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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

The ticket was correct so I went to pay. It declined my payment so I tried twice. My bank account shows they took the payment both times. You can't get through to anyone to get the money back. Totally... Näytä lisää

Saanut 1/5 tähteä

The parking ticket was issued by a resident of the area of where we parked. An official representative of the company, I guess, that ignored the rest of the cars parked. Guessing friends and fam... Näytä lisää

Saanut 1/5 tähteä

SCAMMED on £100!!! Utterly outrageous parking fine at an ICELAND car park where free parking for many many years. Suddenly EXCEL PARKING SERVICES (Accredited IPC Operator) takes over on the quiet, put... Näytä lisää

Saanut 1/5 tähteä

CORRUPT AND SCAM COMPANY SHOULD NOT BE ALLOW TO OPERATE IN THE PUBLIC SPACE This company is a genuine scam company This company is a genuine scam company. It’s not because of the actual parking cha... Näytä lisää

Yrityksen tiedot


Yhteystiedot

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Huono

TrustScore 1.5/5 tähteä

92 arvostelua

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Kaikki arvostelut

(92)

33 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Awful scab to society

This awful company looks like a complete scam with their amateur aggressive payment notice. It has the tiniest veneer of legitimacy and is simply a scab of a company taking huge profits from the council for parking and no stop violations. The council get the smallest amount of money whilst this carbuncle to society takes huge profit. They hide behind a PO box but if you look and Companies House you can see their address and the £6 MILLION in profit they made last year alone.

6. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

judicial decision - Excel Parking

BBC news today:
Caroline Lowbridge
Role, BBC News, East Midlands
Reporting from Derby County Court
31 January 2025

A judge has ordered a car park operator to pay expenses - including for parking - to a man it "fined" for taking more than five minutes to pay.

Excel Parking Services has sent numerous people £100 Parking Charge Notices (PCNs) for taking too long to pay at the Copeland Street car park in Derby.

Peter Barton - who took 19 minutes to pay because he could not find a suitable parking space - decided to challenge Excel by not paying the PCN.

His case was then heard at Derby County Court, where a judge dismissed it and ordered Excel Parking to pay him £19.50 to cover his travel expenses.

This comprised of £15 mileage for driving to court and £4.50 to cover his parking while he was at the hearing.

Speaking after the hearing, Mr Barton said: "Their so-called five-minute rule is ridiculous.

"It just needs people to stand up to it. If you've paid for parking you've paid for parking."

Mr Barton was among numerous people who contacted the BBC following coverage about Rosey Hudson, who was asked to pay £1,906 for taking too long to pay on 10 occasions.

Mr Barton parked at the same car park on 12 March 2024, entering at 11:20 GMT and exiting at 13:08.

He paid £2 in cash at the machine, which covered him for two hours of parking.

However, he told the court it took him about 15 minutes to find a suitable parking space and park, so 19 minutes had passed by the time he bought his ticket.

Excel Parking made a claim against him for breach of contract, because it has signs saying people must pay for parking within five minutes of entering the car park.

However, Mr Barton argued he was not aware of this when he entered the car park.

"In their code of practice it says you should be able to read the terms and conditions without having to exit the car," he told the court.

"The signs they have got on the entrance, the particular sign they have got showing the terms and conditions is on the passenger side of the car, it can't be read from the car.

"I wasn't aware of the terms and conditions until I went to the parking meter to pay, but it took me 19 minutes until I was able to park and pay, so I had obviously exceeded the five minutes you have to purchase a ticket."

Mr Barton also said he had not read the particular term stating people must pay within five minutes.

"I didn't but even if I had read it, it was already too late," he said.

Excel Parking Services had made a claim for the £100 PCN plus £70 costs.

Dismissing the claim, Deputy District Judge Nathan Smith said the contract between Excel and Mr Barton "was not concluded until he read the terms and conditions next to the parking meter".

This meant that it was not legally binding at the point he entered the car park.

"As such, it seems difficult to see how he could have been in breach of those terms and conditions before the contract was concluded," the judge said.

The BBC has asked Excel Parking for a comment but has not had a response.
END
---------------------------------------------------------

This says it all - we got fined after my disabled wife took over 5 minutes to find a spce then found the ticket machine not working and she had no phone- we appealed and still had to pay the £100.

class action required.

1. helmikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bristol airport fine from this shocking company

I would rate them zero if I could absolutely shocking company out to scam you I got don’t at Bristol airport and they never sent 1st letter so fined me full amount and aggressive saying needs to be paid now so I panicked and did and complained they said by paying the fine you have accepted fault absolutely shocking another company getting away with scamming people shocking

10. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Phone payment option did not accept…

Phone payment option did not accept either my credit or debit cards on the first pass. Call cost me over £1. Tried again debit card worked first time but as I had been at the airport twice in three days dropping off my daughter and three small children. 2nd time would not accept the same card. Cost me three phone calls at over £1 each.

18. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

What a bare faced scam

What a bare faced scam. I shopped at Iceland holderness road hull. I bought ticket and spent £130 in store, on returning to my car i noticed a ticket on my windshield. Couldn't believe it. I PAID THE CAR PARKING YOU MORONS. EVEN TURPIN WORE A MASK!!!!

24. joulukuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Appalling company

Appalling company. I paid for my parking and used less than I paid for yet because it took me more than 5 mins to pay I've been fined. So I'm fined for giving them money. It's immoral and totally unfair. They just put a gun to your head and take your money. I'd have been fined the same amount if I'd not paid.

4. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Thieves

How this company is allowed to conduct business is absolutely disgusting. It is nothing more than robbery, they should be ashamed of themselves. I hope and pray Karma comes to them all in some way.

6. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Disgusting service

Disgusting service, I wanted to appeal as had paid but my full reg wasn’t on my ticket.
QR code didn’t work on letter, website kept saying details were not found. Rang the general enquiries helpline and was cut off after pressing appeal number.
Don’t ring the 0845 number the general enquiries is the same.
Looked at reviews for my parking charge and excel parking all 1star.
Had no choice but to pay £60 as I wasn’t going to be charged £100
This company needs reporting to independent parking committee.
I will be contacting them about my experience.

26. marraskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Complete sham company my wife who…

Complete sham company my wife who suffers from epilepsy had a seizure in car so just found any place to park she had to use a nearest toilet and seizures affect her bowel she used a toilet that we knew near car park and she was back in 16mins my concern was for her dignity being unable to contact them on sny system they have in place , unfortunately my wife in critically ill in hospital and unsure how long she will be like this for im shocked Iceland want to work with this disgusting company the car was a mobility car so find is in my wife’s name so be ready for court excel parking or if she passes away u still won’t get ur money utterly shocking company if u read this excel give me a ring ????

27. syyskuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scammers

Scammers! we parked at the Powis Street Car Park and the machine there didn't let you pay for more than an hour, so we paid for that hour on the machine and for the remaining stay, we paid on PayByPhone but the company told us it was wrong and we needed to pay on Ringo or Connect Cashless with location code 2881(for anyone who wants to use it in the future). This information is not stated anywhere in the car park and they do it on purpose so they can send you these parking fines. It's ridiculous!

30. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

It looks and feels like a scam

It looks and feels like a scam. 2 notices in Bristol Airport in under 2 minutes 100£ each. Can’t find a way to talk to the company. The website is not a "secure" one. I write down the ticket reference and car registration and it replies " Sorry, we cannot find this ticket - please check the details you have provided are correct"

I managed to access the fine and made an appeal to review the situation

3. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

A vile company

A vile company, you should be ashamed of yourselves.

I was visiting my mother and displayed my permit which became dislodged from my dashboard (still visible through the window, but was no longer on the dashboard).

Despite having a permit and legally authorised to park, I received a hefty fine. £100 is an unreasonable amount.

19. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

So i have receved a parking fin for…

So i have just receved a parking fine for paking in Iceland Camberwell when on that day the machine was not working, I have picturs to prove this dated day they are now trying to chatrge me £100. I have been on the website where there is no way to appeal the charge. So this is what I'm going to do.
1. I will not stress myself out
2. I will be calling the Ombudsman tomorrow to make an official complaint so they no longer harass me till this is sorted out.
3. I will take them to the small clames court that will cost me £115 if anymore letters comes to my house regarding this scam parking fine.
Like i said i have proof and i will fight against this in court if i have to.
On my research please read below.
Private parking companies have no official right to fine you, though they may try to make you think they do. All they're doing is sending you a notice of what they deem to be a breach of contract. It isn't the ability of private companies to issue tickets in itself that's a problem though.

23. kesäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Thieves!!!!

This is a bankrupt family company, the owner of the company and his family are trying to steal their daily expenses from people's pockets with irrelevant and unfair fines, and no reason is convincing to them because only money is important to them and they lack intelligence.

19. kesäkuuta 2024
Oma-aloitteinen arvostelu

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