It only took 2 emails to clear up the confusion of a free trial costing $9.99 & the app not what I was looking for. A refund is on the way & I appreciate the quick response from the customer service t... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very nice experience with this support. It's a very nice human communication, understanding and responding. Not some very bad AI :S And this support even human level has been very very good and supp... Näytä lisää
Yritys on vastannut
I signed up for a trial for less than $9.99 to test the program. The next thing I knew, I was billed $49 for what I assumed must be an annual subscription. A month later, I received another $49 billi... Näytä lisää
Yritys on vastannut
I am blown away by the quick response I received from Caroline. I was shown kindness and compassion with the issue l was having with my account. I was very impressed with Caroline's support in making... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Caring for plants doesn’t have to be complicated—that’s why we created PlantIn. It’s more than just an app; it’s your go-to helper for keeping plants happy and healthy. Whether you’re a beginner or a seasoned plant parent, PlantIn has tools to make plant care simple and fun. You can identify plants instantly, set up custom care schedules, and even get expert advice when your plants need a little extra love. We’re here to make your plant journey stress-free. Visit myplantin.com or download the app to explore everything PlantIn has to offer. Need help with watering? Want to know why your leaves are turning yellow? We’ve got you covered with easy-to-follow tips and advice. We also love hearing from you—every PlantIn app review helps us grow. Got suggestions or even complaints? Don’t hold back! Your reviews and ideas help us make PlantIn better for everyone. At PlantIn, our goal is simple: to help your plants thrive while making plant care easy and enjoyable for you. Download the app today and discover how fun and stress-free growing happy, healthy plants can be! 🌱
Yhteystiedot
Florinis 7, Greg Tower, 1065, Nicosia, Kypros
- trust@myplantin.com
- myplantin.com
4,3
Erinomainen
460 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä PlantIn app
Thank you so much for your feedback! 🌟
We’re glad to hear that we were able to take quick action and do exactly what you requested. Providing efficient and reliable support is always our goal.
We’re here anytime you need us!
Plantin Team 💛
A Easy Way to communicate and quick Turn Around Time.simple text message end a…
A simple text message end a subscription that I no longer use. Thank you for the quick turn around.
17. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for your kind feedback, Jerri!
We’re delighted to hear that a simple text message was all it took to end a subscription you no longer use. Providing an easy way to communicate and a quick turnaround time is very important to our team.
We’re always here if you need anything in the future!
Plantin Team 💛
I had problems with few plants and…
I had problems with few plants and there was no answer from Plantin, it was written that everything is ok, but it was not. At the first glance i liked it, but it has no sense if it does not work properly. And it us quite expensive for what you got.
10. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Dear Milko,
We’re really sorry to hear about your experience and the frustration this caused.
We understand how disappointing it is when the app indicates everything is fine while your plants are clearly having issues. That’s not the experience we want you to have. We also appreciate your honest feedback regarding the value and pricing.
Please reach out to us directly at trust@myplantin.com
with details about the plants in question (photos, plant type, and the email linked to your account), and our team will carefully review everything for you. We want to make sure your concerns are properly addressed.
Thank you for bringing this to our attention — we’re committed to resolving this as quickly as possible.
Best regards,
PlantIn Team 🌱
Kylie from customer service responded…
Kylie from customer service responded quickly and resolved my concerns.
13. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for your kind feedback, Terri! 🌱
We’re delighted to hear that Kylie was able to respond quickly and resolve your concerns. Providing fast, caring support is very important to our team. Happy growing, and we’re always here if you need anything! 🌿
PlantIn Team 🌱
I got a response very quick and…
I got a response very quick and received a refund right away.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for your feedback, Tina! 🌱
We’re really glad to hear that our team responded quickly and processed your refund without delay. Providing fast and supportive assistance is always our priority. Wishing you all the best and happy growing!
PlantIn Team 🌱
Well they did give me a refund after…
Well they did give me a refund after contacted them by email a couple of times.
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for sharing your experience with us, Yolanda! 🌱
We’re glad to hear that your refund was successfully processed after you reached out. We truly appreciate your patience and taking the time to follow up with us.
If you ever decide to give PlantIn another try, we’ll be here to help. Wishing you all the best on your plant care journey! 🌿
PlantIn Team 🌱
Easy to use app
Easy to use app. Love the scanning your plant option and the notification reminders to care for the plant. Customer service was quick and friendly
12. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for your kind words! 🌿
We’re thrilled to hear that you’re enjoying the easy-to-use app, especially the plant scanning feature and care reminders. It’s wonderful to know our customer service team was quick and friendly as well- that’s always our goal!
Your support truly means a lot to us!
PlantIn Team 🌿
Vastaus yritykseltä PlantIn app
Thank you so much for your kind words, Sonya! 🌱
We’re truly happy to hear you felt treated with courtesy—that’s always our goal. Your appreciation means a lot to us!
