Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschm... Näytä lisää
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With my two teas with the Pincha I had not good luck today. I don´t know why I like some teas not so like the quality is. But Moychay seems too be a great experience when I think about a new daytrip a... Näytä lisää
Redelijk, sommige dingen zijn een beetje overpriced gezien ze identiek te vinden zijn op ali of amazon. Yixing kleiwerk voelt wel goed, dus het kan zijn dat niet alles generiek is. Ik kreeg een mel... Näytä lisää
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I’m genuinely impressed with the overall quality of the teas. You can tell they’re carefully selected. Unfortunately, one of them just wasn’t for me: the Taiwanese Earl Grey Black Tea. The base tea... Näytä lisää
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Yrityksen kirjoittama
After 12 years of sourcing and collecting, we have more than 250 teas from 13 countries available in our store and online. Also, you can find 1000+ items of authentic teaware for the Chinese Gong Fu Cha ceremony. In our tea club at the Rozengracht 92H in Amsterdam, you can taste and smell the tea, as well as experience the teaware.
Yhteystiedot
Rozengracht 92H, 1016 NH, Amsterdam, Hollanti
- 0625395868
- club@moychay.nl
- moychay.nl
4,7
Erinomainen
796 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for recommendation!
Quality and experience which makes a difference
I’ve ordered hardware. Very clear and informative website. The assortment is super. One of the things I bought was glass tea pot with infuser - I’m in love with it! Tea drinking got to a new level. The quality of the goods is superb, every item exactly as expected or even better.
I also got complimentary set of 3 kinds of tea, which was great surprise. But even more was pleased with the quality of tea - I certainly know where I’m going to buy it now.
8. maaliskuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for your great review! We’re so happy you love your glass teapot with infuser and that it made your tea experience even better.
We’re also glad you enjoyed the complimentary teas and found the quality of our products excellent. We look forward to serving you again!
Teapot
I ordered a beautiful teapot for pu-erh and got the fastest delivery. All arrived safe and sound within 4 days from the Netherlands to Switzerland, incredible <3
8. maaliskuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
We do our best to make it happen as fast as possible, thank you!
Ich habe vor 2 Tagen das Paket…
Ich habe vor 2 Tagen das Paket bekommen. Alles war in Ordnung und was interessant als Bonus viel verschiedene Probe dabei. Spendabel. Ich habe sofort erste weiß Tee probiert. Super vollmundiger Geschmack mit einem richtigen Abgang. Ich bin völlig begeistert. Ich bedanke mich moychay Team und Sergej persönlich für richtigen Tee erste bei ihnen Versuch.
8. maaliskuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you so much for your wonderful feedback! Happy to hear that your package arrived safely and that you enjoyed the white tea and the extra samples.
It’s great to know that your first experience with us was so positive - the whole Moychay team really appreciate your kind words. We look forward to sharing many more teas with you!
The teas are amazing
The teas are amazing. The Service is amazing.
Delivery on time. Well packed.
2. maaliskuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Absolutely happy to hear that!
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for your review!
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Happy to hear that!
Great teaware and helpful service:-)
26. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you!
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you!
Trés bien dans l'ensemble .
Un peu déçu par un des thé commander , mais dans l'ensemble trés bien .
24. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Could you please email us at info@moychay.nl
and let us know which tea didn’t meet your expectations? We’ll do our best to make it right.
Redelijk
Redelijk, sommige dingen zijn een beetje overpriced gezien ze identiek te vinden zijn op ali of amazon. Yixing kleiwerk voelt wel goed, dus het kan zijn dat niet alles generiek is.
Ik kreeg een melding dat een van mijn bestelde artikelen defect was en niet verzonden zou worden. Ik gaf 2 alternatieven, een gelijkprijzige en een van twee keer zo duur, en liet het aan hen over. Ik kreeg de dure, erg schappelijk.
16. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for your honest feedback! We appreciate your thoughts on pricing and are glad to hear that the Yixing clay items felt high-quality.
We’re also happy that we could resolve the issue with your defective item to your satisfaction and provide you with a replacement that you found valuable. Your feedback helps us continue improving our selection and service.
