The tester pots arrived very quickly and were securely packaged - although I was a little surprised that they came in a padded envelope rather than a box. However, each pot was in its own plastic bag... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Would have given 5 stars however the courier company let the process down, they delayed delivery, left the package just over the fence by our front gate, then put on their on line delivery note that I... Näytä lisää
Yritys on vastannut
Using Mylands Plant based satin for first time as a pro decorator. Highly recommended by some of my deccie mates. Wanted to initially spray two old cast iron fireplaces to restore due to time and f... Näytä lisää
Yritys on vastannut
As always Mylands have proven exceptional. Paint was ordered over the bank holiday and was delivered promptly afterwards. I haven’t yet opened the paint but I have no doubt it will be top notch. The p... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Mylands is the most trusted name in the film and theatre industries for paints and wood finishes, and is a preferred choice for Royal residences, art galleries, architects, and interior designers. Once a closely guarded secret among professionals, in 2012 they launched their first commercial range - Colours of London - a curated palette of 120 richly pigmented shades that brought Mylands’ signature depth and quality to homeowners and private clients. Dedicated to craftsmanship and quality, Mylands have created paints and wood finishes with a richness and finish to stand apart - thanks to their commitment to using only the finest materials. Mylands continues to manufacture its colours and polishes in the heart of London, and is proud to be the city’s last remaining paint manufacturer. Family remains at the centre of the business. Today, John Myland’s great-grandson, Dominic Myland, leads the company. A trained wood polisher, Dominic has championed innovation while staying true to traditional values, most notably through the development of Mylands’ plant-based paint formulations.
Yhteystiedot
26-34 Rothschild Street, SE27 0HQ, London, Yhdistynyt kuningaskunta
- +44 208 670 9161
- sales@mylands.com
- mylands.com
4,4
Erinomainen
89 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Quality tester pots
The tester pots arrived very quickly and were securely packaged - although I was a little surprised that they came in a padded envelope rather than a box. However, each pot was in its own plastic bag and both tins were safely closed with clips. An unexpected bonus was the miniature stirring stick, a good quality little brush, and a rather smart Mylands tin opener.
As for the paint in the tester pots, it was superb quality - rich, smooth and with excellent opacity.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hello Nia,
Thank you for such a thoughtful review.
We’re delighted to hear your tester pots arrived quickly and safely, and that the additional accessories were a welcome surprise. We take great care with our packaging to ensure everything reaches you in perfect condition, even when using more compact and sustainable packing methods.
It’s especially wonderful to hear your feedback on the paint itself — rich colour, smooth application and excellent opacity are exactly what we strive for. We truly appreciate you taking the time to share your experience and hope you enjoy using your chosen shades.
Regards,
Julian
Excellent paint and excellent customer…
Excellent paint and excellent customer service. Over and above usual customer service. Highly recommend
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Jane,
Thank you so much for your review!
We’re delighted to hear that you had such a positive experience with both our paint and our customer service. Going above and beyond for our customers is something we truly strive for, so it’s incredibly rewarding to know we made a difference.
Your recommendation means a great deal to us, and we’re grateful for your support. If you ever need anything in the future, we’re always here to help.
Warm regards,
Julian
Item not delivered
Item not delivered - was sent paint brush instead of paint and missed when I needed it
27. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Laura,
We’re really sorry to hear about your experience — that’s clearly not what you ordered or expected, especially when you needed the paint on time.
Sending the wrong item is a serious mistake on our part, and we understand how frustrating and inconvenient that must have been. We’d like to make this right as quickly as possible. Please contact our customer service team with your order details so we can arrange the correct item to be sent out urgently or issue a full refund, whichever you prefer.
We’re also reviewing what went wrong here to ensure it doesn’t happen again.
Thank you for bringing this to our attention, and again, our sincere apologies for the inconvenience caused.
Regards,
Julian
Not impressed with delivery company.
Would have given 5 stars however the courier company let the process down, they delayed delivery, left the package just over the fence by our front gate, then put on their on line delivery note that I had signed for it. I was in all day the delivery person only had to come to the front door. Not impressed with DHL.
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Robert,
Thank you for your review—we really appreciate you taking the time to share your experience.
We’re so pleased to hear you would have given us 5 stars, but we’re very sorry that the delivery let things down. As I personally told you on the phone yesterday, that’s certainly not the standard we expect, and we understand how frustrating it must have been—especially being home and still having the parcel left unattended and marked as signed for.
We’ll be raising this with DHL to ensure it’s looked into, as this isn’t acceptable service.
If there’s anything further we can do for you, or if you’d like us to follow this up in more detail, please don’t hesitate to get in touch.