PlantIn Team 🌱
Fué buena pero realmente…
Fué buena pero realmente por tiempo mio y prestaciónes sugeridas, no pude seguir la Aplicación y debí cancelarla! El problema es q deberian dejar probar ni q fuera 24h y luego suscribirte si quieres y no q te suscriban ellos de forma automática y tener que reclamar el abono! No es respetuoso….
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for sharing your honest feedback with us, Pilar. 🌱
We’re glad to hear your experience was good overall, but we completely understand your concerns about the subscription process.
Thank you again for taking the time to share your thoughts—it truly helps us grow.
PlantIn Team 🌱
I UNDERSTAND THAT THE DEBIT WAS A…
I UNDERSTAND THAT THE DEBIT WAS A MISTAKE.
THANKS A LOT!
10. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for your understanding and for sharing this with us! 🌱
We truly appreciate your recognizing that the debit was a mistake. We’re always here to sort things out quickly and make sure everything is handled properly.
Your kindness means a lot to our team—thank you again!
PlantIn Team 🌱
Lost trust
I found the joining free trial quite deceptive. A month changed to 3 days before full charge.
Refund promised quickly though. Fingers crossed.
3. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for sharing your concerns, Lynne. 🌱
We’re truly sorry to hear that the trial experience felt confusing or deceptive—that’s never our intention. Our sales screen contains all information about trial period terms and a list of payments. In addition, any charges can be applied only after confirmation from the customer's side.
We’re glad a refund has been arranged, and you can rest assured it is being processed as promised. If you have any additional questions or concerns, we’re here to help.
Thank you for giving us the opportunity to address this.
PlantIn Team 🌱
You took care of my concern promptly
You took care of my concern promptly
Thank you
S Ann H
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for the lovely feedback, Sherry!
We’re happy to hear we could take care of your concern promptly. Your support means a lot to us—thanks for sharing your experience!
Your PlantIn Team
Quick to respond.
Quick to respond.
Had options for me that were awesome.
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for the lovely feedback, Tina!
We’re thrilled to hear that we could respond quickly and that you loved the options we provided. Your support truly motivates our team to keep delivering awesome experiences. Thanks for sharing your experience!
PlantIn Team
Never had such quick and productive…
Never had such quick and productive response before in my life. You rock!
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for the amazing feedback, Kate! 🌱✨
We’re thrilled to hear that you had such a quick and productive experience with our support—your kind words truly made our day! If you ever need help again, we’ll be right here. Happy growing with PlantIn!
PlantIn Team 🌱
The customer service was exceptional…
The customer service was exceptional and addressed my concerns expeditiously and provided resolution promptly.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for the wonderful feedback! 🌱
We’re delighted to hear that our customer service addressed your concerns quickly and provided a prompt resolution. Our team truly strives to make every interaction smooth and supportive. If you ever need help again, we’ll be right here for you. Happy growing with PlantIn!
PlantIn Team 🌱
Was awesome answered and completed…
Was awesome answered and completed request in timely manner!
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for the great feedback, Melissa! 🌱
We’re really happy to hear that your request was handled quickly and smoothly. Our team always aims to provide timely and helpful support. If you ever need assistance again, we’re here for you. Happy growing with PlantIn!
PlantIn Team 🌱
Well I haven't used it much,so I cannot…
Well I haven't used it much,so I cannot answer honestly at this time but soon I hope to be able to use and then explain how I feel.
7. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for sharing your thoughts with us, Bettye! 🌱
That’s completely understandable, and we’re glad you’re planning to explore the app more when you’re ready. Take your time getting familiar with PlantIn, and we hope it becomes a helpful companion in your plant care journey. Happy growing!
PlantIn Team 🌱
Great customer service!
Kyle was very friendly and responded immediately to my request. Great customer service!
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for your kind words, Lynn! 🌱
We’re thrilled to hear that Kyle was friendly and quick to respond to your request. We’ll be sure to share your feedback with him - it will definitely make his day. Providing great customer service is always our goal, and we’re glad you had such a positive experience.
PlantIn Team 🌱
La risposta è stata soddisfacente e…
La risposta è stata soddisfacente e veloce
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you for your feedback, Alba! 🌱
We’re glad to hear that our response was quick and satisfactory. Providing fast and helpful support is very important to us.
If you ever need assistance with your plants, we’re always here to help. Happy growing!
PlantIn Team 🌱
They Listen and Accomodate!
They do their best to accommodate their customers. I truly appreciate that.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä PlantIn app
Thank you so much for your kind words, Shannon! 🌱
We truly appreciate you noticing our efforts to support and accommodate our customers. Knowing that you felt cared for means a lot to our team.
If you ever need help or have questions about your plants, we’re always here for you. Happy growing with PlantIn!
PlantIn Team 🌱
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Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
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Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.