Myfamio Arvostelua 222

TrustScore 2/5 tähteä

2,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

3 Find. Famio. Live USA Estaba es una página web de Joinnus y ellos entran haciendo fishing y sin mi consentimiento ni sabiendo de que se trataba, rellene mi información pensando que era Joinnus. I... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I began the 3 day trial, quickly realized it didn't fit my needs and uninstalled the app before realizing my error. My bank informed me 3 days later of possible fraud due to charges on my account, so... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Hesabımda bu uygulama tarfından yapılan düzenli kesintiler fark ettim bu uygulamaya ne zaman premium üye olduğumu bile bilmiyorum 2026 ocak 15 den beri her ayın 15 inde 1199 tl çekilmiş şimdiye kadar... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Buonasera, Ho scaricato a novembre l’ app pagato 2,99 e subito dopo richiesto l’annullamento dell’ abbonamento. Esattamente il 24 novembre. Sulla app risulta annullato e vi è scritto che non avrei... Näytä lisää

Yritys on vastannut


Yhteystiedot

2,2

Välttävä

TrustScore 2/5 tähteä

222 arvostelua

5 tähteä
4 tähteä
3 tähteä
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1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 24 tunnin sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

I won’t give you even 1 star you vile…

I won’t give you even 1 star you vile scammers refund my money you should be in jail.
stealing from people not good

7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Zouhaier.
We're really sorry to hear you're feeling this way. We take these concerns seriously and assure you that our goal is to resolve any issues as quickly as possible. If you could, please contact our support team directly at support@myfamio.com with "Famio.Review" in the subject line, we'll look into the situation and work on resolving it.

Saanut 1/5 tähteä

They are scammers

They are scammers, I just paid £2.39 for one time use and they saved my card and started charging me per month. I have been paying 23.69 from last 3,4 months.

7. huhtikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Laraib.
We’re truly sorry to hear about your experience and understand your frustration. We take your concerns seriously. Please note that we always warn users about the automatic renewal of the subscription on the purchase screen before payment and in the check. You can cancel your subscription at any time in your account to avoid any charges. Please contact us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you as soon as possible.

Saanut 1/5 tähteä

Il link nn si è mai aperto nonostante…

Il link nn si è mai aperto nonostante abbia pagato già

6. huhtikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Ciao Pia.
Ci dispiace molto che tu stia riscontrando problemi nell'accedere al contenuto. Dopo ogni acquisto, inviamo una ricevuta e un'e-mail di benvenuto con le istruzioni per accedere al tuo account. Controlla la cartella spam o promozioni, perché a volte le e-mail potrebbero finire lì. Se ancora non lo vedi, contatta il nostro team di supporto all'indirizzo support@myfamio.com con "Famio.Review" nell'oggetto e ti assicureremo di ricevere i tuoi dati di accesso il prima possibile. Grazie per la pazienza.

Saanut 1/5 tähteä

These people are scammers

These people are scammers. They lure you into a low cost intro and run TWO parallel systems so if you cancel they still get you on the other parallel systems! So I cancelled and THE SAME DAY they charged me for ANOTHER MONTH! Then said I had to cancel the parallel systems using a really complicated route! But the worst thing -the product does not work!

1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Allison.
We're sorry to hear that you’ve had such a frustrating experience. Please know that we take these concerns very seriously. We make it clear during the checkout process that subscriptions are set to auto-renew, and we always provide the necessary steps for users to manage their subscriptions.
We see that our team has been in touch with you and resolved the issue. If there’s anything further we can assist you with, please don’t hesitate to reach out.

Saanut 1/5 tähteä

False advertisement

False advertisement, then when you try to get rid of them they continue to charge you AFTER calling customer service to delete payments before it even happens. To this day I am having to report fraud because they continue to charge me every 2 weeks for a service I NEVER used & canceled thru the app AND customer service. FRAUD FRAUD FRAUD. How desperate for business can you be on FALSE TERMS.

10. helmikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Tami.
We’re really sorry to hear about your experience, and we understand your frustration. Please know that we never charge users without their consent. If a subscription is canceled, no further charges should occur. You can always manage and cancel your subscription directly from your account: Account > Settings > Manage Subscription.
If you’re still experiencing any issues, please reach out to us at support@myfamio.com with "Famio.Review" in the subject line, and our team will look into this for you.
We're committed to resolving this as quickly as possible and ensuring you have a positive experience with us.

Saanut 1/5 tähteä

If I could give a review of 0.00001 I…

If I could give a review of 0.00001 I would. I don't even remember signing up for the service but i did cancel and they are still trying to get money from my account. I have them blocked so each of the 3 different payment amounts they try to get on an weekly basis is being declined. This has been going on for at least a month so far. Please don't even look at their page if you can help it.

30. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Taz.
We’re sorry to hear about your experience. Please note that we never charge users without confirmation. It sounds like the subscription may not have been cancelled. To resolve this, please contact us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you with the cancellation and any other requests.
We look forward to hearing from you!

Saanut 1/5 tähteä

ALWAYS HEAD TO REVIEWS FIRST!!

After reading all the dreadful reviews. I decided NOT to subscribe.
Cancel the subscription via your bank if Famio is still taking money out of your account.

29. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Michele!
We're sorry to hear about your concerns. We strive to provide accurate information and valuable features. If you ever decide to give Famio a try, we offer a free trial so you can explore the features before committing. To cancel your subscription, log into your Famio account and navigate to the subscription management section. If you have any other questions, feel free to reach out to us at support@myfamio.com. We're here to assist you!

Saanut 1/5 tähteä

Scam

Scam, everytime I try to log in to delete acount it says “oops something wrong contact support”
When I do I get no response, meanwhile they keep taking money out my bank

27. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Leigh.
We’re really sorry to hear about the trouble you’ve been experiencing, and we completely understand your frustration. We’ve reached out to you requesting additional information in order to assist you, and we’re currently waiting for your reply.
We want to resolve this issue as quickly as possible. Please check your email, including the spam or promotions folder, and get back to us so we can help you with your account and any concerns about billing. Thank you for your patience, and we look forward to resolving this for you.

Saanut 1/5 tähteä

Non solo non funzione secondo le…

Non solo non funzione secondo le aspettative, ma continuano a tentare addebiti di somme che non ho mai autorizzato.
Tanto da indurmi a denunciare il caso alle Autorità competenti.

7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Ciao Aldo.
Ci dispiace sentire della tua esperienza. In Famio, ci impegniamo a fornire informazioni accurate e funzionalità utili. Ti informiamo gentilmente che le sottoscrizioni si rinnovano automaticamente per garantire un servizio continuo e che informiamo sempre gli utenti prima del rinnovo, direttamente sulla schermata d’acquisto prima del pagamento. Se hai delle preoccupazioni o domande, ti invitiamo a contattarci all’indirizzo support@myfamio.com con "Famio.Review" nell’oggetto, e saremo felici di assisterti.

Saanut 1/5 tähteä

Total scam and fraud.

Total scam. Does not work. And difficult to cancel “ subscription “. They take your money and give nothing. Total fraud.

Now they write trying to reach out.
Their service did not work. They took my money and attempted to take more. Why would I engage with them. Total fraud

22. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Chris.
We're really sorry to hear about your frustration, and we genuinely want to help resolve this. Our subscriptions are designed to ensure continuous service, and we always provide clear instructions regarding cancellation. You can easily cancel by logging into your account, going to Account > Settings > Manage Subscription.
We want to make sure you're fully satisfied, so please reach out to us directly at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you with any of your concerns.
We look forward to hearing from you.

Saanut 1/5 tähteä

Myfamio if you are really sorry, stop taking my money for nothing!

