MSC Cruises Arvostelua 

Embarquei em lisvoa no msc orchetra a 02/07/2022 vom família e amigos, os quais aconselhei a fazer esta viagem, pois ja tinha viajado outra vezes na msc. Bem se arrependimento matasse estava ja morto. 3 horas para embarcar em. Lisboa por problemas técnicos. Compreeendemos os mesmos, so nao vompreendemos como é que a falta de organizacao provocou o caos. A minha gulha com 3 anos e ao meu colo fez kms no ternibal. Ora vai para a esquerda ora vai pata a direita ot pata. Ora avança... Soe e desce... E 3 horas se passatam numa total deaorganizacao... E acabamos por azer o check in dentro do barco. Em mahon foi o caos. Tinhamos senha de saida n 4 para as 08:35. Ja saimos do barco as 10:15.pior mesmo foi o regresso ao barco... A desorganização total. Falta de barcos para fazer o transfer. Pessoas com mobilidade reduzida a serem deixadas para tras. E um ogicial, o sr claudio das finanas do navio, a mandar os seys conhevidos a passar a frente nas filas. Toda gente a reclamar, pessoas de muletas, e eles a mandarem as pessoas calarem se e ainda se tiam. Uma vergonha. Conprei pacote de bebidas incluidas.... Pois bem... Uma vergonha... Uns diass tinha direito a umas bebidad e gelados... Noutras nao ja nao.... Chegou a cumulo de ir buscar um cone de baunilha pata a minha filha no bar da piscua, um enpregado me dizer que nao estava incluido... Peco pata ver a listagem das exclusoes e nao me sabrm dizer ou mostrar.... O pior mesmo e que indigada, a espesa de uma migo que eatava a fazer o mesmo cruseiro cmg, vai ao mesmo bar, solicira o vone a outro funcio ario e dao lhe o mesmo....

Uma verginha. Msc cruseiros nunca mais... Nunca mais.. Uma expectativa defraudada e pior mesmo foi yer aonselhado a amigos que ficaram tambem dececionadoa.

Good value cruise on MSC Virtuosa.
Southampton, La Rochelle, Bilbao, La Coruna, Le Harve, back to Southampton. End June/early July 2022.

The restaurant food was always delicious. The roasts (when offered) were very generous portions.

The buffet food isn't great quality.
Stick to the (inclusive) restaurant.
Be advised though that the choices are limited. It's a set menu every lunch and dinner. If (like me) you can't eat fish/seafood; choices are limited. I'm not vegan or vegetarian but it seems like they'd struggle.

Shows are short. Only 30 - 45 minutes. No West End shows.
During the day the pools and hot tubs get busy.
Lounges/bars get crowded in the evening and nowhere to sit.

But....

The cocktails are very nice.
(I went for the drinks package).
Although limited choices; the set lunches and dinners were delicious.
Nice lounges and sea views. IF you can find a seat.

I highly recommend "Adjeerez" (am I spelling that right?). This is a £15 show and you get a free drink. (note some shows are free, others you pay for). Adjeerez has a plot but tbh I feel it's more about the visual experience. Think a bizarre mix of....
Commedia Del Arte style costumes, chess, opera, ballet, dance and the circus. Throw in some hoops, diabolos, ropes, wires, led screens and you've got a show. The choreography was impressive and the performers are highly skilled.

VERDICT: It took me a little time to settle in, but.... This wasn't terrible. Room for improvement but still a good value break. Got better as it went on. Staff were fantastic.

Awful experience. Stay away

It’s likely you’ll be left stranded on a desert island. It’s temporary lads. Don’t bother!

Temporary
Temporary
Temporary withdrawal

When all is well, I'm sure MSC offers some good cruises, but honesty and transparency is not speicelly high with the company.

On their website - and in the information you get by - you are allowed to go ashore if you follow the country's rules.

At the very bottom of a FAQ, however, it was stated that children are not allowed to go ashore - completely regardless of the fact that all countries on the route precisely and explicitly accept children. Willingness to answer questions the problem was not present at all. Emails were ignored and it was not possible to talk to someone other than a poor employee in customer service who of course could say neither one nor the other. Refund was of course not possible.

Now we must look forward to seven days on a ship we are not allowed to leave. Wow.

By the way, segregating by age is discrimination, no doubt.

msc doesnt answer me after a pretty significant problem in my trip

i sent 5 messages to 6 email addresses once every week.

My wife and I will always have happy memories of our first cruise in 2017.

We booked on the MSC Sinfonia from Cape Town to Venice May 5 2017. I only haven praise for the staff and crew and the entire entertainment crew.

They were simply the best. The food was a delight and so were the guests at our table.

We booked another cruise later this year or early next year.
Thank MSC you made our trip memorable.