Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I absolutely love MyFirstWig. I’ve been a loyal customer for about 10 years, and the quality has always been exceptional. Consistently beautiful, reliable, and worth every dime. The human hai... Näytä lisää

Saanut 1/5 tähteä

I decided to leave a review / share my experience with Myfirstwig because I’m still shocked this has happened. I received my wig and after 10 DAYS the wig is in this state. It looks hideous and like a... Näytä lisää

Saanut 5/5 tähteä

I have been purchasing units from My first wig for years. Whenever,I reached out to them with an issue or concern about any unit I have order, their response is always to satisfy my issue or concern... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I have tried many many wig Companies… Myfirstwig company is the only company I will order from now Never had a problem with any of their wigs very little shedding, which is natural. You get exact... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kauneus- ja terveysmyymälä
  2. Peruukkiliike

Yrityksen kirjoittama

"My First Wig" was created as a way to introduce first time wig wearers to high quality lace wigs. The difference between us and other wig companies is that we also provide detailed wig tutorials for every wig we offer. We understand how confusing and overwhelming it can be for women who have never worn wigs before; we cut out all the confusion and provide detailed instructions on application, styling and maintenance. We also have consultants available to answer our customer’s questions within a reasonable time frame. |#lacefrontwig #lacewig #gluelesswig #wigforbeginner


Yhteystiedot

3,1

Keskitasoinen

TrustScore 3/5 tähteä

861 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 95 %: iin saamistaan huonoista arvosteluista

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Blond wig

I’ve been tempted to buy a blond wig because I think it looks just fabulous oh Rihanna, and I found the perfect colour on your website. The hair is very soft and natural looking and I’ve gotten many compliments after wearing it for the first time yesterday!
The wig also holds curls very well!

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Melissa,

Thank you for sharing your wonderful experience with the blond wig from Myfirstwig! We're thrilled to hear that you found the perfect color and that the wig is soft, natural, and holds curls well. We hope you continue to receive many compliments while wearing it.
Thank you for choosing Myfirstwig. We truly appreciate your support and look forward to serving you again. If you need any further assistance or have any questions, feel free to reach out to us anytime!

Warm regards,
Myfirstwig Customer Service Team

Saanut 1/5 tähteä

I am having a terrible experience

I am having a terrible experience. No way to get anyone to respond to email and this phone number rings and someone hangs up. +1 718-962-0283 I am checking on Order #502265428, May 25, 2024. No tacking number, shipping information, nothing. Please respond.

25. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Jay,

We apologize for the inconvenience you have faced regarding your order.

We checked your order details and found that due to you want to change the hair length, we sent multiple emails for confirmation, but some were not delivered because of an error with your email address. After looking into it, we realized there was a difference in email addresses: "sutant1" in the emails you sent and "sultant1" for your order, which may have caused the issue.

And we're sorry for possibly missing your calls due to our weekend break and time zone differences. Our team is now contacting you through the correct email to resolve any issues and confirm your order.

Rest assured, we take customer concerns seriously and are committed to resolving them promptly.
Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns effectively.

Warm regards!
Myfirstwig Customer Service Team

Saanut 5/5 tähteä

Myfirstwig has realistic wigs with…

Myfirstwig has realistic wigs with wonderful curls. Top-notch quality and affordability. Love the option for lovely blonde wigs with a small cap—so convenient.

2. toukokuuta 2024
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Luna,

We're delighted to hear that you're enjoying the realistic wigs with wonderful curls from Myfirstwig. We take pride in providing top-notch quality and affordability. To ensure that more customers can get high-quality and comfortable wigs, we provide customization services, such as cap size, hairstyle, and hair color etc.
Thank you for your kind words! We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

The Red head unit came on time

The unit came on time, packaged nicely, and included several gifts.

16. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Wanda,

Thank you for sharing your experience! We're thrilled to hear that the wig arrived on time.Your satisfaction is our priority! We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
If you have any further feedback or need assistance, feel free to reach out to us.

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

Have bought from MYFIRSTWIG many times

Have bought from MYFIRSTWIG many times. Top-notch hair quality and perfect blend with swiss lace on my skin. The brown highlighted wig is very eye-catching.

