I am very happy that I chose MPW Group. Boiler installation was done professionally and final result is amazing. Installers were very polite and helpful. I was informed about everything there is to k... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
After my previous Homecare Service with another company. I can't tell you enough how pleased I am with all MPW's engineers who have helped me with my heating and boiler problems. I now feel I have fo... Näytä lisää
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The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required. It wasn’... Näytä lisää
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MPW reacted unbelievably quickly to my call and I was very impressed with Ben, who got to work straight away. What a very courteous young man he is, empathetic with our health situation, and he talk... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä MPW Group
Yrityksen kirjoittama
Our Mission at MPW Group
At MPW Group, we’re driven by craftsmanship, collaboration, and care. Every project reflects our commitment to quality, reliability, and customer satisfaction. From first consultation to final handover, we work hand in hand with our clients—delivering trusted heating solutions and peace of mind through expert workmanship and exceptional service.
You can count on us when it matters most. With over ten fully qualified engineers on the road every day, we deliver a rapid, reliable response to keep your home or business running smoothly. We’re small enough to care, offering the personal attention you deserve, yet large enough to cope with any challenge—no matter how urgent or complex. This balance of scale and service makes MPW Group the trusted choice for your plumbing and heating needs.
A Team Committed to Quality and Service Excellence
Yrityksen kirjoittama
- Pride Passion & Dedication
- At MPW Group, we take immense pride in what we do. Our passion for high-quality workmanship is at the heart of everything we deliver. What truly sets us apart is the collaborative spirit of our team, each member bringing their expertise, reliability, and dedication to every heating project we take on. We believe that exceptional service starts with meaningful engagement
Yhteystiedot
Unit 20, Bristol Vale Trading Estate, BS3 5RJ, Bristol , Yhdistynyt kuningaskunta
- 0117 9391421
- info@mpwgroup.co.uk
- mpwgroup.co.uk
4,8
Erinomainen
158 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
good service
20. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good afternoon Mike.
Thank you for taking the time to leave a review on your experience with Mpw Group.
You know where we are if you need any future plumbing & heating issues resolved.
Regards
Matt
Great company, heartily recommend
MPW gave a prompt response to initial enquiry. The query was answered professionally and all the options clearly explained. The engineer Dave was professional, prompt, clear with the requirements of the job and kept me informed at all times. Left the area clean and tidy, explained how to use the new boiler and thermostat and removed all the rubbish. Would recommend MPW for any plumbing/heating work.
20. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good Evening Ali
Thank you so much for the detailed review, I am so happy you found our services of excellent standards and would recommend us for plumbing & heating works.
Dave as per all my engineers are great, all very skilled but most importantly very customer friendly and great at communication.
You know where we are if you need any future plumbing & heating works.
Thank you once again for the great 5* review.
Team Mpw
James was helpful
James was helpful, informative and efficient. Left my place tidy.
16. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good morning Sal
Thank you so much for taking the time to leave us a 5* review, James is another valued member of our team.
I will make sure i pass this review onto him
You know where we are if needed in the future.
Regards
Team Mpw
I am just amazed that this MPW can get…
I am just amazed that this MPW can get so many positive feedbacks. My personal experience was a disaster and they left me down really bad. On top of that the so called Managing Director who was completely not apologetic but called me the type of customer they don’t need. Yes I agree because I have been working in the trade for decades and have different eyes on the quality of their service. I reiterate they are incompetent and the management is ignorant. Good luck with your five stars from people who can’t judge your work objectively. Regards Michael
In response to your reply to my comment I am also still confused why you were unable to do the job. All I would like to say is that Trust Pilot is there so that people who have been let down by businesses can express their disappointment. I still have not had an apology from MPW for running away from a job that a young plumber managed to do with ease.Anyway Happy New Year and enjoy all the 5 Stars. Michael
9. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä MPW Group
Good evening Michael.
You left a 1* review on the 13th December and we have had no further engagement since, I'm confused as to why you have left another 1* review? I fully accept & appreciate that Mpw will not please everyone, thats just life I'm afraid, but this was back last year and your still spending your own quality time leaving reviews on a situation that was some 5-6 weeks ago.
I will notify Trust pilot regarding your behaviour.
Regards
Matt
Quick responsive and reliable
19. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good afternoon Andy
Thank you so much for taking the time to leave a honest review on your experience with Mpw Group.
Always a pleasure to help.
Regards
Team Mpw
Vastaus yritykseltä MPW Group
Good morning Mr Magee
Thank you for taking the time to leave a review on your experience with Mpw.
Always here when needed.
Regards
Team Mpw
Used MPW for years
Used MPW for years. Matt and the team are great. Reliable, know what they are doing. Are there when they say they'll be. They fitted - and have serviced my boiler, flushed the old system too. Can't recommend enough.
15. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good morning Rob
Thank you so much for your continued support to Mpw, and thank you for taking the time to leave a review on your years of experience with Mpw.
Obviously a bigger thank you for not mentioning the time I fell through your ceiling lol.
Hope you are all well and you know where we are if needed.
Regards
Matt
Speedy and professional
Speedy and professional
We moved into a house and discovered a non-working boiler. The whole team were great, from Matt coming round to inspect it and produce a quote on the day I called them, to James and Seb installing the new boiler the very next day. Pleasant, professional and polite all the time.
14. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good Morning Elizabeth
Thank you so much for your feedback on your experience with the Mpw team and all involved in your required works.
So glad the whole process was quick and smooth for you and to restore you with heating & hot water.
Regards
Team Mpw
Dave is really nice he did the job…
Dave is really nice he did the job promptly .Boiler broke down over night and they managed to book me first thing in the morning .Rrally appreciate it .
14. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good Morning Shamla
Thank you for your feed back and will endeavour to pass your feedback onto Dave, all Mpw engineers are great & friendly.
You now have our details should you require a Gas engineer or plumber in the future.
Thank you again.
Regards
Team Mpw
Boiler repair
Called them after our boiler was making a strange smell. Matt was over in 20 mins and had everything sorted within the hour. And, on top of the phenomenal engineering service, he's a really nice guy.
14. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä MPW Group
Good afternoon Alex
Thank you so much for a great review and as stated if you need us in the future you have our contact details.
Regards
Team Mpw
I was very pleased with a prompt honest…
I was very pleased with a prompt honest experience.
13. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good evening Tanya.
Thank you for taking the time to leave a honest review on your experience with Mpw.
Glad we were able to assist on this occasion and you know where we are should you need a plumber/heating engineer in the future.
Regards
Team Mpw
Consistently excellent and personable…
Consistently excellent and personable service and value for money. Highly recommend.
13. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good evening Richard.
Its been an absolute pleasure to be able to help you over the years, thank you so much for your continued support, it truly is appreciated.
Regards
Team Mpw
I would recommend MPW
I would recommend MPW. They did a good job, they were friendly and polite. They kept me informed and did the job in good time and on budget.
It would have been nice if they had acknowledged receipt of payment.
6. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good afternoon Mike.
Firstly thank you for your feedback on your experience with Mpw.
Glad we were able to help you on this occassion and your feedback on receipt of payment has been acknowledged.
Regards
Team Mpw
Prompt and professional service
8. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good afternoon Michael.
Thank you so much for leaving a review on your experience with Mpw.
Thank you also for being a returning customer.
You know where we are if you need and plumber of heating engineer in the future.
Regards
Team Mpw
We had an emergency issue affecting…
We had an emergency issue affecting several flats. The guys came out in a couple of hours and got it sorted in under an hour. Really pleased with the service and value
12. tammikuuta 2026
Vastaus yritykseltä MPW Group
Thank you so much for leaving a honest review on your experience with Mpw and your emergency plumbing issue.
Glad we were able to assist and resolve quickly.
Regards
Team Mpw
The MPW team are very pleasant and…
The MPW team are very pleasant and assisted our needs promptly
9. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good afternoon Mr & Mrs Cook
So Glad Mpw were able to assist with your required works.
and you know where we are if you have any plumbing & heating issues in the future.
Regards
Team Mpw
Prompt, polite and knowledgeable
The technician Nick arrived when he said he would. He was polite and helpful. He identified the issues that needed to be resolved quickly and made the necessary changes which were required.
It wasn’t cheap but resolving our heating problem was worth it.
8. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good Morning Geoffrey.
Thank you for taking the time to leave honest feedback on your experience with Mpw, Glad we were able to quickly identify the issues with your heating system and carry out the required repairs and restore you with heating & hot water.
You know where we are if needed in the future.
Regards
Team Mpw
Professional
Professional, on time, came recommended by our neighbour - would recommend them.
8. tammikuuta 2026
Vastaus yritykseltä MPW Group
Hi Toby
Thank you for taking the time to leave a honest review on your experience with Mpw.
Regards
Team Mpw
A great service was provided
A great service was provided. Reminders about appointments. Engineer turned up on time, did a thorough job, was friendly and respectful. Reasonable costs.
7. tammikuuta 2026
Vastaus yritykseltä MPW Group
Good afternoon Nicola
Thank you so much for a great review, i like to think at Mpw group we provide great communication with all customers.
So happy to read another great review, you know where we are if you ever need a Gas engineer or plumber again.
Regards
Team Mpw
Great service from start to finish
Great service from start to finish.
Currently paying for a boiler cover with a national company. Was quoted 7 day call out as its peak winter despite having a baby and pregnant wife for a No heating or Hot water.
Called multiple plumbers and all couldn’t come out for 24 hours or quoted stupid money (one quote I could have booked a holiday to Tenerife while I waited for my policy engineer to come out)
Called MPW and they got someone out within 45 mins and fixed the issue within 50 minutes.
Just in time to bath my baby before bed.
Engineer will very professional and informative .
Fantastic follow up from the office.
Have cancelled my policy from my other company and will switch to MPW in future once they have the new product in place.
Great service, they have a future customer and will be using them to also service my boiler
6. tammikuuta 2026
Vastaus yritykseltä MPW Group
Hi Chris
Thank you so much for taking the time to leave a honest review on your experience with Mpw, we have a great reactive team and being able to resolve your issue quickly and restore you with hetaing & hot water was a pleasure.
You have are number should you need a Gas engineer or plumber in the future.
Thanks again.
Regards
Team Mpw
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