Abysmal from start to yet to finish. Ordered mats and they eventually turned up after almost 6 weeks. Got fobbed off with production issues. Complete waste of time trying to contact them. Mats arrive... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Absolute shambles they take your money and you get nothing, no mats can't get in contact with them as every avenue does not work, AVOID
Website was easy to negotiate for personalising my car mats. Slight delay in delivery but really pleased with quality of mats when they arrived.Rishika who I dealt with over email was brilliant in cha... Näytä lisää
Perfect fitting mats for my car. Exactly as described and pop into the mat holders without issue. Even got extra padding for the driver's heel.
Yrityksen tiedot
Yrityksen kirjoittama
Mr Car Mats, suppliers of tailor-made, manufactured to order, vehicle specific, car mats, boot liners and other products to protect and enhance the interior of your car. Car mats are manufactured in the UK and are available in industrial rubber and automotive floor carpet. We offer the widest choice carpet qualities, available in a wide choice of colours.
Yhteystiedot
The Genesis Centre, ST6 4BF, Stoke on Trent, Yhdistynyt kuningaskunta
- 01782 751198
- sales@mrcarmats.co.uk
- mrcarmats.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great quality floor mats and good value…
Great quality floor mats and good value for money
Absolute shambles they take your money…
Absolute shambles they take your money and you get nothing, no mats can't get in contact with them as every avenue does not work, AVOID
Perfect Mats
Perfect fitting mats for my car. Exactly as described and pop into the mat holders without issue. Even got extra padding for the driver's heel.
Easy to order and fast delivery
Easy to order and fast delivery, responsive customer service and good quality mats for my new VW Tiguan, very pleased! Would recommend 👍🏻 thank you!
Good value for money
Website was easy to negotiate for personalising my car mats. Slight delay in delivery but really pleased with quality of mats when they arrived.Rishika who I dealt with over email was brilliant in chasing my order and even emailed me to check they had arrived so customer service was great
Abysmal from start to yet to finish
Abysmal from start to yet to finish. Ordered mats and they eventually turned up after almost 6 weeks. Got fobbed off with production issues. Complete waste of time trying to contact them. Mats arrived and are woeful quality, very poor uneven stitching, however they do fit perfectly. Drivers side mat trim and stitching already frayed and coming apart. Have sent pictures to them complaining let’s see how that goes?
Avoid at all costs, probably the worst online purchase you could ever make!
Mats what mats ??
Mats what mats ??? Ordered some q2 mats on 1.6.26 expecting them in 5 working days but nothing. When I eventually got some form of contact via email/chat they said there had been a production problem’sorry for delay’. You’d have thought they would have emailed me to say there was a delay - but no. I’ve been chasing them up and I just want a refund but they won’t give me one as they say even though delayed by them the mats are in production and unable to refund. They will be sent ‘urgently’. What a load of rubbish….. still no mats, they have my money….. never buy from these !!!!!!!
Ordered 4 weeks ago
Ordered 4 weeks ago , After a number of emails asking for update i got "order is in production". Website says 5 days not weeks !! Have asked for a full refund and no reply in 3 days so I have requested a charge back with my bank and sent the evidence.
Personally would avoid. Plenty of other company's out there that are reliable.
Awful experience
Description states they are exactly the same size as the original but they are not so they don't fit well.
They also say fixings are included but they did not send them.
Contacted customer service multiple times who said they would send the fixings but they never did.
Requested a refund but they then started ignoring my emails.
Dreadful company do not buy!
great service
great service, quick to respond to any questions, fantastic fit, great quality
Excellent would definitely use again
Do not order from this company it's…
Do not order from this company it's been 16 days and my mats have still not been despatched. Phone Number is fake and they don't respond to emails.
Terrible customer service
I ordered mats via the website. Two days later I received an email to say they weren't able to provide the mats even though they were listed as available on the website. I have had no response to my refund request which I sent almost a week ago.
Confused but very grateful
It was a very interesting and confusing experience as the communication was very brief and didn't really explain what was happening it felt like I was communicating with a robot. I didn't think I would get the mats that I wanted so I was very surprised when they arrived and fitted perfectly. Thank you Rishika for arranging it for me.

Vastaus yritykseltä Mr Car Mats Limited
Don’t buy if your not prepared to wait
They took ages to make my car mats.Everytime I contacted them I just got excuses.I would never use them again I expected the mats in 3 or 4 days not 3 weeks.Mats are very thin but look ok. I suppose this is what happens when you think you have got something at a decent price.
excellent service with high quality mats

Vastaus yritykseltä Mr Car Mats Limited
Waited and waited for the mat kept…
Waited and waited for the mat kept getting fobbed off can’t get in touch with anyone cancelled the order and got one elsewhere and lo snd behold they sent the mat I informed them I need to return but as usual no response would definitely not recommend this site
Great customer service from Rishika
one of the car mats was faulty, i emailed customer service with the issue and Rishika was a great help. She helped to resolve the issue quickly and efficiently and sent me a replacement free of charge. I was very appreciative of this.

Vastaus yritykseltä Mr Car Mats Limited
Avoid & buy elsewhere
Awful company, no response from phone email or pointless AI bot
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