Myhomerocksltd Arvostelua 

69
•
TrustScore 4/5 tähteä

4,0

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This was a great experience throughout. Firstly, the ability to talk to a real human being to check stock levels (unlike some outfits that take your money and then try to call down from the... Näytä lisää

Saanut 1/5 tähteä

Unfortunately these came broken. I didnt realise as silly me didnt open. Disappointed as had brought these previously in Edinburgh and they got broken in house move. Victor Meldrew moment .... I dont... Näytä lisää

Saanut 5/5 tähteä

We’re do I start my home rocks 🤔 jaw dropping from the moment you walk in it’s stunning ….classy ….and QUALITY is unreal 👌staff amazing so helpful and the owner is passionate and you feel it inside... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Excellent customer service from start to finish! My Baobab reed diffuser refill arrived slightly later than expected due to the bank holiday, so I contacted Zoe to chase it up. She responded really qu... Näytä lisää

Yrityksen tiedot

  1. Huonekaluliike
  2. Olohuonekalusteiden myynti
  3. Sisustusliike
  4. Sisustussuunnittelija

Yrityksen kirjoittama

At My Home Rocks, we invite you to visit our Liverpool showroom, where you'll find an extensive collection of home interiors to explore in person. Since 2007, we've been proud to offer premium home décor and furnishings, catering to a wide range of styles and preferences. Our services go beyond just shopping—we provide a complete interior design service tailored to your needs. Whether you're looking for expert advice on transforming your home or need bespoke furniture and décor customized to your vision, our team is here to help. Feel free to drop by during our opening hours or book a personal appointment with our interior design experts to craft the perfect space for you. Visit Us: 79-81 Rimrose Rd, Liverpool, Bootle L20 4HN Showroom Opening Hours: Monday to Saturday: 9:30 AM – 6:00 PM Sunday & Bank Holidays: 10:00 AM – 5:00 PM Shop online: www.myhomerocksltd.co.uk


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

69 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 28 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(69)

34 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Exceptional company, fabulous products and great staff.

Stunning shop with fabulous unique products, great quality and choice. The staff are extremely friendly and welcoming , providing exceptional customer service ,great product knowledge and nothing is too much trouble. Very relaxed environment to shop, I highly recommend.

31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thanks so much Diane for our lovely review

Saanut 5/5 tähteä

All of the home items are stunning and…

All of the home items are stunning and love the diffusers which were bought as a gift for my home they are stunning and the fragrances are powerful and long lasting x

30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thanks Aimee, Lovely new scents for your home!

Saanut 5/5 tähteä

Love the shop all friendly and helpful…

Love the shop all friendly and helpful with anything nothing is to much trouble for staff shop floor down to delivery men .amazing shop well worth a visit
Excellent shop from start to finish

17. tammikuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thanks Margaret, hopefully we will see you soon

Saanut 5/5 tähteä

Leather Tray and Boxes

Recently bought a leather tray and set of leather boxes. Love them and were sent really quickly.
Great quality , colour amazing to match my living room and service always fantastic.

29. maaliskuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

What lovely comments, so glad you love our unique pieces

Saanut 5/5 tähteä

MHR your the best

We’re do I start my home rocks 🤔 jaw dropping from the moment you walk in it’s stunning ….classy ….and QUALITY is unreal 👌staff amazing so helpful and the owner is passionate and you feel it inside this stunning shop , I wouldn’t buy furniture anywhere else as this place is number 1 for everything……. You might pay a bit more but go elsewhere and you will pay twice , Iv got several items from MHR it’s just the best I recommend it to everyone

7. maaliskuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Wow an unreal review from you Julie what a delight to read - See you soon we hope

Saanut 5/5 tähteä

Brought the beautiful vogue mirror for…

Brought the beautiful vogue mirror for my first ever house and I am so excited to get it fitted! Was loads of beautiful things in store can’t wait to visit again, staff was super friendly instore and warehouse xxxx

10. kesäkuuta 2025
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

We LOVE the Vogue items too - What a delightful choice, thanks for the review Olivia

Saanut 5/5 tähteä

Most unreal stuff

Got all my bedroom interior stuff from here - they do the most unreal decor, throws, cushions etc. and the quality is gorgeous too.

15. tammikuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Appreciate the review Ruby, please send pictures of your bedroom so we can see the final look

Saanut 5/5 tähteä

I love My Home Rocks

I love My Home Rocks. The furniture from here is amazing. The girls are always really helpful. I love the Reed diffusers they last for ages.

14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thank you Sabrina, we have let the staff know of your gorgeous comments

Saanut 1/5 tähteä

RUBBISH. DO NOT BUY

RUBBISH. DO NOT PURCHASE ANYTHING FROM THEM. I WISH I READ THE REVIEWS BEFOREHAND.

Ordered a set of 6 chairs for £1194 and they arrived with a massive red tag saying it was reduced for £750. They denied it. It’s been completely mis sold. Unfortunately had to escalate it to consumer rights.

In response:

After opening all the chairs 2 chairs came a different colour, despite ordering from the exact same listing with the same product code. I had to escalate it through consumer rights to be able to ask for them to pay for the return which still has not been done.
Obviously they deny all of this.

13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Dear Mrs Ahmed, We repeat the same email that we responded to you with: The chairs you purchased were ordered through our website at the advertised price of £199.00 each – a total of £1,194.00 as x6 chairs where purchased; which to confirm was the price clearly displayed and agreed to at the time of purchase, which you ticked and agree to before checkout stages.

At no point on our website or during the checkout process was the set advertised at £750 for x6 chairs, and therefore there has been no misleading pricing or misrepresentation at the point of sale.

With regard to the tag you have referenced, we are unable to verify the origin or context of this label, and without image evidence to support this we cannot confirm this was from us. Pricing tags can sometimes relate to historical showroom promotions, internal stock labelling, or previous promotional material and do not form part of the contractual price for items purchased online. Your purchase contract was formed based on the price displayed on our website at the time the order was placed and confirmed.

However, as your order was placed online, you are of course entitled to exercise your cancellation rights under the Consumer Contracts Regulations 2013. If you would like to return the chairs for a full refund, we would be happy to accept this in accordance with our returns policy.

To date you have not yet returned your chairs and are now outside of this window to do so. However from your latest email we have sent this to the team with regards to your new exchange request. Please await a reply via email.

Saanut 2/5 tähteä

Beware - maybe good prices but very poor customer service

Wish I had read these other reviews before placing my order!
Paid £100 each for two diffuser fragrance refills PLUS £7.99 delivery cost. Arrived today with both plastic bottles damaged as they were sent in a thin plastic mailing bag with ne loose piece of cardboard.
Sent pictures to company who said that was how they received them from the supplier (really??) and I can return at MY cost and no refund of my initial £7.99. The perfume is probably still OK but their attitude stinks. Will definitely not use again

Further to your reply I call big indentations in the bottom of both bottles damage. Yes they were intact but not in anything like original condition - no one would choose a bottle in that condition in store.

23. helmikuuta 2026
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

As per the email we sent to you Barbara. The diffuser refill bottles where in tact, with no damages as per your email, therefore the comment above is false. The items arrived to you with no leaks and in proper order. The delivery cost is standard for a standard delivery purchase which takes 3-5 working days, however we actually upgraded your delivery service to a next working day service. However, regardless on delivery or delivery times or packaging, the item arrived in tact with no faults or damages. Therefore as per the refund or exchange policy on our website you are entitled to a refund should the item be returned in the original packaging and un-opened. Following our reply you did not respond, nor return the items therefore we presume you topped up your diffusers with the new liquid purchases and enjoyed the scent. :)

Saanut 5/5 tähteä

Furniture is amazing

Furniture is amazing . The staff go above and beyond. Highly recommend my furniture is beautiful stylish and classy

5. joulukuuta 2025
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thanks so much, we hope to see you at our showroom soon!

