My Post Shop Arvostelua 

189
•
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Order was delivered promptly. One purchase was returned due to incomplete parts (not their fault) but customer service was excellent ,kept in touch promptly with advice by email. Thought it would be a... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

my delivery was split, so i had to wait for my stamps. no formal notice was recieved to say there would be a delay. price for delivery was high considering weight of envelope and the time taken. cou... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Nice clear site but unable to get to final payment button..it doesn't seem to exist!. Despite several attempts...just cannot pay!!. So I've gone elseware..lost customer on my very first visit to t... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Initially I had,a lot of problems with delivery of my order for stamps.This was due to the delivery company,not the business.Once I contacted customer service,they were superb,keeping me updated about... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Toimistotarvikekauppa

Yrityksen kirjoittama

A One Stop Shop with a Huge range of Quality Office, Postal Supplies & Collectibles. Our Extended Range Provides Everything from Paper to Files and Folders. Shop Online Today! Fast Delivery. 10,000 Office Essentials. Business Accounts. Fast, Easy Payments.


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

189 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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On vastannut 100 %: iin saamistaan huonoista arvosteluista

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4,0

Kaikki arvostelut

(189)

34 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Shocking

Shocking! I paid for £100 1st class stamps on next day delivery and have received nothing! They were for very important wedding invites... simply avoid.

11. helmikuuta 2022
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hello. Thank you for the feedback. I have just replied to the email you sent us. I hope this resolves the issue. My apologies for any inconvenience caused. Kind Regards My Post Shop

Saanut 1/5 tähteä

Placed an order on 5/1/21 for next day…

Placed an order on 5/1/21 for next day delivery still nothing 10/1/22, no response from three emails to them, no contact phone number, I found a number in their FAQ part of the site but its disconnected. I wont ever use them again something is wrong.

10. tammikuuta 2022
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hello, thank you for your review and sincere apologies this wasn't addressed previously. There will not be such a long delay again. I can see the goods were delivered late and this has since been resolved. Apologies again for all the inconvenience caused -Mypostshop

Saanut 1/5 tähteä

Can't get a simple order right

Ordered 50 x large first class stamps. Didn't just receive erroneous items but it was someone else's order and invoice with sensitive information on there. Arranged for swift collection and replacement. Received the wrong items AGAIN. Had assumed the association with Staples would have yielded a certain level of competence. I was wrong.

18. joulukuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

The worst customer service 1star is to…

The worst customer service 1star is to much for them
after 45min on the phone waiting to someone answer they don't have a clue to dealing with cancelation order they don't have a clue about where your order are and they don't have a clue what is a mean copy of the statement i been call many time and always is the same this people must need a good trainer because just lie to the customer with stupid excuses like this girl Shannon don't have any idea where my order was and when will be delivery and also don't have a clue what is a mean a statement.

1. lokakuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hi Mariela,

Apologies to hear this, can you please message us directly so we can investigate this further.

Kind regards,
My Post Shop

Saanut 1/5 tähteä

Dont use if you are in a hurry!

I always used mypostshop for purchasing but since it has amalgamted with Staples the stock and delivery are terrible waiting near a week for a delivery and having to constantly email requesting invoices, I have now decided to stop using them due to the bad experiences I have had

28. syyskuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hi Ilene

Apologies to hear this, can you please message us directly so we can investigate this further.

Kind regards,
My Post Shop

Saanut 1/5 tähteä

Absolut nightmare

Absolut nightmare! I would leave 0 stars if it was possible. I bought printhead that stopped working properly after 3-4 months. I contacted the company in June (5th month from the purchase). She didn't calculated warranty end correctly and said it ended 27th June (I bought it 25th January). When I realised that, contacted her again and then she asked me for proving the amount of time I've used the printhead. Absolutely ridiculous! Avoid this company! They certainly aren't there for customer.

12. heinäkuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hi Magdalena,

Apologies to hear you have experienced issues with us. I would like to investigate this further, can you please message us directly so we can look into this.

Kind Regards,

My Post Shop

Saanut 2/5 tähteä

Constantly sending me the wrong order

This company were unable to send me goods that were advertised as in stock on their website. Their warehouse sent me the wrong goods and after phone calls and email I had to wait in whilst the wrong goods were collected and received at their warehouse before they would refund me or send out the right goods. I gave them a second chance to send the right goods but again the warehouse sent me the same wrong goods again. The staff at the call centre try their best, they emailed the warehouse 3 times but got no reply from them. Apparently they do not have a phone. So I gave up and asked for a refund nearly two months to resolve.
The website is used by a lot of companies so hence the poor service. Got in touch with another company who delivered the right product within two days!

1. heinäkuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hi Jean,

We are very sorry you experienced this, this is certainly not the customer experience we expect any customer to have, can you please message us directly so we can investigate this further.

Kind Regards,

My Post Shop

Saanut 1/5 tähteä

Incompetent & Lazy.

Incompetent and lazy. No intention of resolving my outstanding order placed at the start of March 2021.

27. toukokuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hi Robert,

We are very sorry to hear this, we do have a 14 day policy to advise us of any missing or damaged goods. Could you please messages us directly so we can investigate this further for you.

Kind regards,

My Post Shop

Saanut 1/5 tähteä

Update on previous reveiw

Update, after 3 hours on the phone i got through and i am now told their supplier has no stock asnd eta is unknown.I have requested a credit for the balance and will now avoid this company forever!

26. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very good all round

Very good all round. I ordered on Monday evening and I had the files by the Tuesday lunchtime.

The quality is excellent and the price was very competitive.

I will have no hesitation in using My Post Shop again.

15. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Do not use attempted fraud

Did an order, wouldn’t let me add card details ‘apparently’ so was emailed to say order cancelled. I checked my bank and stated order pending so emailed company twice and got no reply. Then my bank sent me new card as said recent payment had been used in attempted fraud so they cancelled it. DO NOT USE !!

11. huhtikuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DONT BUY ELECTRICAL ITEMS

Ordered a toaster with a 2 year warranty, stopped working after 12 months and a couple of days of original purchase. But you had to replace this from the off so technically I had a working toaster at the end of February, Guess what you wont replace it under the warranty. Called Igenix who have said the retailer will sort this for you. MyPostShop will not acknowledge any responsibility. I could give an extra star for being price competitive but the customer service is a shambles so I would avoid for anything with a warranty. General consumables are perishable so wouldn't be an issue.

17. helmikuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

HI Bubs

Sorry to hear of these issues, I would like to investigate this for you further, are you able to direct message your order number to us?

Kindest Regards

Saanut 1/5 tähteä

Placed order on 16 Jan its is now 10…

Placed order on 16 Jan its is now 10 Feb and no attempt has been made to deliver my parcel to my address. However they have delivered it to 2 completely different addresses for no valid reason as we have not left the house since December. The couriers used are totally incompetent ( or incontinent as their spell check would say), the customer services are quick to respond but have still failed to deliver the items to me. i am awaiting a refund

9. helmikuuta 2021
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid like the plague.

Ordered 2 print cartridges, promised next day delivery which turned into 2 working days - only for two bottles of disinfectant to arrive! Promised again that this would be resolved within 24 hours, waited home all day and nothing arrived, still waiting now 48 hours later. Avoid!

28. tammikuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Hi Lee

Apologies that you have not received the correct goods or a resolution, we would like to look into this further for you and provide a resolution, would you be able to provide your order number or ordering email address in a direct message to us so that we can investigate.

service@mypostshop.com

Kindest Regards

Saanut 2/5 tähteä

Disappointed with MyPostShop experience

I thought I would give "MyPostShop" the benefit after reading mixed reviews of this site. I ordered a wall clock yesterday and paid for "express delivery" i.e order before 5pm for same day dispatch. Checked tracking today to find "Order still processing", checked item on web page Item now "awaiting Stock"?. No email explaining problem with order or offer to cancel order or offer of another clock. I phoned for explanation which was that stock item sold and could I wait up to 9 more days. I have cancelled order hope they do that efficiently.

22. tammikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

OUTSTANDING CUSTOMER SERVICE

Order was delivered promptly. One purchase was returned due to incomplete parts (not their fault) but customer service was excellent ,kept in touch promptly with advice by email. Thought it would be a nightmare but wasn't. Toni arranged the return and are refunding cost of purchase as we speak. Very good . Will use again with customer service that good. You never know when you need them.

11. tammikuuta 2021
Oma-aloitteinen arvostelu
My Post Shop-logo

Vastaus yritykseltä My Post Shop

Thank you Sam

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