Mr.Electric Arvostelua 

I wish i could leave a zero. Outrageously priced and not willing to work with anyone. The worker also changed his story to us. They are a joke

The work was okay but charging 890.00 to change a small wall switch and replace a light fixture on the front porch which both jobs took maybe 15 minutes was totally excessive.Taking advantage of senior citizens is wrong especially when one is living on meager savings.

I had an issue with the charge, but I was able to speak with the owner and and he rectified the issue. I did not have any concerns with the quality of repair received. I appreciate him working with me.

Hired Mr. Electric to replace outlet in garage. Scheduled for Monday 12-5, they finally showed up Wednesday morning. That should have been my first clue. They completed their free inspection, and gave me a quote for everything they said needed to be done, an hour later. They finally replaced the outlet which took less than 10 minutes and charged me three times what it should have cost. Jay B was very courteous but I felt the pressure he had to upsell the customer was ridiculous. Never again.

I had made an appointment for them to come to my house to quote me on a few electrical jobs. The dispatcher gave me a date, then the electrician called to tell me he couldn't do that, rescheduled for the next week. Then they canceled on me three times after that, always rescheduling because a bigger job came along. I wish they would've just told me they couldn't do it to begin with instead of stringing me along for two weeks, total waste of my time.

I would give 6 stars if there was a place. Tom of Mr. Electric in Salem went above and beyond to make everything safe and efficient in our electrical panel update including whole house surge protection. He made our home safe as if his own family was living there. He showed great professionalism and dedication in his work.

At first I was a little disappointed by the outcome of some work they had did and I let them know about it they got back asap and Bennie came through and made things right no worries if you have an electric job call mr electric they will do you right 💯

Technician argued with me about whether I had a problem while I demonstrated that I did. (Thermostat needed to be rewired to furnace) Was unwilling to remedy the problem. Threw some shade at me while in my house on a call. Overall an unpleasant experience.

Michael has provided professional and prompt service. Yes it’s pricey but I’ve learned you get what you pay for. Good customer service from the Mr electric Montgomery Al office. I will call them again for electrical needs in my older home.

About a year ago we hired Mr. Electric because our breakers kept tripping. They came out, looked around and moved my fuse box to outside in the main breaker box and guess what....my breakers are still tripping....only difference is now I have to walk outside in the cold to cut it back on!!! In the process they stepped on and crushed my flowers as if they didn't exist. Promised to replace them but no flowers yet!! They technically did nothing to make my situation any better for over $3000. This has been the biggest disappointment for me and my elderly mom. I on;y gave them one star because *0 wasn't a option.

The came on Christmas Eve to deal with a random outage on my enclosed porch. They figured out the issues and gave a fair quote and were able to fix the problem. They were pleasant and efficient and even remembered us from a previous quote. Brian and Colby I think were their names. Job Well done

The price of $ 420.00 dollars to see if my light switch was faulty was rather expensive. The technician was nice but pushed a bit much to up sale their service agreement as well as other items.

Highly do not recommend 4 thousand dollars over priced. Hope over charging and riping of customers is how you get a head hope to see you fail as a company. Absolutely disgusting the way you want to up charge your customers look up ev charger code not supposed to use aluminum. Tell you the charge you for copper and install aluminum which in michigan is against code.

They would not tell me any pricing on the phone. Showed up with two guys one a trainee. Said it would be $300 just to diagnosis the problem. I told them it was a bad breaker switch. Then they told me still would be $300 and then another $500 to switch out the breaker that takes 5 minutes. Ridiculous! I would avoid them if I was you.

I wish we could give them 0 star · I hired Mr. Electric in Palo Alto, Lic#1065042, EVITP 4035426 to re do my panel on 3/3/25, because I am adding a spa pool. When they first came here, they were very nice, My son found them. First day they showed up, they told me they needs to open up the wall around the panel and I need to hire people to put it back at my cost. That was not in the conversation when they first here!! What do you do?? This company was contacted by my son I didn't want to upset my son. So, I said OK. The night after they replaced the panel, the half of the house turned dark. Happens to be the part connect to our garage. I called this company, no one responded. We waited for a day, no responds. We ended up hired a handy man to figure out what happened Now is at the final stage of this job, today (4/30/25), concrete people were supposed to fill the concrete, they came and told me the wire connect to the spa will be filled if I allow them to. (This been confirmed by another electric company that there are better way to handle this ) They told me I should have Mr. E to come back and relocate the wooden post, with the box. And their box is too low (This also been confirmed by another Electric company that the box is too low ) , concrete might cover or gets very close to the concrete. I contacted Mr. E. they told me everything looks good, no need to do anything at the last payment they asked around 3 weeks ago, they told me that the rest of it, is due after city's final permitted. Now, today, they ask for another payment. I can't help you anything with this merchant, but, I can letting you know not to use them :0( We have contacted State Contractor License Board 9168436515, if you have issues with them too, you should contact State Contractor License Board as well. We should NOT have evil people among us
Further more, they also uses cheap materials to save their total material expenses. After they left, 3 companies came, and all of them told me the work is poor, with cheap materials.
Don't say I didn't warn you when you are ready to write a 0 star after you hired this shop

Was great, nice and very great work

We had Jeremy come out and add an outlet outside and add a surge protection to the entire house. Very efficient and patient to walk us through everything. This is the 2nd time that we have used Mr. Electric and we have been more than happy both times.

Don't use this company
The was paid 2900.00 cash money. The changed then light bulbs which I didn't request . Placed wire knots on ac lines,changed 2 light switches and secured outdoor light back to trailer . They are now refusing to return my money for work not performed. They just keep giving me run around.

Matt very efficient. He was a pleasure to talk to. I will hire him again if he worked for another company

Mr electric prices are not in line with everybody else's. You overcharged and gouge your customers. I had someone who come out take care of what I needed for a dedicated line and wiring in my building for around $685. I was very unlucky to have called you. Worse than I agreed to pay that much money for lights to be installed.

These other reviews giving such glowing must be fake or these folks are very unaware of Real world pricing.

I waited 4 weeks for them to come down for a Generator install estimate. 8/21/23 and they were a no show...no call, no nothing. Horrible customer service. I wouldn't hire them to change a light bulb. And NO MR. ELECTRIC.....my appointment was scheduled for the MORNING and I kept the email that says that. If you'd like to see it.....send me your email and I'll forward it to you. There was NO confusion on my part. It was YOUR company that dropped the ball. Time for you to OWN IT and don't blame the customer who waited 4 weeks to only get stood up.
Here's the email YOU guys sent me.....Read it. It says IN THE MORNING.

Hi Brian,
Thank you for scheduling an appointment with Mr. Electric, a Neighborly company. Your appointment is scheduled for Monday, 8/21/2023, in the morning. If you need to change your appointment, please contact us at 480-503-1339.

For more information and to prepare for your service, please Click Here. To track the status of your appointment, please Click Here. Thank you for choosing us to service your home!

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