Nakeddog Arvostelua 

144
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Great product with lots of variety to choose from, our two frenchies love it❤️ when making contact with the company via email they were very quick to respond when I asked a question regarding the pro... Näytä lisää

Saanut 5/5 tähteä

Responsive and effective customer service, any issues dealt with promptly. Harry loves his raw food, the quality is spot on. NAKED DOG please consider a different delivery partner, DPD letting... Näytä lisää

Saanut 5/5 tähteä

Great food Great service I have been ordering Naked dog for a while and it suits my 2Westies who have different requirements. Recently had an uncharacteristic problem with a delivery over bank holi... Näytä lisää

Saanut 5/5 tähteä

I wanted to leave a review for Ella who took my call today regarding my raw dog subscription. Ella was very courteous fully researched my proposed change to my raw food subscription and called me back... Näytä lisää

Yrityksen tiedot

  1. Eläinruokakauppa
  2. ja myös
  3. Elintarvikevalmistajat

Yrityksen kirjoittama

High quality frozen raw dog food, neatly packed and delivered directly to your door. Raw dog food as it should be.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

144 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(144)

48 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic customer service

Fantastic customer service - I had an issue with a missing delivery and my query was dealt with immediately, with the missing item dispatched the same day.
Great dog food too!

17. joulukuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy online ordering & general

Easy online ordering, amendment to shipping dates of subscribe & save orders.
Prompt delivery, well packaged.
We started with Naked Pup for our Golden Retriever puppy and have now progressed to Naked Dog. She loves it.
Easy to dish out & weigh.

25. marraskuuta 2025
Saanut 5/5 tähteä

Outstanding product, excellent customer service

The customer service I received from Nakeddog was truly outstanding. I had about a million questions, and Ben was knowledgeable, professional, friendly and VERY patient with me! My whippet girl Flicka has now been on Nakeddog for about 2 weeks - and she absolutely LOVES it. She was slightly wary on day one of the new food in her bowl, but by supper time she was all over it!! She had been on a hypoallergenic diet for about 3 years, due to some skin allergies. However these allergies were proven not to be connected with animal protein, and I wanted her to have a purer diet. I will probably move her housemate, Fiddle (whippet puppy) onto Nakeddog in due course. Thank you Ben, and thank you Nakeddog!

25. syyskuuta 2025
Saanut 5/5 tähteä

My dogs love Naked Dog

My dogs love Naked Dog, lots of variety. They love the kangaroo and venison..must taste great.
Fantastic 5* service upon order, delivery always on time. Have spoken to customer service once due to my own error and they sorted it for me straight away.

24. syyskuuta 2025
Saanut 5/5 tähteä

Great quality food

Great quality food, but my main reason for buying from them is my dog has pancreatitis so she need low fat (less than 10%) and they have many different flavours that support this.

24. syyskuuta 2025
Saanut 2/5 tähteä

They don't care about existing customers

Prices have increased recently and with no statement from the company on why. Also when they run promotions or free gifts these are only for new customers and us long standing monthly subscribers get nothing. I would like to see them actively looking after their existing customer base with offers, reward system and keep them updated with changes to ingredients and prices. While I'm happy with the food and will continue to use them for now I am looking for replacement company that has the same quality of meat but cares about their existing customers, that are the core of their profits.

11. elokuuta 2025
Oma-aloitteinen arvostelu
Nakeddog-logo

Vastaus yritykseltä Nakeddog

Hi Charly,

Thank you for taking the time to leave a review.

We have recently had to slightly increase the price of certain product ranges. We have done our best to keep our prices as low as possible for our customers, but increases in costs such as energy and raw materials has unfortunately forced this adjustment.

We are very grateful for our subscription customers and truly appreciate their loyalty. As well as receiving a discount on all of their orders, subscribers also receive gifts. In our most recent web promo we included a free tub of Original Kangaroo or Pure Duck in every subscription renewal throughout the duration. This way new and existing customers were involved.

It is good to hear that you have been happy with our food. If you do have any other feedback or queries please don't hesitate to get in touch.

Thank you for being a valued customer.

Best Regards,

The Nakeddog Team

Saanut 5/5 tähteä

It was very easy to set up the order

It was very easy to set up the order, it came on time and looking forward to next delivery

25. heinäkuuta 2025
Nakeddog-logo

Vastaus yritykseltä Nakeddog

Hi Geraldine,

We are glad to have you as a valued customer.

Our ordering process is hassle free and our team works hard to get orders out efficiently. We are looking forward to continuing to provide you with great dog food.

Thank you for taking the time to leave a review.

Best Regards,

The Nakeddog Team

Saanut 5/5 tähteä

Excellent customer service from real pet lovers …

Excellent customer service from real pet lovers and an excellent quality product on which my dogs have thrived. Have used other raw food companies but I can’t recommend this one enough.

25. heinäkuuta 2025
Nakeddog-logo

Vastaus yritykseltä Nakeddog

Hi Mona,

Thank you for taking the time to leave a review.

It is great to hear that your dogs are thriving on our meals. Our team work incredibly hard to produce great product.

Our customer service team are always on hand to help. If you do have any future feedback or queries, please do not hesitate to get in touch.

Best,

The Nakeddog Team

Saanut 3/5 tähteä

Affordable but there is definitely improvements to be made

I've been a long-time customer because this company offers affordable pure meat dog food. However, my experience with them has become frustrating due to ongoing issues with packaging, delivery, and a serious quality control problem.

Containers often aren't sealed properly, leading to food thawing and making a mess. Their delivery service is unreliable, often arriving late in the day with thawed food.
Most concerning, we once found a piece of blue plastic embedded in the food. When I reported it, they just issued a refund without investigating the batch, which is a big concern for safety.

27. heinäkuuta 2025
Nakeddog-logo

Vastaus yritykseltä Nakeddog

Hi Jamie,

Thank you for being a long-term customer, we appreciate your loyalty.

Our team do their best to pack our orders tightly and effectively, however parcels can sometimes sustain some damage in transit. If an issue occurs during delivery we always do our best to provide a resolution.

We send our parcels on a next day service to ensure they are delivered quickly, unfortunately the time of day that DPD deliver is not something that we have control of. Extra insulation and dry ice are also added when the weather is warmer to help keep our products cool.

We appreciate that a piece of plastic unfortunately being present in a previous tub was concerning. Ensuring that our product is safe is incredibly important to us. We retain a sample of all of our batches, this was looked into and the affected tub was refunded.

Best Regards,

The Nakeddog Team

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