Great product with lots of variety to choose from, our two frenchies love it❤️ when making contact with the company via email they were very quick to respond when I asked a question regarding the pro... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Responsive and effective customer service, any issues dealt with promptly. Harry loves his raw food, the quality is spot on. NAKED DOG please consider a different delivery partner, DPD letting... Näytä lisää
Great food Great service I have been ordering Naked dog for a while and it suits my 2Westies who have different requirements. Recently had an uncharacteristic problem with a delivery over bank holi... Näytä lisää
I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.
Yhteystiedot
Grove Lane, Elmswell, IP30 9HN, Bury St Edmunds, Yhdistynyt kuningaskunta
- 01359 242500
- info@nakeddog.co.uk
- nakeddog.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Fantastic customer service
Fantastic customer service - I had an issue with a missing delivery and my query was dealt with immediately, with the missing item dispatched the same day.
Great dog food too!
al good until delivery left on doorstep…
al good until delivery left on doorstep packing poor
Easy online ordering & general
Easy online ordering, amendment to shipping dates of subscribe & save orders.
Prompt delivery, well packaged.
We started with Naked Pup for our Golden Retriever puppy and have now progressed to Naked Dog. She loves it.
Easy to dish out & weigh.
excellent food for our puppy
excellent food for our puppy - you can trust the ingredients
Great quality raw food and delivered to…
Great quality raw food and delivered to your door on the day requested.
Customer service have been very helpful and sorted my issue immediately and replied to my email in a timely manner. Will continue to use for many years to come!
Arrived on time delivered right up to…
Arrived on time delivered right up to my flat and as usual my doc likes food
All three of mine love the food
All three of mine love the food , straight away that’s the most important thing! Food arrives on time and is well packaged to go into the freezer with no issues.
Outstanding product, excellent customer service
The customer service I received from Nakeddog was truly outstanding. I had about a million questions, and Ben was knowledgeable, professional, friendly and VERY patient with me! My whippet girl Flicka has now been on Nakeddog for about 2 weeks - and she absolutely LOVES it. She was slightly wary on day one of the new food in her bowl, but by supper time she was all over it!! She had been on a hypoallergenic diet for about 3 years, due to some skin allergies. However these allergies were proven not to be connected with animal protein, and I wanted her to have a purer diet. I will probably move her housemate, Fiddle (whippet puppy) onto Nakeddog in due course. Thank you Ben, and thank you Nakeddog!
My dogs love Naked Dog
My dogs love Naked Dog, lots of variety. They love the kangaroo and venison..must taste great.
Fantastic 5* service upon order, delivery always on time. Have spoken to customer service once due to my own error and they sorted it for me straight away.
My dog loves this food.
Great quality food
Great quality food, but my main reason for buying from them is my dog has pancreatitis so she need low fat (less than 10%) and they have many different flavours that support this.
Always 5 star service
Always 5 star service - from order to delivery. The dogs love the product. We've been repeat customers for years now!
They don't care about existing customers
Prices have increased recently and with no statement from the company on why. Also when they run promotions or free gifts these are only for new customers and us long standing monthly subscribers get nothing. I would like to see them actively looking after their existing customer base with offers, reward system and keep them updated with changes to ingredients and prices. While I'm happy with the food and will continue to use them for now I am looking for replacement company that has the same quality of meat but cares about their existing customers, that are the core of their profits.

Vastaus yritykseltä Nakeddog
It was very easy to set up the order
It was very easy to set up the order, it came on time and looking forward to next delivery

Vastaus yritykseltä Nakeddog
Excellent customer service from real pet lovers …
Excellent customer service from real pet lovers and an excellent quality product on which my dogs have thrived. Have used other raw food companies but I can’t recommend this one enough.

Vastaus yritykseltä Nakeddog
Affordable but there is definitely improvements to be made
I've been a long-time customer because this company offers affordable pure meat dog food. However, my experience with them has become frustrating due to ongoing issues with packaging, delivery, and a serious quality control problem.
Containers often aren't sealed properly, leading to food thawing and making a mess. Their delivery service is unreliable, often arriving late in the day with thawed food.
Most concerning, we once found a piece of blue plastic embedded in the food. When I reported it, they just issued a refund without investigating the batch, which is a big concern for safety.

Vastaus yritykseltä Nakeddog
Packaging is always a nightmare
Packaging is always a nightmare. Always receive tubs covered with the contents which is pretty gross. However, the dogs love the food!!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