Thanks again for your feedback and for your support,
Regards,
Julian
Exceptional as always.
As always Mylands have proven exceptional. Paint was ordered over the bank holiday and was delivered promptly afterwards. I haven’t yet opened the paint but I have no doubt it will be top notch. The paint arrived well packaged.
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi,
Thank you for your review.
We’re delighted to hear that your order arrived promptly, even over the bank holiday period, and that everything was well packaged.
It’s great to know we’ve earned your trust, and we’re confident the paint will live up to your expectations once you open it. If you need any advice or support when you begin your project, please don’t hesitate to get in touch.
Thanks again for choosing Mylands—we truly appreciate your continued support.
Regards,
Julian
Beautiful paint colours
Beautiful paint colours, great quality and good online shop and delivery.
4. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Good morning Stella,
Thank you very much for the great review!
We’re happy to learn that you’re finding our colours and products to your liking.
Thank you for using our products.
Regards,
Elijah
Superb!!
Superb!!! Have used Mylands products for a while now. Exceptional quality and staff are really helpful!
4. marraskuuta 2025
Vastaus yritykseltä Mylands
Hi Fiona,
Thank you so much for your review!
We’re delighted to hear that you’ve been enjoying Mylands products over time and that both the quality and our team have made a positive impression.
Your continued support means a lot to us, and we look forward to helping with your future projects!
Regards,
Julian
Wonderful paint
Really pleased how great my hallway looked after painting it with Mylands. The quality of their paint is truly exceptional, so much better than other paints I've used in other parts of my house.
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Cody,
Thank you so much for your fantastic review!
We’re delighted to hear how pleased you are with your hallway and that the finish has made such a difference to your space.
We really appreciate you taking the time to share your experience, and we hope you continue to enjoy your beautifully transformed home!
Regards,
Julian
Paint requirements
From contacting the sales department,who are pleasant professional in assisting with the paint required for the job in hand,the order being well packaged and excellent delivery time.In my opinion,the paint is of excellent quality,resulting in a good finish.Would continue to use Mylands for more decorating needs.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Dennis,
Thank you so much for your 5-star review!
We’re delighted to hear that you’ve had a great experience with us.
It’s wonderful to know that our speedy delivery and careful packaging have met your expectations — and even better to hear how beautifully the paint has performed for you.
Thank you again for your continued support and for taking the time to share your experience.
We look forward to helping with your next project!
Best wishes,
Julian
Mylands must be the best paint industry secret ever, It by far surpasses everything else I’ve ever tried. Perfection!
I’ve been buying farrow and ball for years but became increasingly disillusioned with the paint, thin and when touching up quick to change colour so touch ups showed up and where far too obvious. I looked for something better, longer lasting, more durable and easier to apply and tried lots of alternatives, all top of the range, a lot more expensive than F&B and then I finally found Mylands and will never use another brand of paint ever again. The colours are extremely saturated, the paint thick and so easy to apply, we didn’t need to bother with a dust sheet despite a cream carpet. Honestly I’ve never known a paint go on as easily, it didn’t even need a second coat despite it being a pale colour over a very dark blue, we eventually decided to put a second coat on just to protect against scratches and scrapes but it truly covered in one.
I’m so so impressed and my house will soon be a Mylands house as we redecorate room by room. It’s hardwearing, needs to be with too muddy dogs, totally wipable and beautifully matt. Plus patching up two years on, in a room with a fireplace, totally worked, you couldn’t see where I’d gone over a mark made by moving furniture around and scratching the wall badly, now there is no way to see where the scratch was, amazing.
By far the best paint ever, thank you Mylands for producing my dream paint, it ticks every box and then some and the colours are stunning.
Just painted another room using Mylands serpentine and again it surpassed all our expectations, was so easy to paint and looks spectacular, a lovely soft olive green that brings the outside in and makes me think of spring and summer even on the most miserable day and despite it being a room without much natural light.
Can’t wait to start the next project, but first I’m trying Mylands gloss on the windows and skirting boards and will report back, I’m hoping it’s as easy to use as the Mylands emulsion.which is harder wearing than F&B Modern Emulsion but as Matt as the estate emulsion at least, so if you want colour that lasts and doesn’t fade or change, want paint that’s really easy to apply and doesn’t splash everywhere, even when using a roller, want it to be be truly Matt to hide imperfections and want colours to suit every home from a little cottage like mine, to a modern property you honestly can’t go wrong.
