I am very happy that I chose MPW Group. Boiler installation was done professionally and final result is amazing. Installers were very polite and helpful. I was informed about everything there is to k... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
After my previous Homecare Service with another company. I can't tell you enough how pleased I am with all MPW's engineers who have helped me with my heating and boiler problems. I now feel I have fo... Näytä lisää
Yritys on vastannut
The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required. It wasn’... Näytä lisää
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MPW reacted unbelievably quickly to my call and I was very impressed with Ben, who got to work straight away. What a very courteous young man he is, empathetic with our health situation, and he talk... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä MPW Group
Yrityksen kirjoittama
Our Mission at MPW Group
At MPW Group, we’re driven by craftsmanship, collaboration, and care. Every project reflects our commitment to quality, reliability, and customer satisfaction. From first consultation to final handover, we work hand in hand with our clients—delivering trusted heating solutions and peace of mind through expert workmanship and exceptional service.
You can count on us when it matters most. With over ten fully qualified engineers on the road every day, we deliver a rapid, reliable response to keep your home or business running smoothly. We’re small enough to care, offering the personal attention you deserve, yet large enough to cope with any challenge—no matter how urgent or complex. This balance of scale and service makes MPW Group the trusted choice for your plumbing and heating needs.
A Team Committed to Quality and Service Excellence
Yrityksen kirjoittama
- Pride Passion & Dedication
- At MPW Group, we take immense pride in what we do. Our passion for high-quality workmanship is at the heart of everything we deliver. What truly sets us apart is the collaborative spirit of our team, each member bringing their expertise, reliability, and dedication to every heating project we take on. We believe that exceptional service starts with meaningful engagement
Yhteystiedot
Unit 20, Bristol Vale Trading Estate, BS3 5RJ, Bristol , Yhdistynyt kuningaskunta
- 0117 9391421
- info@mpwgroup.co.uk
- mpwgroup.co.uk
4,8
Erinomainen
158 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Would definitely recommend
Bookings and payments are very straightforward, with regular communication and updates. Engineers are very nice, punctual and informative.
8. joulukuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Anastasia.
Thank you for taking the time to leave a honest review on your experience with Mpw group, its always good to hear the process from start to finish was a easy process.
Everyone at team Mpw would like to wish you a Merry Xmas and you know where we are if needed in the future.
I have used MPW Group for my annual…
I have used MPW Group for my annual boiler service and was thoroughly impressed by their professionalism and efficiency. The entire process, from booking to completion, was seamless and stress-free.
3. joulukuuta 2025
Vastaus yritykseltä MPW Group
Good morning Charlotte
Thank you so much for the great review, we always aim for a quality service starting from the initial calls to the works being carried out.
From everyone at Team Mpw we would like to wish you a Merry Xmas.
Fast, fair price
3. joulukuuta 2025
Vastaus yritykseltä MPW Group
Thank you so much for taking the time to leave a honest review.
Regards
Team Mpw
A quick and intelligent response
A quick and intelligent response to a real issue. Delighted with the service received, and fee charged.
2. joulukuuta 2025
Vastaus yritykseltä MPW Group
Hi Chris
Thank you so much for leaving a 5* review, i am glad you found our services of a good standard, you know where we are if you ever need and plumber or Gas engineer in the future.
From everyone at the Mpw team we would like to wish you a merry Xmas.
The best plumbing business in town
MPW are a perfect plumbing business in my opinion. They get everything right: they pick up the phone and you get to speak to a real person, they confirm all the details in a text message, they show up when they say they will, and they do a great job!
This time I needed a tap and a plug hole changed, and it was all done professionally by the lovely Ben, who was courteous and knew his stuff.
3. joulukuuta 2025
Vastaus yritykseltä MPW Group
Hi Inge
Wow thank you so much for your kind words and the detailed review, we always do our best to get things right, unfortunately sometimes things go against us and we struggle to arrive on time etc, but we always try our best.
I will pass on your feedback to Ben also.