Saanut 1/5 tähteä

Worse costume service I have ever experienced

Just opened my itam and I must say it looks horrible the gold colour on it is really dark and ugly if that wasn't enough to itam is painted badly / damaged and it looks horrible.
If not enough that the itam is not right the customer service that I have received from Zoe was the worse I ever had!! She was talking over me not wanting to listen all together awful experiences on my first ( and definitely last )purches from this shop . If you want something nice with nice customer service and lovely goods go to Rowen Homes where the customer service is helpful and nice to people.

20. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ordered a vase it came two days later…

Ordered a vase it came two days later the packaging box was robust and in perfect shape the vase inside was damaged with the neck smashed, emailed them over two days before I got a cheeky reply from ZOE, she said just put the lid on it and no one will know, she said they would refund me 50% of the cost, I agreed then received an email with no details about the refund amount and a rider not saying NOT REFUNDABLE AND NOT REFUNDABLE,emailed this ZOE to ask how much has she refunded..no answer again..I believe the item was broken prior to shipping it....stay clear of them

19. marraskuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Ornament

I ordered an ornament from them days ago I have been emailing them to try and cancel this order but no one has got back to me. I think I have been scammed.

25. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Scam company

I ordered a set of boxes, paid next day delivery and only one box came. I immediately emailed and Got a response basically calling me a liar! I was astounded… it’s a SET one is no good to anyone I had no reason to lie, no resolution offered and they would not respond to PayPal so has taken me weeks to get my money back.
Scam company do not buy.

30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

DO NOT BUY FROM HERE - SCAM!!

If I could give 0 stars I would. My home rocks is a SCAM!! DO NOT BUY FROM THIS COMPANY. I am now having to go back and forth with trading standards and citizens advice because my home rocks believe they are above UK law. The sold me a dining table which had incorrect information online regarding the height, upon receiving the item I noticed not one chair would fit with this table based on their online measurements so I asked for a return. After being told day after day “someone will get back to you tomorrow” a women came to the phone who called herself “the boss” and told me she doesn’t care, she doesn’t have time for this and she’s not refunding me. This so called boss said they don’t have to lose the money for it. The way she spoke to me was disgusting so I asked on the phone call if all calls are recorded and she said yes, but now since I’ve requested a data subject access request,I’ve been told these particular calls were never recorded!

25. kesäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My Home Rocks is an absolute gem

My Home Rocks is an absolute gem! Their range of home décor and furniture is stylish, high-quality, and truly unique. The website is easy to navigate, and the customer service team is incredibly helpful and responsive. My order arrived quickly and was beautifully packaged, exceeding my expectations. If you're looking to elevate your home with stunning pieces, I highly recommend My Home Rocks!

8. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thanks so much, we hope to see you e-shopping soon!

Saanut 5/5 tähteä

Top quality furniture and really helpful in choosing suitable furniture items

Came into the shop to get a first-hand look at the different furniture available. The Alessandro Luca collection fitted what I wanted for our living room perfectly and the team at My Home Rocks were really helpful in the chosen furniture I went with.

Will definitely be returning when we're ready to furnish another space!

18. helmikuuta 2025
Oma-aloitteinen arvostelu
Myhomerocksltd-logo

Vastaus yritykseltä Myhomerocksltd

Thanks so much, we hope to see you onlien or in store soon! Thanks for the furniture feedback, our in house designed items are a dream!

Saanut 1/5 tähteä

Absolutely appalling company!! AVOID

Absolutely appalling company.
This company have zero customer service and zero experience in retail by the looks of it! Ordered goods that were faulty. They are trying to say they are not! When disagrees to refund at their expense I said I would charge back on my card as per sale of goods act 2015.. they have no clue! Said it was a threat all they had to do was honour by their own returns policy! Wasted days back and fourth arguing with a shop assistant who I find isn’t even they owner!!!

20. helmikuuta 2025
Oma-aloitteinen arvostelu

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