myfin.bg Arvostelua 

Am expecting for 3 incoming transfer if total 5700€.it dont appear in my balance.
The sender confirm with officiel document to me that its done and transfers are accepted by myfin.
Is it a scam?

Bloque les comptes sans raison et ne répondent pas aux mails

This is a very bad bank with terrible customer service. My account has a technical issue and I cannot log in. The general support is useless and told me to contact the AML department via email. I sent the email, but they are extremely slow to respond. The communication is non-existent. I do not recommend this app if you want reliable service and quick support!

MyFin blocked my account after requesting Source of Funds information, even though I had money in it.
I provided all the requested documents on 27 April 2026, but I have not received any response since then.
The lack of communication is very concerning, especially when access to my funds is restricted.
I would not recommend this service due to poor customer support and lack of transparency.

O suporte ao cliente é horrível, levam três meses para resolver problemas simples, bloqueiam conta sem aviso prévio, na hora de fornecer solução de reembolso dão muitas voltas mesmo fornecendo toda documentação
Estou desde 12 de fevereiro de 2026 que não dão solução ao bloqueio nem reembolsam meus fundos.

My account is disabled and my €1,100 is frozen. They completely ignore all my emails, and I am extremely concerned about my funds. This is unprofessional and unacceptable. I will continue to warn people about this bank on every platform until this is resolved. Stay away from Myfin!

Dear MyFin Support Team,

I hope you are doing well.

My name is Valentin Penev, and I am writing regarding my MyFin account that has recently been closed.

Account details:
Name: Valentin Penev
IBAN: BG92MYFN401210E2232211
Phone: +359 879112022

I would like to inform you that there is still a remaining balance of 4439€ in the account.
Since the account has been closed, I kindly ask you to clarify how I can withdraw or receive the remaining funds.

Please let me know the procedure to recover my balance as soon as possible.

Thank you for your assistance, and I look forward to your reply

Kind regards,
Valentin Penev

It's been a month since they blocked my account, I still have an SMS from them to check they wrote back that I have 48 hours to withdraw money, but I can't log in, it says the username or password is incorrect

Terrible support. To log in you have to try multiple time and works only from time to time until it completely stopped. Transfers sometimes work sometimes don't, same as everything else within the app. Subscription is very expensive for the type of services and customer support it offers. Would give it a - 5 if there was an option for that.

scammers block account without give reason

J'ai utilisé MyFin.bg depuis presque 2 ans impeccable sans aucun problème j'admire cette banque mais quand je vois les réactions des autres utilisateurs sur trustpilote je me pose des questions ❓️ j'ai peur d'avoir le même soucis que ceux qui ce plaignent

​Title: Account blocked and Support is ignoring me
Text:
​"I have been unable to access my account for [13 days] days due to an 'unauthorized device' error. I have contacted support and the AML department multiple times via phone and email, providing all necessary documents, but I am being completely ignored. My funds are stuck and I have received no clear explanation. This is unacceptable service for a financial institution."

Initially I had a spectacular experience with Myfin, but it happens on December 30, 2025 I was notified by the responsible department in order to justify the origin of my funds. And due to their decision, I temporarily lost access to the account that had a total of €2,580.00.

Given the need to justify the origin of my funds, I sent all the necessary documents for this purpose. But it turns out that later I wrote to the general support and they asked me to send the proofs again and that by the way I did them with zeal and dedication, but it turns out that until today, January 27, 2026, I have not had an answer from them (Myfin). I asked them to simply refund the amounts because I needed to pay for some urgent services and still they didn't give me any answer.

Unfortunately, my experience with the MyFin application has become extremely frustrating and unacceptable.

❌ Major Verification Issue
The verification page does not work at all. No matter which option or country I select, the process fails, making it impossible to verify my account.

❌ Account Blocked for Weeks
Because of this technical issue, I have been unable to use my account for more than two weeks, which is completely unacceptable for a financial service app.

❌ No Customer Support Response
I have sent multiple emails and support requests, but received no response at all.
This level of support is extremely poor and unprofessional, especially for an app that handles users’ money.

❌ Lack of Communication & Transparency
There is no clear explanation, no alternative verification method, and no communication from the MyFin team.
Users are left stuck without access to their funds or services.

⚠️ Very Disappointing Experience
For a financial application, reliability and support are critical. Unfortunately, MyFin fails seriously in both areas.

👉 MyFin needs urgent improvements in:

Fixing the verification system

Providing responsive customer support

Respecting long-term users and their trust

Until these issues are resolved, I cannot recommend this app to others.

This the biggest scam i see in my life they stolled my money blocked my account without a reason

This the biggest scam i see in my life they stolled my money blocked my account without a reason

A compra efectuada no estrangeiro de 391.40 BGN com seu cartao ************ as 2025-09-05 13:48:42 foi declinada. O saldo foi descontado no cartão, toda via de comunicação sem sucesso, agradeceria imenso que resolvessem o meu problema.

Myfin decided to shut down my account for no reason saying I need to provide my source or income even tho I never surpass 6k euro a month which is not a big amount of money but yet they decided to do and keep me out and whenever I try to call them asking the reason and explanation they say we will investigate and u should wait while my money Is stuck inside absolute robbery 😡😡😡😡😡😡😡

Despite my repeated requests, Those bastards refuse to issue my bank statement for tax reporting and personal use.

They essentially stole my money. I had $187 in my account, and suddenly I couldn’t log in. I tried resetting my password, but it was reset, and I still couldn’t log in. Despite sending several emails to their support, which they never responded to, it seems my account was blocked without any prior notification. This is the kind of service you can expect from E-Bank.