Team Mpw would like to take this oppertunity to wish you a very merry Xmas
Excellent service from MPW.
Excellent service from MPW.
Always, sort the problem straight away.
Thank you guys.
2. joulukuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Eileen.
Thank you so much for taking the time to leave a honest review on your experiences with the Mpw group, also big thank you for your continued support.
The Mpw team would like to wish you a merry Xmas
Very efficient
Very efficient - easy to book, sent reminders before visit and turned up on time.
Helpful engineer.
1. joulukuuta 2025
Vastaus yritykseltä MPW Group
Hi Tom
Thank you for taking the time to leave a review on your experience with Mpw, we do our best on being efficient.
The Mpw team would like to wish you a merry Xmas.
Boiler breakdown, expertise and sourcing parts
My boiler broke down on a Saturday, leaving us without heating or hot water. I decided to wait until Monday to contact them to avoid the weekend call-out fees, and I’m so glad I chose this company. Matt turned up that same day to diagnose the problem.
We were initially told there was a severe shortage of the specific part needed and we were looking at a potential 3-month wait, which was a nightmare scenario. However, I was absolutely over the moon when they managed to source the part in South Wales! They actually travelled all the way there to pick it up personally just to get us back up and running.
Instead of months without heat, we were sorted in just 5 days. Matt truly went above and beyond. He is always responsive and genuinely a pleasure to have around. I can't recommend them highly enough for the extra mile they went to for us.
28. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good evening Tim
Firstly, thank you for your continued support to Mpw group, i would also like to take this oppertunity to thank you for the honest feedback on your experience with the Mpw team.
There was never a chance Mpw was going to leave you with out heating and hot water for a long period of time, at Mpw we are diffrent, we care about all of our customers old & new and will go to what ever means we have to to restore customers with heating & hot water.
Glad its all sorted and Team Mpw would like to wish you all a Merry Xmas (Inc the puppy)
Highly recommend this company
Highly recommend this company. They are very professional and communication is very professional and very prompt with telephone calls. Texting very polite there Work is very professional and leave the work clean & tidy
27. marraskuuta 2025
Vastaus yritykseltä MPW Group
Hi Mandy.
Thank you so much for taking the time to leave a honest review on your experiences with Mpw.
We always aim to provide a great experience when using Mpw group and hopefully you will contact us should you have any plumbing & heating issues in the future.
Team Mpw would like to take this oppertunity to wish you a merry Xmas.
Prompt and efficient response
Prompt and efficient response. Straight forward advice offered and issue resolved quickly with minimal delay. All staff friendly, knowledgeable and helpful.
26. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Sally.
Thank you for choosing Mpw group to carry out your required works, i would also like to thank you for taking the time to leave a honest review on your experience with the Mpw team.
You know where we are if ever needed.
From everyone at team Mpw, we would like to take this oppertunity to wish you a merry Xmas.
Incredible service & quality - can't recommend highly enough
As ever, fantastic service from Matt and his team. Came out within an hour at stupid-o-clock on a Sunday morning, diagnosed fault and fixed really quickly. Kept me informed at all times. All the staff are genuinely lovely people who really care and take time and trouble to fix things without fuss. Faultless customer service and quality work.
24. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Karen.
Thank you so much for leaving a honest review, great to see you again recently and glad we were able to get your heating restored in a quick time frame.
I would like to take this oppertunity to wish you a merry Xmas
Regards
Team Mpw
Great experience, very efficient
Ben was great, fixed the issue with our heating very quickly. He was very methodical and talked through exactly what he was doing. Booking was easy and I was pleased with how soon we were able to get a call out.
25. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good Morning Mr Bower.
Thank you so much for taking the time to leave a review on your experience with the Mpw team, we aim to make everyones experience a great experience from the initial call through to completion of works.
I will inform Ben of this feedback.
The team at Mpw group would like to wish a Merry Xams and you know where we are if needed in the future.
I feel confident that MPW will do a…
I feel confident that MPW will do a good job! Very efficient and approachable if I need to contact them.
26. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Roseanna.
Thank you so much for leaving a review on your experience with Mpw, you know where we are if needed in the Future.
From the team at Mpw group we would like to take this oppertunity to wish you a happy Xmas.
We have used MPW for many years
We have used MPW for many years. I recommend then frequently to others. They have been amazing with sorting out our heating system following a recent house move. Even though busy they managed to come out to sort out a system that wouldn’t turn on/ leaking radiators and now replace old radiators. The team who have come out are always helpful, polite and explain everything well. Thankyou Matt, Dave, Ben and Josh
26. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MPW Group
Good aftrnoon.
Great to have great reviews from returning customers, its so good to hear that we keep providing you with a positive experience and you keep returning, Mpw have a team of engineers who care and always aim to provide a great service.
From everyone at Team Mpw we would like to wish you a Merry Xmas
Really efficient
Really efficient, friendly and knowledgable. Great advice and always excellent workmanship.
24. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Eva
Thank you for taking the time to leave a honest review on your experiences with Mpw, we have a great team of engineers who always aim to provide a great service.
From everyone at Mpw we would like to wish you a merry Xmas
The engineer was polite and and found…
The engineer was polite and and found the fault quickly and explained the problem. The problem was quickly resolved and he was most helpful in resolving the problem even though it was not a boiler malfunction
25. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon clifford, Thank you for the feedback, it truly is appreciated, this helps other members of the general public find good honest tradesmen.
You know where we are if needed in the future.
Team Mpw would like to wish you and Happy Xmas.
This was our first time using MPW Ltd
This was our first time using MPW Ltd. First impressions were very good when dealing with their employees over the phone. Our appointment was easy to organise and our engineer Zak was very punctual. He was extremely polite, friendly and knowledgeable. Any organisation is only as strong as the employees they hire and retain. Zak is a great ambassador for MPW Ltd.
I strongly recommend MPW Ltd to anyone seeking a friendly and highly competent boiler engineer and plumber.
24. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good afternoon Simon.
Thank you for taking the time to leave a detailed honest review on your experiences with Mpw and Zak, and yes i fully agree with you, my company is only as good/strong as the employees im lucky enough to have as part of my team.
Team mpw would like to wish you a happy Xmas.
Excellent
I highly recommend this company, we were quoted for a new boiler on a Friday and it was fitted the next Wednesday. They were very professional and friendly and talked us through the installation. They left everything clean and tidy on completion and talked us through the system and how to use the programmer. Couldn't fault this company at all. Very pleased.
19. marraskuuta 2025
Vastaus yritykseltä MPW Group
Hi Tim
It was a pleasure to meet you and your wife personally and discuss what option were available as in regards to the cost of repairing your old boiler and also the cost of a new boiler.
Great to hear Dave carried out a service of high standards and left you happy and understanding your new boiler and controls.
Hopefully our next visit will be to carry out the 1st year service, but as stated, any problems we are here to support you.
Have a great warm Xmas.
Regards
Team Mpw
This is the third time I have used MPW…
This is the third time I have used MPW and I would highly recommend them. This was another repair carried out by Zack who is friendly, reliable and professional.
21. marraskuuta 2025
Vastaus yritykseltä MPW Group
Good evening Deborah.
Thank you for your feedback on your experience with Mpw, we love to hear from repeating customers who know we always provide a great service, i will make sure your feedback is passed onto Zak.
Everyone at Team Mpw would like to wish you a happy Xmas.
A great plumbing and heating…
MPW are a great plumbing and heating contractor; they always respond quickly, have excellent communication and their prices are very competitive. I would be happy to recommend them to anyone who needs a plumbing and heating contractor.
20. marraskuuta 2025
Vastaus yritykseltä MPW Group
Thank you team Spaceworks for the 5***** review, and its likewise working for you, not often you work with a company thats as organised as yourselves and quick to get the defects rectified, look forward to continuing to build a great working relationship in 2026.
Thank you again.
Team Mpw
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