It also comes in a huge range of finishes so you can use their standard Matt emulsion that I have used that is incredibly Matt, dead flat Matt, satin, eggshell, gloss, floor and masonry paint, all in so many colours. Your house can be various shades of off whites, or muted classic shades or bright and colourful, whatever you want Mylands has it.
Don’t think twice, delivery is quick and ordering easy but it’s the quality that is out of this world.
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Santa,
Thank you so much for such a thoughtful and detailed review.
We're absolutely delighted to hear about your experience with Mylands and that the paint has exceeded your expectations in so many ways.
It’s wonderful to know that you found the coverage, depth of colour and ease of application such a step up, especially when painting over darker shades. Hearing that it performed so well in a busy home with muddy dogs and still remains durable and wipeable is exactly what we aim for when formulating our paints.
We’re particularly pleased to hear that the touch-ups two years on blended seamlessly — that kind of long-term performance is something we’re very proud of. And Serpentine sounds like a beautiful choice; it’s one of those colours that really can transform a space, especially in rooms with limited natural light.
Thank you as well for highlighting the range of finishes and colours available. It means a lot to hear that Mylands is becoming your go-to as you redecorate room by room.
We hope the gloss works just as well for your windows and skirting boards, and we’d love to hear how you get on with it. Thanks again for taking the time to share your experience and for choosing Mylands for your home.
Warmest thanks,
Julian
Absolutely stand out paint quality and service
Absolutely stand out paint quality. We bought the Gold 001 metallic paint and it has to be world leading standard.
Customer service was second to none also - I had a couple of issues with application (my fault!) and Elijah went away and ran some tests in their office so I didn’t have to risk damaging my walls.
Will definitely buy from them again.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hello Daniel,
Thank you so much for your fantastic review!
We’re thrilled to hear that you love the FTT001 Rich Gold paint and that it lived up to your expectations. Creating finishes that truly stand out is exactly what we aim for, so it’s great to know it made such an impression.
We’re also really glad Elijah was able to help with your application questions. Our team always wants to make sure customers feel confident using our products, so taking the time to test things and find the right solution is something we’re happy to do.
Thanks again for your support, and we look forward to helping with your next project!
Helpful and knowledgeable!
Thanks so much to Elijah for talking me through all my options while looking for a stain and finish for the restoration of my old pine floors. It's such a minefield and Elijah patiently helped out troubleshooting some staining issues I was having testing out a light-fast stain.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Ez,
Thank you so much for your kind review.
We're delighted to hear that Elijah was able to guide you through the options and help troubleshoot the staining issues while you were testing finishes for your pine floor restoration. It can definitely feel like a bit of a minefield, so we're really pleased he could make the process clearer and more manageable.
We’d love to see how the floors turn out—best of luck with the rest of the project, and thank you again for choosing Mylands!
Best Regards,
Julian
Take it from a Pro
As a professional decorator, I like to make sure I am giving my customers a quality finish that will last, and as such, regularly test different manufacturers products to ensure I am providing the best, and I thought I was until I tried Mylands...
Wow... The ease of application, coverage, opacity, finish and durability are absolutely mind blowing throughout the full range! Applied both by brush and roller and by spray methods, it is an absolute joy to use! Yes, the price tag may be slightly more expensive than your ticket every day paints, but when you're taking a matter of pence per square metre, and you know you are guaranteed a top notch finish that will last, that price tag makes a lot more sense!
There's a reason I now solely use Mylands, and I hope to enjoy many more years of the same!
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Martin,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had such a positive experience.
We truly appreciate you taking the time to share your feedback — it means a lot to us and the whole team. We’re delighted that our products met your expectations, and we look forward to serving you again soon!
If you ever need anything or have questions, we’re here to help.
Best Regards,
Julian
Using Mylands Plant based satin for old cast iron fireplaces 🔥
Using Mylands Plant based satin for first time as a pro decorator. Highly recommended by some of my deccie mates.
Wanted to initially spray two old cast iron fireplaces to restore due to time and filler not drying decided to hand paint them. Used a thimble full surprised at the opacity. Looking forward to trying other products. Wish I found Mylands years ago.
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Anthony,
Thank you so much for taking the time to leave such a great review.
We’re delighted to hear that the paint performed so well and that one coat over primer gave you the finish you were hoping for.
It’s also great to know the delivery exceeded your expectations.
Thanks again for the recommendation.
Best Regards,
Julian
Not received yet
3. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hello Hilary,
Thank you for taking the time to leave us a Trustpilot review.
I'm sorry to hear that you have not received your order yet. We keep working hard with our delivery partners to improve delivery times.
You placed your order on Friday afternoon and it can take up to 3 working days for orders to be delivered.
