It was very simple to understand. I appreciate the freebies because it’s far from payday. The only thing I didn’t like was they got my partners place of birth wrong. That may have been my fault becaus... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down comple... Näytä lisää
Yritys on vastannut
Nora was able to promptly address my concern right after I submitted it on the website. She responded quickly to my inquiry, and I truly appreciate how smoothly and efficiently it was handled. Thank y... Näytä lisää
Yritys on vastannut
Tante possibilità da valutare in futuro Prima vorrei leggere l'email che mi arriverà Poi prenderò in considerazione le altre possibilità di imparare acquistando altri articoli Comunque alcuni d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Moongrade
Yrityksen kirjoittama
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Yhteystiedot
Yhdysvallat
- help@moongrade.app
- moongrade.app
4,0
Hyvä
630 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Absolute scam
Absolute scam!
I signed up to a free trial with this app but did not use it so I went via PayPal to cancel my subscription before I was charged (4 months in advance), I emailed the address PayPal told me to in order to cancel, emailed them instantly and never got a response (September 25). Fast forward to January 26, I am charged just under £180 via PayPal, so I emailed the SAME email address to challenge this charge, to which they replied saying they would not give me a refund and directed me to their cancellation policy. My argument is, I emailed the address PayPal told me to, if that was the wrong email address to cancel my subscription, the team could of kindly directed me to the correct email address to ensure it was cancelled (baring in mind I did this 4 months in advance of being charged) yet they did not reply to my request knowing full well this is not the way to cancel. I have sent numerous emails to this team to which they just copy and paste replies. Complete scam. They should be ashamed of themselves.
20. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear PAIGE,
We regret that your cancellation request sent via the PayPal contact did not receive a response. We are actively working on improving our communication channels to prevent confusion. Please email help@moongrade.app with your account email and order number so we can review your case immediately.
Sincerely,
Moongrade Team
Interesting to discover my unknowns.
19. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear Kim,
It's great to hear you found value in discovering your unknowns. We are actively working on improvements to make our service even better. Please share any suggestions by emailing help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Appalling experience
Appalling experience, this app is useless, it just has basic horoscopes you can find in a magazine. I cancelled it straight away last month and this month I have been charged again, double price. When I send them an e-mail, they tell me I am not eligible for refund. Worst company ever.
19. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear Flo,
We are sorry to hear about the trouble with your cancellation and that the content felt basic. We are actively working on improvements to our features. Please email help@moongrade.app with your account email and order number so we can investigate your billing status and assist you further.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Marianna,
We’re thrilled to hear you had a great experience! We are dedicated to making constant improvements to our service. Should you need anything in the future, please email help@moongrade.app with your account email and order number so we can assist.
Sincerely,
Moongrade Team
Thank you very efficient customer…
Thank you very efficient customer satisfaction
16. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear Nathalie Bouchon,
We're thrilled you found our support efficient! We are actively working on improvements to make managing legal or injury matters even smoother. If you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Rusty
I just started the program today. I like the questions so far. I have not been in a serious relationship in over 20 years and its about time i found someone. Being rusty I need help. I willgive a different reveiw in 30 days when I have had more insight on how the program works.
16. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear Sandra Devins,
We're glad you like the questions so far! Getting back into dating after 20 years is a big step, and we're happy to help. We are actively working on improvements to the program. Please email help@moongrade.app with your account email and order number if you need anything.
