Motorpoint - Manchester Arvostelua 

I have bought from motorpoint 3 times before and all cars have been of good quality but I have been extremely disappointed with the customer service of my last 2 purchases. For both my last 2 cars I had them moved to the Manchester Branch and the customer service has been appalling both times. The staff have been rude both times and the manager finds every flaw possible in my car to ensure that I didnt get my money that was agreed. We dealt with a staff member called Jack Hadfield in the Manchester branch and he was the most unwelcoming car salesman I have dealt with. He was rude and the overall attitude was quite disgusting. When I questioned about my car price, I got a abrubt reply. His replies were as if he was ready for an argument. This is the second time I have bought from the Manchester branch and both times I have had a bad experience. I have had the price knocked down of my car both times and they always seem to find some small microscopic detail which always seems to make the price of car I was part exchanging decrease. When I went home with my new car I notice that the caps on the both the driver side tyres were missing and there wa a few scratches on the bottom bumper as well as a small dent on the passenger side window trim, yet I had £150 knocked down for my vehicle despite it being in good condition. I have bought 3 times from Motorpoint in the past and they sell good quality cars, but it's a shame because their customer service specifically in the Manchester Branch let's them down. I believe its because I've had the car moved from the Derby branch, therefore the Manchester Branch haven't made the sale which I believe is the reason they behaved in such a way. I won't be buying from here again.

A very relaxing afternoon with no pressure to buy a car 10 out of 10 to the sales people

Great service on collection

Easy friendly car buying with great staff and good value cars recommended

Choosing the car was the easy part. Having to pay to have it brought to a more local site was expensive and I had an issue with the lack of the service history which only got resolved after I had to say that if it was not forthcoming then I would buy it from somewhere else.

Motorpoint Manchester. It was a great experience, and I don`t think it will be my last. It was also my first time using MotorPoint, and it was stress-free. I bought a Mazda CX5 Newground 24 reg and 12000 miles. I had been to RRG in Stockport and was quoted about £31000 (New) Nearly new approx £28000, and finally 1 year old £26000. Perrys the cheapest Newground was approx £25000. I got my car considerably a lot less than those dealers, a lot less. The staff at Manchester Motorpoint, were exceptional in terms of professionalism. They were cheerful, polite and very helpful in their pursuit of excellance. I was offered tea, coffee, and water which is standard to most company`s, but it was offered with sincerity and with a smile. All lthe staff, I met, were all busy, but importantly asking " Are you being looked after, can I get you anything" The Manager, Ryan a cool ajudacator, sweetend the deal, and rightly concluded the purchase with Abdul my friend for the day. I do not favour singling out individuals for special recommendations, as it is a collective team effort, however, this lad did a very good job, in my purchasing the car. He worked effortlessly, and demonstrated it with patience. For a young man he highlighted the need and dedication coupled with hardwork. Abdul is prepared to sow the seeds to harvest a good career, to be a success in what he chooses in life. Good luck, son, and thank you all at Manchester Motorpoint for a nice and affordable purchase.

Got my car from MotorPoint Manchester
Staff are great and helpful i would recommend anyone looking for a car to them, I'm loving my new car and can't wait to swap the another one

I recently purchased a Fiat 500 from your Manchester branch and Ryan couldn’t have been more helpful in resolving an issue with the driver’s seat. My emails were responded to quickly and I was kept regularly informed.

Very helpful. Lots of choice and we had a vehicle brought in from another location. It was clean and good spec with a decent price. 2nd time using them and would use them again.

I have been to this company twice. And they never disappointed me. Very helpful mick and the manager ryan. Rest of the staff very polite and pleasant also. Certainly go out of their way to help you. And what other company give you a courtsey call to see how you getting along with your new vehicle? Definitely recommend this company to anyone looking for quality cars and very reasonable prices.

As I am disabled it was very considerate that they brought every car I wanted to look at up to the showroom door so I didn't have to walk far to look at them.

Good quality car, easy buying experience.

The reception was warm and the staff were polite and friendly. They were happy to help.

These guys are pros! Knowledgable, efficient and very friendly. These guys are the Ferrari of the car dealership realm.

The price of the cars was the major factor in choosing motorpoint, much better deals on both buying my car and part exchanging my old one. Staff all friendly & helpful, got freebies too ! Bonus.

Friendly staff
Quality cars
Excellent service
Good advice and support
Easy purchase
Considerate after care

The staff at this branch were amazing! Supportive, caring and looked after all my needs.. My sales rep Mamnoon was 10/10 supporting me to make the best decision long term.. The rest of the team were approachable and ensured I was always being taken care of! Make sure you check them out!

Scandalous service from manchester.Had a car shipped up from Coventry,finance approved(as usual)2k deposit paid.Was trading present car(from motorpoint manchester)received call to say car was ready for collection from myself.During conversation I explained that my mrs would also be using the car(4 cars in the household,we all use each others)Sales guy then started accusing me of fraud!!Because my mrs would drive it i should have made a joint application!Utter rubbish!The manager also accused me of this so I refused the sale.I phoned black horse to tell them what had been said and I wasn't going through with the sale(conversation with manager is recorded on my phone)Black horse are looking into this matter.My son and daughter have cars from motorpoint(repeat customers)but have said they will not be renewing with motorpoint again.Terrible service from this store,NEVER AGAIN!

Sales great, but after sales customer service a bit slow on replying back.