1. toukokuuta 2024
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Martha,

We're delighted to hear that you're pleased with the hair quality and the perfect blend with Swiss lace from Myfirstwig. Your loyalty and support mean a lot to us, and we look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
Thank you for your kind words!

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

My First Wig is my go to for all my…

My First Wig is my go to for all my wigs! I love the quality of the hair and the 13x6 parting space. The lace is lace is top tier quality as well as the hair. My First Wig does not disappoint!

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear valued customer,

Thank you for your amazing feedback! We're delighted to hear that Myfirstwig meets your expectations with its exceptional hair quality. We appreciate your support and loyalty! We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future. Thank you for your kind words!

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

The wig was exactly as I expected and…

The wig was exactly as I expected and MyFirstWig had a great customer service.

18. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Okonkwo,

Thank you for your wonderful feedback! We are delighted to hear that the wig met your expectations and that you had a great experience with our customer service. Your satisfaction is our priority, and we appreciate your support! Thank you for choosing MyFirstWig. We look forward to serving you again in the future!

Warm regards,
Myfirstwig Customer Service Team

Saanut 4/5 tähteä

My First Wig have a unique texture (…

My First Wig have a unique texture ( yaki straight ) which most resembles black folks natural hair texture . Also Their lace is very thin & matches my scalp perfectly, which makes It looks like my own hair, and that’s exactly what I love.

23. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Lisa,

Thank you for sharing your feedback! We are thrilled to hear that you appreciate the unique yaki straight texture of our wigs, which resembles natural black hair. It's wonderful to know that the thin lace matched your scalp perfectly, giving a natural look like your own hair. Your satisfaction is our priority!

We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future. Thank you for your kind words!

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

I love myfirstwig

I love myfirstwig, the customer service is top notch. The wigs lay flat and knots are bleached. I recently needed a wig faster then I thought so I messaged them and they rushed it to me with no extra cost.

23. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear,

Thank you for your kind words! We're delighted to hear that you love our wigs and appreciate our customer service. We always strive to provide top-notch service and ensure our wigs meet your expectations. We're glad we could assist you promptly when you needed your wig faster. Your satisfaction is our priority!
We look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future.
Thanks again!

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

Really helpful customer service

They're really helpful and make sure you get the right wig you're asking for. Their customer service is amazing and I've ordered from them multiple times and the quality of the wigs are always great. I like them a lot and will continue to order from them.

8. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Ashanti,

Absolutely! We're delighted to hear about your positive experiences. Ensuring that you receive the right product is our top priority, and we're thrilled that you've been satisfied with the wigs and the service you've received. Your loyalty and support mean a lot to us, and we look forward to continuing to provide you with high-quality wigs and exceptional customer service in the future. Thank you for your kind words!

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

My wig is exceptional, is yours?

My wig is exceptional. I wear it and no one knows it is a wig. It is so real looking and it takes less than a minute to put on.

21. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Lacey,

Thank you for sharing your experience with us! We're thrilled to hear that your wig is exceptional, real-looking, and easy to wear. Your satisfaction means the world to us!
If you have any further feedback or need assistance in the future, please feel free to reach out to us at service@myfirstwig.com.

Thank you for choosing MyFirstWig. We value your support and look forward to serving you again.

Warm regards,
Myfirstwig Customer Service Team

Saanut 5/5 tähteä

This was the first time I purchased…

This was the first time I purchased what I consider to be a premium Wig. I am blown away with the quality Of the unit and the speed in which I received my order. I did not have a lot to spend therefore, I did not order any of the extras offered such as the deep parting or bleaching, but I was able to make it work. I can’t wait until I have enough money to buy another one. I have a pretty small head and I purchased the 21.5 circumference and it is perfect. I love everything about it!!!! I wish that I could attach a picture 🤩

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Christine,

Thank you for sharing your positive experience with us! We're thrilled to hear that you found our premium wig to be of exceptional quality and were impressed with the speed of delivery. It's wonderful to know that the wig fits your small head perfectly and that you are satisfied with your purchase. Your satisfaction is our top priority, and we look forward to welcoming you back for your next purchase.

Warm regards,
MyFirstWig Customer Service Team

Saanut 5/5 tähteä

Just the experience of it all

Just the experience of it all. From to purchase to receiving my unit.

24. helmikuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Tremeshia,

Thank you for sharing your experience with us! We're delighted to hear that you had a positive journey from purchase to receiving your unit. Your satisfaction is our ultimate goal, and we are here to assist you every step of the way.
Thank you for choosing MyFirstWig. We look forward to serving you again in the future!

Warm regards,
Myfirstwig Customer Service Team

Saanut 5/5 tähteä

This wig looks so natural and fits my…

This wig looks so natural and fits my head perfectly. I have ordered 2 wigs. People think it's my real hair

13. maaliskuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Latasha,

Thank you for sharing your positive experience with us! We're thrilled to hear that the wig looks natural, fits perfectly, and gives the impression of being your real hair. Your satisfaction means a lot to us, and we are glad you have ordered two wigs. If you have any further questions or need assistance, feel free to reach out to us.
Thank you for choosing MyFirstWig. We look forward to serving you again in the future!

Warm regards,
Myfirstwig Customer Service Team

Saanut 5/5 tähteä

Worth every penny

Great experience unit on time,fast delivery. Unit is just what I was looking for so natural looking like I just stepped out of the Dominican salon

8. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Nyre,

Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great experience with the unit, and that it arrived on time with fast delivery. It's wonderful to know that the unit is exactly what you were looking for and gives a natural look. If you have any further questions or need assistance, feel free to reach out to us.
Thank you for choosing MyFirstWig. We look forward to serving you again in the future!

Warm regards,
Myfirstwig Customer Service Team

Saanut 5/5 tähteä

What are fantastic where very soft and…

What are fantastic where very soft and good quality and was my first time to buy from them

9. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Janet,

Thank you for sharing your first-time experience from Myfirstwig! We're glad to hear that your purchase was fantastic and of good quality. If you have any further questions or need assistance, feel free to reach out to us.
Thank you again for choosing MyFirstWig. We look forward to serving you again in the future!

Warm regards,
Myfirstwig Customer Service Team

Saanut 5/5 tähteä

Quality hair

I have purchased many wigs over the course of the years and realize that quality is very important to me. I came across my first wigs this past year, and I’m very happy with the quality and variety of wigs that they have. I recently purchased one for my mother for Mother’s Day and installed it for her. She absolutely loves it! It’s light weight and easy to care for which is great for her.


I have also purchased a few wigs for myself from my first wigs and have been impressed with the durability and realistic look of the wigs. The customer service is also fantastic, they were very helpful in helping me choose the right wig for my needs.
Overall, I highly recommend Myfirstwigs to anyone looking for high-quality, affordable wigs. Their selection is great and the customer service is top-notch. I will definitely be a returning customer in the future!

20. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Dana,

Thank you so much for sharing your positive feedback about your experiences with MyFirstWig. We are delighted to hear that you have found our wigs to be of high quality and appreciate the variety we offer. It warms our hearts to hear that the wig you purchased for your mother was a hit - we strive to provide lightweight and easy-to-care-for options to ensure maximum comfort and convenience.

We are thrilled to learn that you have also been satisfied with the durability and realistic appearance of the wigs you bought for yourself. Our team works hard to create products that not only look great but also stand the test of time. Additionally, we are pleased that our customer service team was able to assist you effectively in selecting the perfect wigs tailored to your needs.

Your recommendation means a lot to us, and we are grateful for your kind words regarding our high-quality and affordable wigs. We take pride in our wide selection, aiming to cater to diverse preferences while maintaining excellence in customer service. We sincerely appreciate your loyalty and look forward to serving you again in the future.

If you ever need further assistance or have any questions, please feel free to reach out. We are here to ensure your continued satisfaction and provide you with the best possible wig shopping experience.