Sincerely,
Moongrade Team
Do not like all the subsequent offers…
Do not like all the subsequent offers before seeing what I actually ordered
Also very confusing
15. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear William V,
We appreciate you noting the confusion regarding the subsequent offers shown before your order. We are actively working to simplify the Moongrade experience. Please email help@moongrade.app with your account email and order number so we can assist you further.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear bossbtch,
We are glad you found the sign-up process easy. Helping with chargeback, legal, injury, or scam recovery is our priority, and we are actively working on improvements. Please email help@moongrade.app with your account email and order number if you need assistance.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Elizabeth Leanne Mote,
We're thrilled to hear you're excited to try it! We are constantly working on improvements to serve you better. Should you need any assistance down the line, please email help@moongrade.app with your account email and order number so we can help.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear tammy.evangelista,
We’re glad you found our approach "Interesting"! As we assist with chargeback, legal, injury, and scam cases, we are constantly working on improvements. For any specific questions, please email help@moongrade.app with your account email and order number so we can help.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear susanhaislip,
We're glad you found the process easy to understand! Making legal and chargeback claims simple is our priority. We are constantly improving our system. If you need further assistance, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
Too many add ins
11. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear heaters-sniffy-,
We appreciate your feedback regarding the number of add-ins displayed. We are actively working on streamlining our platform to better serve your needs. Please contact us at help@moongrade.app with your account email and order number so we can review your experience and continue improving.
Sincerely,
Moongrade Team
They charged me for a subscription…
They charged me for a subscription and do not allow for cancellations through their app. I had to contact them and they claimed I was "informed" I had signed up for a subscription in the confirmation email I got. That same email is confirmation that I had "received" my product according to their Terms & Conditions, so they refuse to refund me for the additional month charge they took from me. Their pricing is misleading and unclear what you are actually paying for with their "One Month" payment option. You are not buying only one month! You are going to be charged one month at a time for a subscription you did not want, and cannot cancel easily through their app.
30. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear Kimberly Barlog,
We understand your frustration regarding the cancellation process in the app and the clarity of the 'One Month' option. We are actively improving our interface to ensure terms are transparent. Please email help@moongrade.app with your account email and order number so we can look into this immediately.
Sincerely,
Moongrade Team
Achtung Abofalle!
Achtung Abofalle!
Es wird einfach weiter abgebucht und steht immer das gleiche drin.
Besser nicht abschließen, viel Geld für die Mülltonne!
11. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear Heike,
We understand your concerns regarding the ongoing billing and subscription terms. We are actively working on improvements. Please email help@moongrade.app with your account email and order number so we can assist you immediately.
Sincerely,
Moongrade Team
The offers at the end were a lot 😬
10. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear cm.,
We appreciate your feedback regarding the volume of offers presented. We are actively refining this flow to better streamline your chargeback assistance. Please email help@moongrade.app with your account email and order number if you have specific suggestions or need further support.
Sincerely,
Moongrade Team
Brand new to me
6. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear LaBelle,
Welcome to the team! We are thrilled to have you join us. Whether it's a chargeback, injury claim, or scam recovery, we are constantly working on improvements to support you. If you need guidance getting started, please email help@moongrade.app with your account email and order number.
Sincerely,
Moongrade Team
I hope to gain all possible positive…
I hope to gain all possible positive thoughts on Wisdom to obtain to weilding the power of knowledge.
9. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear Jose Cruz,
We are thrilled you value wisdom and the power of knowledge. We are actively working on improvements to our legal and scam recovery resources to better support you. Please email help@moongrade.app with your account email and order number if you need assistance.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear maria lopez delfin,
We appreciate your rating and understand you are waiting to verify the outcome. We are actively working on improvements to better assist with legal or scam recovery claims. Please email help@moongrade.app with your account email and order number so we can ensure everything is on track.
Sincerely,
Moongrade Team
My experience so far has been great
My experience so far has been great. I'm very interested in finding my perfect match.
7. helmikuuta 2026
Vastaus yritykseltä Moongrade
Dear Tawnya Reifel,
We are thrilled your experience has been great! We are dedicated to helping you find that match and are constantly working on improvements. Please email help@moongrade.app with your account email and order number if you need any assistance.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear lireland,
We are glad to hear you find the app great! We are actively working on improvements to make our service even better. If you have any questions or further feedback, please email help@moongrade.app. Please include your account email and order number so we can assist you directly.
Sincerely,
Moongrade Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.