Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Boy was I wrong. Spent years with anxiety and stress about my "bedroom" problems. Have always hated medications so pills were out of the question. Saw an ad for the Tenuto 2. Bit the bullet and go... Näytä lisää

Saanut 5/5 tähteä

I had ordered a device by mistake and was able to return it and get a refund with much understanding and help. The correctly ordered one is excellent. The service and communication has been friendl... Näytä lisää

Saanut 3/5 tähteä

First, no confirmation of my order. No confirmation of shipping. The Tenuto 2 did not work well for me and is overpriced I thought. Had to use the APK download to install the app because it's not upda... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Read about mystery vibes in a fashion magazing and checked out their site. Really beautiful and so different from all sex toy sites out there. Made me feel very welcome and safe. And the products foll... Näytä lisää

Yrityksen tiedot

  1. Lääketieteellisten laitteiden valmistaja

Yrityksen kirjoittama

MV.Health is an award-winning leader in Women's & Men's Health devices. These doctor-designed products adapt to the user's anatomy & deliver targeted vibrations to promote pelvic comfort, support natural lubrication, encourage penile blood-flow & enhance overall intimate health. MV's FSA/HSA eligible devices have won over 60 international awards including Red Dot, iF Design & Design Week. Backed by science & documented in 15 peer-reviewed journal papers, MV devices are recommended by leading doctors in US, UK & Europe and have improved the lives of over 200,000 users worldwide.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

273 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(273)

22 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing product looks like it was…

Amazing product looks like it was designed for me. Very comfortable, perfect feature, adjustable to all the needs. Very convenient, you can take it anywhere! Is very discreet, ppl honestly will ask if is a remote control. So you can keep your privacy. Battery last longer so I couldn't ne more happier. Helps me a lot to discover my body and buster my confidence. Highly recommended

16. lokakuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Responsive customer service

Packaged beautifully (think iPhone). Exterior is soft and smooth. Charge cable is USB. Does not come with adapter.
The app is a nice idea, but doesn’t stay connected (Bluetooth) and the buttons are too small to effectively adjust or turn off without the app. The shape itself is terribly uncomfortable for me. It bends as advertised, but the device isn’t cylindrical. Contacted the company about a return and received a prompt reply. Unfortunately 30 day return policy is for store credit.
UPDATE: Representative contacted me. Extremely polite & helpful. Had I been paying more attention when I bought it I would have known about the shape (see response). Amazing customer service.

17. syyskuuta 2023
Oma-aloitteinen arvostelu
MV.Health-logo

Vastaus yritykseltä MV.Health

Hi Amber, So sorry to hear about your experience. The reason for the Crescendo device to be flat and not cylindrical is because it's designed to mimic 2 fingers as used by therapists for pelvic therapy. We totally understand that the shape won't work for everyone. Regarding returns, since we need to dispose the devices if used, we offer people the full amount to buy another device from our site. But if there isn't anything else they are interested in we do a full refund. Please email me (soum@mysteryvibe.com) with your order details and I will check on the status of your full refund. Thanks, Soum

Saanut 5/5 tähteä

Soumyadip Rakshit helped us with a…

Soumyadip Rakshit helped us with a faulty product. They shipped out the same day and we received it within 2 days. Very receptive and helpful on resolving the issue. We had multiple customer service people respond to our inquiry but we had already had it resolved.
Thanks again.
J

7. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very quick help for item that does not charge/turn on

Update 3:
I received the replacement and everything seems to work as advertised. Very well built and good power. Haven't had time yet to figure out what works best for us but will be doing so ASAP. Thanks to MysterVibe for being so responsive. Will definitely shop them again!

Update 2:
I am very impressed with the response to my issue. Changing from a 1 to a 3 star just based on that. I have an order for a replacement in progress and should get it next week. I will hopefully be changing this to a 5 when we get a chance to use the product.

Update:
As you can see, I did receive a response very promptly from MysteryVibe. I am hopeful we get this resolved and will update the review of the product when I receive the replacement.

Original:
I received the Tenuto 2 on Tuesday 5/29/2023. It will not charge and will not turn on. I have been suffering from ED and was hopeful that this would help based on the description. Very frustrated (even more so now) as my wife and I were looking forward to trying it out. I can't get any help from Customer Service in regards to returning or replacing this item. I am hopeful that someone from this company may see this and offer some assistance. If they do, I will update my review but at this point, I am not hopeful. Beware!

26. toukokuuta 2023
Oma-aloitteinen arvostelu
MV.Health-logo

Vastaus yritykseltä MV.Health

Hi there, I am so sorry to hear about your experience. Could you please email me (soum@mysteryvibe.com) with your order details and I will get a replacement device sent over to you right away. Thanks so much! Soum

Saanut 5/5 tähteä

BEST GIFT EVER!

I received the New Crescendo as a gift, and let me tell you ... I bless that person every day! The toy taught me about pleasure, myself and my self-love way more than I ever expected! It is versatile and allows you to keep exploring different angles and positions! I also love the details of the little pouch and the charger! It's discrete and super cute!

17. toukokuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I have been suffering from ED for over…

I have been suffering from ED for over a year now, and have tried a number of different medications, and natural remedies and nothing helped. Then I found the tenuto, and my god did it make a difference, for me and my partner. I swear by the tenuto. It really helped with my confidence and with my marriage.

24. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fans of the product, miss old colour choices.

My partner and I both are fans of the products, have the Crescendo and Tenuto.

Had a Crescendo 1 back in the earlier days of the company and the only complaint I have over the welcome upgrade to 2 is the colour choices of the product. I don't like the pink, the aqua / turquoise colour was nice but understand if it probably didn't sell as well.

I've heard Tenuto could be a little uncomfortable for those who are more well-endowed than myself but fits perfectly fine for me @ 6 inches and not so much on the girthy side.

Otherwise one thing I will say is their Customer Support team are great - the founders deal with issues themselves which is welcome - I had a faulty Crescendo unit which was really quickly resolved with a replacement device completely for free. If the products aren't for you they don't have to cost you, so well worth trying their product range.

13. huhtikuuta 2023
Oma-aloitteinen arvostelu

Trustpilot-kokemus

Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.

Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.

Tutustu Trustpilotin arviointiprosessiin.

Tästä 8 vinkkiä loistavien arvostelujen kirjoittamiseen.

Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.

Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.

Tutustu tarkemmin