I have checked the tracking details that have been updated today and I can see that it has now been delivered.
My most sincere apologies for the delay again.
Regards,
Julian
Great customer service
Great customer service. Delivery arrived one day earlier.
2. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Daniela,
Thank you so much for your 5-star review. We’re delighted to hear that you had a positive experience with our customer service team.
At Mylands, we take great pride in providing not only high-quality paints and finishes but also support and guidance that our customers can rely on. Your kind words truly mean a lot to us and to the team who work hard to ensure every enquiry is handled with care and attention.
We’re grateful for your support and look forward to assisting you again on your next project.
Regards,
Julian
Unkompliziertes Bestellverfahren und…
Unkompliziertes Bestellverfahren und sehr gute Lieferabwicklung. Immer sehr gute Info über den Bestell- und Lieferprozess.
Ich würde es nur begrüssen wenn auch grössere Mengen durch den Endverbraucher bestellt werden können oder aber deutsche Händlerlisten besser zu finden sind
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Paul,
We truly appreciate your 5-star rating!
It's fantastic to know our products lived up to your expectations.
Thank you for choosing Mylands.
Julian
My disappointment was resolved
Update: Mylands contacted me directly following my 1* review, arranged collection and processed a refund promptly. While the shade didn’t work in my space, I appreciate the effort to resolve the issue.
Very disappointed in Mylands. Having used a number of paints from this company over the years, I was disappointed by Bloomsbury. It does not match either the swatch or the tester pot and is actually very lilac.
Customer services seems to be manned exclusively by one gentleman who is rude, dismissive and quite confrontational.
I shall not be buying from them again.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Rae,
Thank you for taking the time to leave us a review on Trustpilot.
We’re very sorry to read about your recent experience, particularly as you’ve been a returning customer over the years.
Bloomsbury is a special shade, and while variations can sometimes occur due to lighting, surface preparation, or application method, it could be a result of applying it directly on a yellow substrate instead of using the recommended light grey primer.
Definitely, that’s not the experience we want for our customers.
We’re also especially disappointed to learn that you felt your interaction with customer services was rude or dismissive. This is not reflective of the standard of service we aim to provide, and we are sorry for the confusion.
We would welcome the opportunity to investigate this further and see if we can resolve the issue for you.
I believe, a collection of the paint has already been arranged, and it will be passed on to production to check its formula.
I will contact you separately to assist you further.
Thank you for bringing this to our attention.
Regards,
Julian
Great quality, great service
I've used Mylands a number of times now and can only say the speed of delivery and quality of packaging has been top drawer. The paint covers beautifully and I find I never need a 3rd coat, even if going from colour extremes.
Keep up the great work!
14. helmikuuta 2026
Vastaus yritykseltä Mylands
Hi,
Thank you so much for your 5-star review!
We’re delighted to hear that you’ve had a great experience with us.
It’s wonderful to know that our speedy delivery and careful packaging have met your expectations — and even better to hear how beautifully the paint has performed for you.
Thank you again for your continued support and for taking the time to share your experience.
We look forward to helping with your next project!
Best wishes,
Julian
If it ever arrives, I'll update this
I only ordered samples from this company, and thankfully my losses are minimal for this reason. I will not order anything more.
Unlike their peers, Mylands charges to deliver every sample; by contrast, Farrow & Ball delivery is free for every sample, Edward Bulmer offers free delivery with 2+ samples, etc. The delivery fee is relatively high, almost as much as the sample pot itself.
Considering this, the service is terrible. Day 5 and still no sample. If a little sample pot is this much trouble, God forbid I should order £200 worth of paint.
Spare yourself the anxiety (and money) and just get a colour match at B&Q.
If the sample ever arrives, I'll update this to add a star.
Update: Mylands processed a refund, though their claim DPD tried to contact me is untrue. Only they did. A week later, today, DPD show up at my door with the parcel (so there was no address issue, which I knew), which I refuse (so as to return to sender) as the refund has already been processed. What do they do? Leave it at a local parcel shop! Unbelievably bad (especially when paying for the privilege).
Added a star for at least processing the refund quickly.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Mylands
Hi Anne,
Thank you for taking the time to share your feedback.
Your order was despatched promptly, we did reply to your email within minutes when you contacted us, we did try calling you to assist you with your issue, and we were unable to get through.
We investigated the issue with your delivery, and we confirmed that your order was sitting with DPD because the delivery address provided for the order could not be found, and DPD have tried to contact you by email and SMS without a response from your end.
I can also confirm that the order has now been refunded.
I am very sorry that you didn't have the positive experience that our customers always have.
Regards,
Julian
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