A Tea Salon Worth Seeking Out
The tasting was both informative and delightful, held in an exceptionally warm and beautifully curated salon. The guidance on brewing my favorite teas was thoughtful and engaging, shared in a way that felt nurturing and deeply knowledgeable. The selection of ceramic ware was varied and inspiring, with options across different styles and price points. I left with a personalized set of vessels to continue what has now become a cherished ritual. Thank you!
26. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you so much for your lovely review! We’re thrilled to hear that the tasting was both informative and enjoyable, and that our salon provided a warm and welcoming space.
It’s wonderful to know that the guidance on brewing your favorite teas was helpful and engaging, and that you found our ceramic selection inspiring. We’re so happy you were able to take home a personalized set to continue your tea ritual.
We truly appreciate your kind words and look forward to welcoming you back soon!
Overpriced and took long to arrive
Overpriced and took long to arrive, even in NL.
20. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Dear,
We are sorry to hear that your experience with your purchase from us was disappointing. I checked the tracking information and your order was shipped the day after it was placed (our stated processing time is 2–3 business days). After dispatch, the shipment is under the responsibility of the transport company, as we do not deliver parcels with our own couriers. Nevertheless, the parcel arrived within 4 days, which is also relatively fast.
Regarding the price: our tea is not a mass-market product. We source it directly from farms and small producers, which is why the price is naturally higher than what you might find in regular retail stores.
We hope you are satisfied with the taste and quality of teas.
It was a birthday present for my friend…
It was a birthday present for my friend and she adored the experience. Very detailed, room for questions and a great ambiance. She would recommend it
20. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Happy to hear your friend enjoyed the new experience!
Great experience
The delivery on time. Great online store, tea and other related things to choose!
22. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for a recommendation!
Delicate
Finally I have found a good place to buy tea. It is a new experience for me, brewing whole leaf tea and just for 10 seconds. But I am loving it.
22. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for your kind review! We’re so happy you discovered us and that you’re enjoying this new way of brewing whole leaf tea.
It’s a wonderful experience, and we’re glad you’re loving it so far. Looking forward to seeing you again and exploring more teas together!
We had a quite disappointing…
We had a quite disappointing experience. The teas did seem to be poor quality and expired.
20. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Dear Agnes,
Thank you for taking the time to share your experience.
The tasting you attended at the Prague Tea Festival was a presentation by Sergey, where he shared part of his collection of aged and rare teas. Some of these teas are intentionally matured over many years. If someone has not previously experienced aged teas, their deep, earthy, fermented character can sometimes be mistaken for being “expired,” while in reality this profile is precisely what collectors and tea experts value.
All teas presented were carefully stored and selected. Aged teas are appreciated for their complexity and transformation over time, similar to how certain wines or cheeses develop character.
We are sorry to hear that this style of tea was not to your taste. However, the teas were not expired, and the quality was in line with professional standards for aged tea.
If you feel comfortable, we would appreciate reconsideration of the 1-star rating, as it reflects dissatisfaction with a tea style rather than with service or product integrity.
We remain open to further discussion and would be happy to guide you through other tea profiles that may suit your preferences better.
Kind regards,
Moychay Team
Amazing first experience
Amazing first experience. Amazing. The store itself is an art form which speaks to both owner and staff passion for the craft of tea. Plus there’s incredible pottery on display, including tea sets.
My visit included a very in depth walkthrough of various Chinese, Vietnamese, and Dutch tea. And the owner was present giving a group session on tea culture through his experience, which coincided nicely with Chinese New Year and Ramadan.
The tea itself is fabulous, fresh, and memorable, particularly the Vietnamese variety I purchased!
17. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
particularly the Vietnamese variety I purchased!
Thank you so much for your wonderful review! We’re truly happy to hear that your first experience with us was so special.
It means a lot that you felt the passion behind the space, the teas, and the ceramics - we put our heart into creating that atmosphere. We’re also glad you enjoyed the tea tasting and learning about different tea traditions, especially during such a meaningful time.
Great to hear the Vietnamese tea stood out to you. We hope you continue to enjoy it at home. Looking forward to welcoming you again soon!
great tea
great tea, good service
It is not the first time I order fantastic tea from MoyChay.
The delivery was fast, the tea is great.
Highly recommend
17. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for your recommendation!
Snelle levering en goed verpakt
18. helmikuuta 2026
Vastaus yritykseltä Tea Culture Club & Tea House Moychay.nl
Thank you for your review!
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