all types of dogs, whether they are fussy eaters or have allergies.
Our team is always on hand to provide assistance as quickly as possible. If you do have any future queries or feedback please do not hesitate to get in touch.
Thank you for taking the time to leave a review.
The Nakeddog Team
Highly recommend this brand!
Highly recommend this brand!! We have been feeding our English Staffy the Nakeddog raw food for about 1 year now and we are seriously impressed! Having tried different brands in the past, Nakkedog definitely takes the cake as the favourite. Not only does our dog love it (demolishing every one of his meals) but he physically thrives off the natural ingredients used by this brand. We appreciate that the food comes in resealable containers, making it easy to portion with no mess! The customer service is also fantastic - we buy in store when we can, but recently needed to place an online order and it arrived super fast. Overall 10/10!
3. joulukuuta 2024
Vastaus yritykseltä Nakeddog
Hi Hayley,
Thank you for sharing your experience!
It is great to hear that your dog is thriving on our products. Our recipes contain only natural ingredients and are designed to ensure that your dogs nutritional needs are fully met.
Our tubs take all of the mess out of raw feeding and can be kept in the fridge for four days once they have been opened.
Our customer service team will be happy to hear that you appreciate their efforts. If you do have any future queries please do not hesitate to get in touch.
Best Regards,
The Nakeddog Team
Easy to order and a very quick…
Easy to order and a very quick delivery.
It’s good to be able to choose the delivery date
28. lokakuuta 2024
Vastaus yritykseltä Nakeddog
Hi,
Thank you for taking the time to leave a review.
We do our best to make the ordering process as simple and easy as possible.
We offer different delivery options, including next day and nominated day and understand the importance of having a flexible delivery service.
Best Regards,
The Nakeddog Team
Vastaus yritykseltä Nakeddog
Hi Christine,
Our our tubs are designed to take the mess out of raw feeding. They can be safely kept in the fridge for 4 days.
Our products are delivered in thick insulated boxes to ensure that they remain frozen.
We are glad to have you as a repeat customer!
If you ever have any future queries or comments please do not hesitate to reach out.
The Nakeddog Team
My dog loves this food
Ordered Thursday morning, delivered Friday.
This is the first dog food we have managed to get our rehomed dog to eat in the last 18 months. Having tried loads of different dog foods, kibble, wet food but all only lasted a few days then she refused.
Decided to give raw a go and found Naked Dog. She loves it and happily been eating it for the last 10 weeks now, which is an achievement. I love it because unlike a lot of raw food it comes in a recyclable container with a lid. This means I can keep it safe in the fridge away from other food. Alot just come in plastic wrapper so if not using it on one meal hard to store.
So happy dog, happy owner
26. syyskuuta 2024
Vastaus yritykseltä Nakeddog
Hi Allison,
We are happy to hear that your dog has been eating our meals for the last 10 weeks and are proud to welcome her into the Nakeddog family. As dog lovers ourselves, seeing that she is enjoying our products means a lot to us!
Our tubs are designed to take the mess out of raw feeding and are safe to keep in the fridge for up to 4 days.
If you have any future queries or feedback you please don't hesitate to get in touch.
Best Regards,
The Nakeddog Team
Fantastic service all round.
I've used Nakeddog for the last 18 months - absolutely fantastic service. We order the 10KG packs and they're superbly packed and kept frozen. Great service, and great communications to keep me up to date.
24. syyskuuta 2024
Vastaus yritykseltä Nakeddog
Hi Steve,
We are thrilled to have that you have had a great experience for the last 18 months.
Our team works hard to pack our products with care and ensure that our customers receive great service. It is great to hear that you appreciate our efforts, this will be passed onto our team!
If you have any future feedback or queries please don't hesitate to reach out.
Best Regards,
The Nakeddog Team
Good customer service and food that my…
Good customer service and food that my dog loves.
25. syyskuuta 2024
Vastaus yritykseltä Nakeddog
Hi,
We are glad to hear that your dog loves our mouth watering recipes! We do our best to provide a great eating experience.
Our customer service team will be happy to hear that their hard work is making a difference!
Kind Regards,
The Nakeddog Team
Recommended by family member and dog…
Recommended by family member and dog enjoying the food which is the most important thing
25. syyskuuta 2024
Vastaus yritykseltä Nakeddog
Hi Aileen,
Thank you for recommending us to one of your family members. We are a family run business so this means a lot to us!
We work tirelessly to ensure that our products are of a high standard and take pride in providing great meals to our customers.
We hope your dog continues to love our food and are glad to have you as part of our Nakeddog family.
Best Regards,
The Nakeddog Team
Bad Service
Arranged for raw dog food to be delivered today, it's had not turned up so I contacted Naked Dog and Laura said it would definately be delivered between 5pm and 6pm. It has still not arrived. My dogs have no food. This is simply not good enough. PROMISED A PHONE CALL LAST TUESDAY AND WEDNESDAY, STILL NO CALL
25. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nakeddog
Hi Debbie,
Unfortunately your order was delayed in route when out for delivery with DPD. This led to you receiving your order later in the evening than initially projected (8:20pm). Delays on DPD's delivery routes do occasionally happen. When these issues arise we do our best to resolve them. We have contacted you so we can provide any further assistance needed.
Best Regards,
The Nakeddog Team
Had a small issue nobody’s fault
Had a small issue nobody’s fault. All I can say is WOW! Problem sorted immediately & went over & beyond. Outstanding customer service & my dog loves the food. All round fantastic company
24. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Nakeddog
Hi Julie,
Thank you for taking the time to leave a review!
We are happy to hear that your dog loves our food.
When an issue occurs our customer service team are on hand to resolve it as quickly as possible.
Thank you for being a valued customer.
The Nakeddog Team
Fantastic food
Fantastic food, my dogs love it. Delivery was prompt and website was very easy to use. Would definitely recommend!
26. elokuuta 2024
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