myfacedr.com Arvostelua 36

I am very disappointed with my experience with this online skin clinic. They basically just throw products in your face expected you to buy them and don't really care for your concerns especially if you're like me and is very cautious trying new products on your face.

From the beginning, I explained to a clinician Beth that I wanted to take a gradual approach because I had never used this skincare brand before and am very cautious about introducing new products to my skin. She initially suggested starting with a cleanser, but I was then recommended two different cleansers. I wanted clarification on which product would be most suitable for targeting my post-acne scarring, so I emailed for further guidance. Unfortunately, I did not receive a response for several days, which ultimately led me to seek advice from another clinician.

What frustrated me most was that my reasons for wanting to start with a single product seemed to be misunderstood and wasn't heard or no way felt supported. It was not only about budget, although that was a consideration. More importantly, I wanted to see how my skin responded to one product before committing to a larger routine. This cautious approach was initially suggested by Beth herself, yet this aspect of my concerns appeared to be disregarded.

I was also presented with two different routines with two sets of different skincare products, without feeling confident that those products recommended would address my specific skin concerns. Rather than feeling supported in building a routine gradually, I felt pressured to commit to more products before I was comfortable doing so.

When I asked to speak with another clinician in the hope of finding someone who better understood my concerns, that opportunity was cancelled. I was then informed that I would not be able to receive any further consultations. This was particularly upsetting because I had simply been trying to get clarification on product recommendations and find a clinician who could better understand my concerns. At no point was I rude or unreasonable; I was only seeking guidance so I could make an informed decision about products I was considering purchasing.

As someone who is already struggling with skin issues, I expected a more welcoming, supportive, and understanding experience. Instead, I was left feeling dismissed, unheard, and effectively excluded from receiving further support after raising genuine concerns about my consultation experience.

Better communication, clearer guidance, and a more patient and compassionate approach to clients' concerns would have greatly improved my experience.

I would recommend finding clinician who respects your concerns and feelings and tries to support you instead of disregarding them in an instant.

I first tried out the site because it’s very difficult to find legitimate products from Obagi and ZO Skin Health online, so I was always having to buy them in clinics. Once I knew which products I’d like to keep in my routine, I wanted an easier option vs having to physically trek out to find the product. I love that the products are authentic with quick and convenient delivery.

Fantastic consultation service with Paula, very informative and understanding. Fast delivery and a varied selection is accessible.

Been using face products 2 years January and never looked back,nothing compares I've have tried every brand out there,had a free consultation first where they listened to what my skin was struggling with.This is the only brand that has changed my skin for the better.I had combination skin that was very oily on the t zone and red spots on the chin these products have kept them coming back and calm down the shine.i can have a consultation at any time to re assess the skin if needs be.

I have been using Face Dr for a while now, to buy my products as recommended by my skin expert and I can honestly say the service is amazing, the products are fabulous and the delivery is super quick - I’m just about to try a new product for my neck & décolleté areas so super excited to see the results. ♥️
Would highly recommend!

I wouldn’t go anywhere else for products or advice! This online clinic is second to none with the doctors only too happy to help with their flourishing knowledge.

My skin has never looked better,I'm getting lots of compliments,I use Zo Skin products.I have received initial consultation and advice and recommendations on which products to start with.Orders are always beautifully packed and arrive promptly.Staff is knowledgeable and helpful.Thank you.

Great products, next-day delivery, and really knowledgeable advice on what’s best for my skin. Highly recommend.

Very fast delivery, exceptional products, reliable - will not get Obagi anywhere else, they were so sweet to add in a free mask for me too,
Thank you!!

ALWAYS Excellant service, staff are so knowledgeable and incredibly helpful. Happy New Year to you all 🙏🩷💙

I came to face Dr after suffering with acne for a while and wanted to get my skin as clear as possible for my wedding this past October. They supported me amazingly and I was able to get my skin looking the best it’s ever been and was relaxed and confident on the big day

Wooow! Such a amazing gift
ordering the Daily Power Defense this weekend, get a free 30ml ZO Illuminating AOX Serum AND be entered into this draw!
I have done my purchase already
Thank you

Always the best place to grab the best skincare products! xx

💖 Giselle Freyra

I have been using Zo skin products for over a year now and the change in my skin has been amazing. The team at My Face are always so helpful so fast at answering any questions and delivery is super fast! If your thinking about it you won’t regret it :)

When I shared my concerns with Paula, she truly listened and took the time to recommend a regimen tailored to my needs. I felt genuinely heard and supported throughout the process. Whenever I had questions or needed clarification, she was always patient, helpful, and made sure I felt comfortable. Her friendly and kind demeanor made the experience even better. So far, I’m really pleased with the results I’m seeing from the regimen she recommended.

Recently came across my face Dr. Immediately they were very accommodating. I had a video consultation with Beth who was happy to see me straight away!! She was lovely, informative and taught me a lot about my skin needs. Placed my order as per recommendations and very excited to start my journey!!! Highly recommend them to anyone looking for a professional, friendly skin service <3

Great communication about products and items always sent quickly

Wonderful great price quick delivery and freebies win win 5 stars all the way

I have been using this product for a month now, and it's truly effective. I feel my facial skin is firmer and more hydrated. Additionally, I have rosacea, and I apply a cream ROZATROL. It really works and soothes the skin, reducing redness. This cream impressed me the most.