This company has taken subscription money for three months from my account after misleading instructions lead me to sign up for a three day trial for £2.36, which immediately became £27+ . After finding the 'service' useless I tried to cancel my account and found it virtually impossible. I'm not a computer expert, nor am I a complete numpty, but after removing the app from my phone as a last resort, they are continuing to charge me and offer no help but 'go to your account, settings etc..or sending an email link which says much the same and no help. I can only conclude these are scam tactics . Next step my bank and Trading Standards authority I guess.

11. tammikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Peter.
We are sorry to hear about your experience. Please note that our subscriptions are set to auto-renew to ensure uninterrupted service. We always warn about this on the purchase screen before payment and in the check you receive after the purchase is completed. The full price and the date of the renewal are available before the purchase. Deleting Famio alone won’t cancel your subscription. To cancel, you need to manage it directly in your account settings. We've already reached out to you, requiring additional information in order to assist you with your concerns, and we are looking forward to hearing from you. Rest assured, we’re committed to resolving this and will do everything we can to help.

Saanut 4/5 tähteä

Adesso risposta positiva

A seguito della Mia ho ricevuto il giorno successivo il rimborso direttamente sul conto, quindi devo dare atto anche quando sia compiuta una azione in senso positivo come una restituzione di denaro. Grazie.
Quello che non mi è ancora del tutto chiaro quale tipo di servizio avrei usufruito di cosa si tratta? Se riuscite a fugare questa mia lacuna ve ne sarei grato. Magari per avere un'altra recenzione positiva.
Fabrizio Romiti

21. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Ciao Fabrizio!
Grazie mille per le tue gentili parole! Siamo lieti di sapere che il rimborso è stato elaborato tempestivamente e apprezziamo davvero la tua disponibilità a riconoscere l'esperienza positiva.
Per quanto riguarda la tua domanda, il servizio per cui ti sei iscritto è Famio, un'app di sicurezza e tracciamento della posizione della famiglia progettata per aiutarti a tenere traccia dei tuoi cari. Se hai bisogno di ulteriori chiarimenti o assistenza con il tuo account, non esitare a contattarci all'indirizzo support@myfamio.com. Grazie ancora per il tuo feedback!

Saanut 1/5 tähteä

I have been charged ,for the past 3…

I have been charged ,for the past 3 months, $40.78 per month for a service that I never subscribed for. I do not have the app nor an account to cancel the darn thing. I informed my credit card company and requested the charges be reversed as i have been victim of fraude. Also contacted the the office of consumer protection on my city (Vancouver) so hopefully you are no longer allowed to operate in the city and the country

3. helmikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Pablo.
We are sorry for any confusion. We never charge users without their consent, as there are multiple confirmation steps throughout the subscription process. Our subscriptions are set to auto-renew to ensure uninterrupted service. Please note that deleting Famio doesn’t cancel the subscription.
Please reach out to our support team at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you with any of your concerns.
We look forward to hearing from you.

Saanut 1/5 tähteä

Fraud software

This app is completely misleading. Its functions are completely inconsistent with the online descriptions. The subscription fee is automatically deducted without any notification. The subscription fee is directly charged. I strongly demand a full refund.

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Angfai.
We are sorry to hear about your experience. Please note that our subscriptions are set to auto-renew to ensure uninterrupted service. We always warn about this on the purchase screen before payment and in the check you receive after the purchase is completed. You can cancel your subscription anytime in your account: Account > Settings > Manage subscription. Rest assured, our team is actively reviewing your case, and we will work to resolve it as quickly as possible.

Saanut 1/5 tähteä

It's about my funds

I have given famio one star, these people, company or whatever don't deserve a star, they are scammers,but I am prepared documents wise to take action. Famio, to whom it may concern, it's a matter of hours before legal action will occur because the way you scam me and several other's. It's time for repercussions. You guys are scammers,bottom line. !!

12. helmikuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Carl.
We’re truly sorry to hear that you're feeling this way. Famio is a 100% secure app, and we are always here to help resolve any issues. We’ve previously reached out to address the issue and are currently in contact with you.
If you have any questions, please don't hesitate to reach out to us at support@myfamio.com.
Thank you for your patience.

Saanut 1/5 tähteä

THIS IS THE BIGGEST SCAM EVER.

THIS IS THE BIGGEST SCAM EVER.

Don’t ever signed up to this app. In order to cancel the app, you need to send them an email. It has been months that I have been trying to cancel and they just dont reply. Such a headache, please dont do that to yourself.

EDIT: I have sent several emails, also with the Review on subtitle, they just never reply. TERRIBLE, DONT EVER USE THIS APP. I am taking legal actions as those people are real scammers

12. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Najylla.
We're sorry to hear you're having trouble cancelling your subscription.
We strive to make the process as smooth as possible for our users, and we apologize that your experience has been anything but that.

To cancel your subscription, please log into your account and follow the cancellation steps: Account > Settings > Manage subscription. Additionaly, we send a link with instructions.

Please make sure to contact us at the correct email support@myfamio.com, and include "Famio.Review" in the subject line.
We look forward to hearing from you.

Saanut 1/5 tähteä

FRAUDULENT COMPANY

I wanted an app to urgently track a missing family member. I entered their number and Famio said they have the location of the number but I have to pay £2.36. I made payment but never got the location and they wanted me to download the app. I refused to download the app expecting to send an email address where they can send the location of the number.

Not only did I not get the service I paid for, my account was further charged £23.69. I have reported the two charges as fraudulent because that is what this company is FRAUD.

6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello.
We're really sorry to hear about your frustrating experience with Famio. We want to clarify that Famio requires users to download the app to access certain features, including location tracking, as part of our service.
Our subscriptions are set to auto-renew to ensure uninterrupted service. We always warn about this on the purchase screen before payment and in the check you receive after the purchase is completed. You can cancel your subscription anytime in your account: Account > Settings > Manage subscription.
Please contact us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you with any of your concerns.
We look forward to hearing from you.

Saanut 1/5 tähteä

Don't subscribe

Don't subscribe. Fraudsters

10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello.
We’re sorry to hear about the confusion. Please be assured that we do not charge users without their confirmation. To help clarify any charges and resolve your concerns, please reach out to us at support@myfamio.com with "Famio.Review" in the subject line. We’re here to assist you and ensure everything is sorted out.

Saanut 1/5 tähteä

I thought you can just add members with…

I thought you can just add members with their phone numbers in your Famio account. It turned out you have to make them install the app to their phone thereby letting them know you will be tracking their location. Useless app and waste of $30 trial period.😢

7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Bernardo.
We're sorry to hear you're disappointed with your experience. Please note that Famio only works if both people install the app and give consent to their location being shared. This is fully described on the app's page in Google Play and App Store.
Please contact us at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you.

Saanut 1/5 tähteä

THIS COMPANY IS A SCAM!

THIS COMPANY IS A SCAM!! THEY MAKE IT IMPOSSIBLE TO CANCEL AND THEY CONTINUE TO BILL YOU MONTHLY NO RESPONSE FROM COMPANY JUST AUTOMATED BULLSHI& REPLY WHEN YOU EMAIL THEM ASKING FOR HELP TO CANCEL THEY ARE THIEVES!!!!!!!

6. maaliskuuta 2025
Oma-aloitteinen arvostelu
Myfamio-logo

Vastaus yritykseltä Myfamio

Hello Kelly.
We are sorry for any confusion. Please note that we never charge users without their consent. You can cancel your subscription anytime in your account: Account > Settings > Manage subscription.
Please reach out to our support team at support@myfamio.com with "Famio.Review" in the subject line, and we'll assist you with any of your concerns.
We look forward to hearing from you.

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