I absolutely love everything about Montu! Friendly and helpful staff if I ever need to call, prompt responses on live web chat, great choice of top quality products, fantastic prices on hardware compa... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Once the pharmacy had my prescription, ordering was simple. It was dispatched quickly with royal mail special delivery for next day delivery. One item from my prescription was not available to order... Näytä lisää
Yritys on vastannut
Not a great start, 1st prescription paid for then not dispatched due to prescriber error. 5 days later further prescription issue, medication now out of stock, requested payment again prior to dispat... Näytä lisää
Yritys on vastannut
Couple of months in and it’s been great, I was with releaf before, very expensive but very professional, I was worried about changing. All the doctors and customer service people have been fantas... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Montu UK is a leading provider of medical cannabis. Our fully licensed pharmacy allows patients to conveniently order their prescriptions. We’re part of Alternaleaf Clinic, one of the world’s leading medical cannabis companies. With our simple and safe processes, we make treatment easy, reliable, and focused on your health.
Yhteystiedot
Yhdistynyt kuningaskunta
- montu.uk
4,3
Erinomainen
807 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Spoke to 2 people on the phone
Spoke to 2 people on the phone
1st person seamed to not care and told me nothing could be done ,
Called a second time and super star Kacey saved the day she was super on the ball and needs recognition for fixing a problem I was told couldn't be fixed
17. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montu UK Pharmacy
Thank you for taking the time to leave this feedback. We are so glad to hear that Kacey was able to step in and resolve the issue for you, we will be sure to pass along your kind words!
Great service..
Great service... excellent delivery service
16. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montu UK Pharmacy
Hi , thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Vastaus yritykseltä Montu UK Pharmacy
Hi Rachel, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Excellent ⭐️⭐️⭐️⭐️⭐️
28. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Scott, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Vastaus yritykseltä Montu UK Pharmacy
Hi Ruth, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Excellent service
So far I have had an exceptional service from Montu. No issues whatsoever. Great selection of medication. Always dispatched and delivered on time. Portal is very easy to use.
Excellent experience so far.
Thanks Montu 🙏
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montu UK Pharmacy
Hi Chris, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
I have items on my prescription sold…
I have items on my prescription sold out all the time now the pharmacy is unreliable
14. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montu UK Pharmacy
Hello Ansar, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
Literally ignored me and my complaint
Edit: the reply implies they would contact me to resolve it, but they didn't. what a surprise....
Literally ignored me and my complaint, offered to follow up with formal complaints process then fully ignored me.
Montu aren't there to facilite access to medication, they're there to make money, and the service and consistency shows that.
10. syyskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montu UK Pharmacy
Hello, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
The doctors I spoke to really listen to…
The doctors I spoke to really listen to me, I have been on the prescription for 2 weeks now and I can’t believe how different my mindset is. I would definitely recommend this !!!!
28. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Katie, thank you for your feedback. Our patients' care and satisfaction is our ultimate goal, and your feedback motivates us to keep up the good work! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Really easy to use but only gave 4…
Really easy to use but only gave 4 stars due to low stock and availability
27. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Brandon, thank you for your feedback. We strive to deliver outstanding service to our patients, and your feedback is vital! If you need any further assistance or have any questions, feel free to reach out. Thanks again!
Vastaus yritykseltä Montu UK Pharmacy
Hi, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
A very responsive and professional…
A very responsive and professional service, arranging appointments is easy, queries are answered promptly. I rate the service very highly.
28. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Rob, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
The whole process has been great
The whole process has been great . The people and the company, all been very helpful.
26. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Alex, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Was not at all worrying nice easy chats…
Was not at all worrying nice easy chats and good advice fast service
28. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Karen, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Very helpful and I have been an…
Very helpful and I have been an nightmare thankyou
28. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hi Amanda, thank you for sharing your experience. We’re pleased to hear that you’ve had a positive experience with us. If you ever need assistance or have any questions, feel free to reach out. We’re here to support you!
Vastaus yritykseltä Montu UK Pharmacy
Hi Steve, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Vastaus yritykseltä Montu UK Pharmacy
Hi Christopher, thank you so much for your feedback. Please let us know if there's ever anything else we can do to assist you further. Thanks again!
Great professional service and timely…
Great professional service and timely delivery
28. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hey Rich, thanks for taking the time to share your experience! We're pleased to hear that you experienced great service from the team. If you have any questions or need further assistance in the future, feel free to reach out. We look forward to continuing to support you!
Very accommodating to all requests
Very accommodating to all requests.
Speed of delivery
Focus on what they can help you with,
26. elokuuta 2026
Vastaus yritykseltä Montu UK Pharmacy
Hello Donna, thank you for your feedback! We’re pleased to hear you had a positive experience with our service and the process was smooth. It’s great to know our teams are helping to make a difference. If you ever need anything else please reach out. Thank you!
What a fiasco
What a fiasco! . Iam still waiting for a reply, this is the 4th time I have tried to get this mess sorted . But you just ignore me & other people when there's a problem . I wish to officially complain about the way I have been treated during this fiasco. Any chance you could write an email & tell me what's going on ?. Because I am completely confused, plus my health has suffered big time ,, you are actually harming me with your actions, or lack of . Do not ring me. Due to health issues. David King.
15. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Montu UK Pharmacy
Hello David, we’d like to investigate this further. We’ve requested more details via Trustpilot so we can address this and work towards a resolution. We appreciate you bringing this to our attention. Thank you.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
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Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
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