It was very simple to understand. I appreciate the freebies because it’s far from payday. The only thing I didn’t like was they got my partners place of birth wrong. That may have been my fault becaus... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Moon Grade has become a staple in my morning routine. The daily affirmations and tarot readings are surprisingly accurate and help me stay grounded throughout the day. I love how it breaks down comple... Näytä lisää
Yritys on vastannut
Nora was able to promptly address my concern right after I submitted it on the website. She responded quickly to my inquiry, and I truly appreciate how smoothly and efficiently it was handled. Thank y... Näytä lisää
Yritys on vastannut
Tante possibilità da valutare in futuro Prima vorrei leggere l'email che mi arriverà Poi prenderò in considerazione le altre possibilità di imparare acquistando altri articoli Comunque alcuni d... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Moongrade
Yrityksen kirjoittama
Navigate your love & personal life!
Build a strong, loving relationship
Build unbreakable friendships
Grow spiritually
Gain clarity in decision-making
Find your true life path & purpose
Achieve success in career & personal life
Yhteystiedot
Yhdysvallat
- help@moongrade.app
- moongrade.app
4,0
Hyvä
630 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä Moongrade
Dear Isabel Antunes,
É um prazer dar as boas-vindas à sua nova jornada astrológica! Esperamos que adore explorar o seu mapa astral e as leituras de tarot. Se precisar de ajuda enquanto descobre a aplicação, estamos sempre à disposição em help@moongrade.app.
Sincerely,
Moongrade Team
Too many ads at the end
Too many ads at the end! It needs to go right to the reading once the initial contact is done. It happened today so that's where I want it to be
27. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear Gloria Halsey,
We're thrilled you're enjoying your personalized astrology readings! We understand wanting a quicker transition right into your insights, and we're always looking to refine the app experience. If you ever need anything, we're always at help@moongrade.app.
Sincerely,
Moongrade Team
I cancelled and was billed, Help Center does not respond.
I signed up for a 3 month subscription. I was unable to access any of the reports I paid for and contacted the help center. I received no response, so I cancelled my subscription. Then, a month after my original subscription I was billed $99.99. I immediately contacted the help center, and once again received no response, I requested a refund and have still received nothing.
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear Vicky Jepsen,
We are sorry you could not access your reports and were billed after cancelling. We are actively working on improvements to our platform and support. Please email help@moongrade.app with your account email and order number so our team can resolve this billing issue for you as quickly as possible.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Farhana Haque Purnima,
It's wonderful to hear you are enjoying the app! We love knowing our daily horoscopes and birth chart insights are providing valuable guidance. Keep exploring the stars, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Very disappointed
I am very upset. I just paid for one month of service with your company. I did not get any readings or any emails pertaining to my personal life. Please send me my information. You’ve already got my interest.
24. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear Jill,
We apologize you did not get your readings or personal emails for your month of service. We are actively working on improvements to our platform to prevent this. Please email help@moongrade.app with your account email and, if possible, the order number so we can help.
Sincerely,
Moongrade Team
Pushing a lot of ads that was a bit…
Pushing a lot of ads that was a bit frustrating
23. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear mimi riviere,
We absolutely love that you're enjoying your personalized astrological insights and birth chart readings! We hear your point about the ads and will keep it in mind as we refine the app. We're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
I can not find the reading I paid…
I can not find the reading I paid $15.19 for . Getting late snd i am disappointed.
Today is March 22, 2026
Not able to change below
22. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear huddleston,
We understand it is getting late and apologize that you cannot find your reading. We are actively working on improvements to make our delivery process seamless. Please email help@moongrade.app with your account email and, if possible, your order number so we can assist.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Michele,
We're delighted you're enjoying your astrological insights and daily tarot readings! It's helpful to hear your perspective on the in-app offers as we fine-tune the experience. If you ever need anything on your cosmic journey, we're always at help@moongrade.app.
Sincerely,
Moongrade Team
I can't rate you before I try the app.
20. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear gbanker,
We understand wanting to explore the daily horoscopes and insights before sharing an opinion. Please reach out to help@moongrade.app with your account email and order number so our team can look into your setup and help you access all the features.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear blaxxklassy,
It's wonderful to connect! We're thrilled you're enjoying the personalized birth chart insights and daily horoscopes. Wishing you continued magic on your astrological journey, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
I feel at peace talking to the…
I feel at peace talking to the gentleman I am talking to do far everything is going really well
18. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear Charity,
We love knowing that your interactions have brought you a comforting sense of peace. Providing meaningful astrological guidance is our true goal. We're always here at help@moongrade.app if you ever need anything along your journey!
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Denise,
We're delighted that you are enjoying the guidance! It's wonderful to know our personalized astrological insights and daily readings are pointing you in the right direction. Wishing you continued clarity, and we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
0 Stars
0 Stars. What a scam of a site and company. You go through a series of offers, sign up for a minimal trial and end up getting recurring monthly charges. Trying to figure out how to log back in and cancel only gives you a headache. You can delete your account, but guess what? You’re still going to be charged!! You have to email a customer service email requesting a cancellation. Only found that out by googling it. It’s not user friendly and they make it difficult for a reason. Do not recommend. Asked for a courtesy refund of service charges as I haven’t logged in at all since trying to cancel the initial trial and they refuse.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear Bri,
We understand your concern regarding this billing experience. We'd like to kindly remind you that subscription terms are clearly outlined and agreed to before purchase. Please email help@moongrade.app with your account email and order number so we can review your case.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Jodie Benefield,
We're thrilled you're enjoying a smooth experience moving around the app! Diving into your daily horoscopes and tarot insights should always feel effortless. Keep exploring the stars, and remember we're always at help@moongrade.app if you ever need anything.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Talía viñuperales,
Nos alegra mucho saber que estás disfrutando de la aplicación. Esperamos que los horóscopos diarios y tu carta astral sigan guiándote con buena energía. Si alguna vez necesitas algo, recuerda que estamos siempre a tu disposición en help@moongrade.app.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Monica D.,
We love hearing that you're enjoying the app's clean design and seamless navigation! Exploring your birth chart and daily horoscopes should always be a visually beautiful experience. We're always at help@moongrade.app if you ever need anything on your journey.
Sincerely,
Moongrade Team
Scam app will continue to charge you after you delete the app
Scam app. I deleted my account months ago and they continued to charge me. They did this for several months even thought I didn’t have access to my account. Only after reaching out via email have they finally cancelled it claiming I still have access to my account baring in mind I haven’t been logging in since I deleted my account. Disgusting fraudulent company. Scammers!
18. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Moongrade
Dear Yasmin Mohamed,
We understand your concern about this unexpected charge. We'd like to kindly remind you that subscription terms are clearly outlined and agreed to at purchase. Please email help@moongrade.app with your account details so we can review your billing situation.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear mccrittypeaches,
We are so glad you are giving Moongrade a try! As you continue exploring, we recommend diving into your personalized birth chart or daily horoscopes for fresh insights. We're always at help@moongrade.app if you ever need guidance navigating our features.
Sincerely,
Moongrade Team
They helped me find the person I am…
They helped me find the person I am gonna marry and be with forever
16. maaliskuuta 2026
Vastaus yritykseltä Moongrade
Dear amwarren,
It absolutely makes our day to hear that our compatibility insights guided you to your future spouse! Wishing you both a lifetime of love and joy. We're always here at help@moongrade.app if you ever need anything on your beautiful journey.
Sincerely,
Moongrade Team
Vastaus yritykseltä Moongrade
Dear Glowie,
We are thrilled you found Moongrade very easy to use! We are actively working on improvements to our chargeback and legal services. For any future needs, please email help@moongrade.app and include your account email and, if possible, the order number.
Sincerely,
Moongrade Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Yritykset voivat pyytää arvosteluja automaattisten kutsujen kautta. Varmennetuksi merkityt arvostelut kertovat aidoista kokemuksista.
Lue lisää muunlaisista arvosteluista.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.