Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on sh... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Be very careful before buying any whey powder! When I checked the product web page, it stated, in the flavors list that the specific product contains 91% whey - when I got it, it stated on the bac... Näytä lisää
I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.
Yritys on vastannut
Great website, maybe too many promotional emails Great fast shipping, however the shipping costs are a bit high...maybe free or low shipping over specific price?
Yritys on vastannut
3,0
Keskitasoinen
84 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Shipping company is charging me way…
Shipping company is charging me way more than it should and the support can't help me with this
21. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Macey was great and help me really…
Macey was great and help me really fast.
I feel like she really made sure I will get the right treatment
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,Natalia
False marketing
Be careful when buying from Myprotein! They offer 'Free Shipping' if you spend over 320 ₪, but the tax-free limit in Israel is $75 (around 227 ₪). They trick you into spending more money to save on shipping, which automatically forces your package into customs where you get hit with over 100 ₪ in unexpected government VAT and carrier fees. Total scam marketing."
9. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your Trustpilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Overpayment issue resolved
I hade an issue with over payment for delivery and Jade was quick to help and polite and good fun to chat with.
1. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards, Natalia
Decent products, terrible experience
The products are decent and reasonably priced. The delivery is a gamble, half the time the option you pick (home delivery or designated pick up spot) are completely ignored and the customer support is terrible and are not helpful at all.
14. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hi,
Thank you for taking the time to leave a review.
We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?
We look forward to getting this resolved.
Kind Regards,
Sam
Reply
Order number 588639822
Letting everyone know if you get overcharged on custom fees and shipping and handling fees (When the website specifically says handling fees should not be charged from the customer!) you will not be refunded once the shipping courier hands the package over to customs. I was told multiple times from customer support that they will check why im being charged handling fees, and after letting them know that the parcel will be handed over to customs if the VAT fees wont be paid on time, they reassured me to just wait for an answer from their courier department, and now that the parcel is with customs they just take your money and say there is nothing that can be done. Horrible service, never have I ever seen something like this!
6. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you.
I will be able to get this sorted.
Kind regards,
Sam
MYPROTEIN the best
They are really professional and give excellent support, and have really amazing products
28. helmikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Wery
a very nice man, thank him very much, everything was quickly resolved!
22. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Live chat experience
I should have got 25% off an order. Apparently the order didn’t qualify but it wasn’t well posted so Thandolwethu helped explain the situation and apologised for the miss understanding as well as giving some credit.
20. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Refund accidentally paid shipping
Skylar Was nice and patient.
Her response Was great and fast.
3. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I had a question about couple of items…
I had a question about couple of items and Skyler from the support team helped me a lot with great explanations.
18. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Great
Great website I order regularly from.
The customer service is great, thanks Agent Skylar for the help
18. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
i just wanted a discount
i just wanted a discount , the agent told me to look forward for promotions in my email so i will keep on waiting...
4. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Great service
Jenine was very kind and patient, took care of my request and made sure that someone gets back to me with an answer. Thank you
8. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Very helpful and friendly
Very helpful and friendly. Jennene helped me
8. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
He really helped me. We sat down and went through every detail He was really patient and nice
29. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
The service was good
The service was good! thanks so much for Siyabonga
25. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Skylar was very attentive and helpful…
Skylar was very attentive and helpful to my issue and helped me resolve it in no time.
23. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Claire
Item was missing- lindi was great
Lindi take care of my problem, just take responsibility next time on my protein mistakes. Tnx lindi you were very kind .
2. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sam
Its was ok…..
12. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Myprotein
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.