Warm Regards,
MyFirstWig Customer Service Team

Saanut 1/5 tähteä

SCAM SCAM SCAM SCAM

I WISH I COULD GIVE ZERO STARS. THIS WEBSITE IS A SCAM ! PLEASE PLEASE DO NOT GOVE YOUR MONEY TO THESE PEOPLE . I’VE BEEN TRYING TO GET IN CONTACT WITH SOMEONE FOR THE LONGEST NO ANSWER , I WAS GIVIEN A TICKET NUMBER AFTER I REQUESTED CANCELLATION AND THEY CLAIMED SOMEONE WOULD CONTACT ME WITHIN 24 HOURS . ITS PASSED THAT TIME AND NOTHING . THEY DONT EVEN GIVE YOU AN ESTIMATE OF WHEN YOU’LL GET YOUR PACKAGE OR GIVE AN OPTION TO EXPEDITE SHIPPING . THEY ONLY KNOW HOW TO RESPOND WHEN YOU WRITE BAD REVIEWS , WHICH I WILL DO EVERY CHANCE I GET ! AND ON EVERY SOCIAL MEDIA PLATFORM ! AS SOON AS MY PAYMENT POST ON MY STATEMENT I’M CALLING MY BANK AND DISPUTING THE CHARGES THIS IS FRAUD ! THE POSITIVE REVIEWS MUST BE GETTING PAID OR GIVEN FREE MERCH THATS THE ONLY THING I CAN THINK OF. SAVE YOURSELF THE HEADACHE IM DEALING WITH AND GO ELSEWHERE!

18. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Ya Ya,

We are deeply concerned to hear about your experience, and we sincerely apologize for any inconvenience you have encountered.

We have verified your order, which was placed on May 18th. And we also received your email today. We apologize for any inconvenience caused by our weekend break, which delayed the processing of your order and email.

Please rest assured that we have assigned a dedicated customer service to respond to you promptly and assist in resolving your issue. Once again, we apologize for any inconvenience and assure you that resolving this issue to your satisfaction is our top priority.

Please feel free to reach out to us at service@myfirstwig.com if you need any further assistance.

Thanks for your patience.
Warm regards,
Myfirstwig Customer Service Team

Saanut 1/5 tähteä

I left a review back in March as I had…

I left a review back in March as I had waited a considerable amount of time for my order. After posting the company was in touch and expedited the delivery. Within a week I received the wig. However, to my displeasure I have now been left with a customs bill???

Why is this? On top of that the wig I received is nothing like that of the image on their website. I went through a prolonged wait just to be disappointed.

Long story’s short I do not recommend this company at all. They are truly incompetent and have proven themselves a place to seriously avoid.

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Rebecca,

We sincerely apologize for the extended wait you experienced with your order. We are dedicated to providing a smooth and efficient service, and we regret that we did not meet your expectations in this regard. We appreciate your patience and understanding during this time.

Regarding the customs bill, customs duties and taxes are imposed by the customs authorities of the importing country and are beyond our control. However, we understand that this may have been an unexpected expense for you.

We are truly sorry to hear that the wig you received did not live up to the expectations set by the image on our website. We strive to ensure that the product images on our website accurately represent the items we deliver, and we are sorry that this was not the case in your experience.

We deeply regret that your experience with us has been less than satisfactory. Please be assured that we are committed to taking steps to rectify the issues you raised and to ensure that each customer is provided with a positive and seamless experience. We have already assigned a dedicated customer service representative to contact you via service@myfirstwig.co.uk to understand the specific details of your situation and to provide you with an appropriate resolution. We are grateful for your patience and kindness throughout the entire shopping process.

Warm regards,
MyFirstWig Customer Service Team

Saanut 4/5 tähteä

Satisfied customer

Overall very pleased with the units I purchased from My First Wig. I love the quality and density of the hair, just had a pre-cut wavy unit. Most people can’t tell it’s not my real hair. Everything is all prep for you especially if you’re not savvy with various techniques to install a wig. Easy installation for me. Delivery is fairly decent and customer service is very good when I contacted them. Highly recommend My First Wig!!

15. toukokuuta 2024
Oma-aloitteinen arvostelu
My First Wig-logo

Vastaus yritykseltä My First Wig

Dear Carly,

Thank you very much for sharing your positive experience with us! We are thrilled to hear that you are pleased with the units you purchased from My First Wig. It's fantastic to know that you appreciate the quality and density of the hair, and that the pre-cut wavy wig is working well for you. We're delighted that the installation process was easy, catering to wig aficionados and beginners alike. Additionally, we're glad to hear that the delivery met your expectations, and that you found our customer service to be accommodating. Your high recommendation means a lot to us, and we are committed to continuously providing top-notch products and service.

Thank you for your kind words, and we look forward to welcoming you back as a returning customer.
If you have any further feedback or need assistance in the future, please don't hesitate to reach out at service@myfirstwig.com.

Warm regards,
MyFirstWig Customer Service Team

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