Montessori Toddlers Arvostelua 

No mention during checkout or ordering that the delivery would be imported from China, take 2 weeks and need to go via customs etc. Small FAQ saying 5-10 working days.

Arrived smashed up with box squashed and parts of the toy broken off. The box even has poor english printed on it. Quality is shockingly bad.

They are have a very aggressive no-refunds-if-possible policy and seems that I have to post it back to China at my expense?! (no refund on any shipping).

Went for the chargeback route instead.

UPDATE: They have now acknowledged the inadequacy of their response about the broken frame and sent me a new one. I'd still never order from them again.

ORIGINAL: The art frame we ordered broke with minimal use. The little tabs inside that hold the art in place snapped off. I sent a message to the site and they wouldn't do anything because it was more than 14 days since purchase. Avoid this site, it's just cheap rubbish.

Ordered this for a babyshower thinking it was coming from the uk. When it was taking a little while I checked and it was coming from China! What arrived 2.5 weeks later was cheap and plastic and cracked down the middle. Ive asked for a full refund as there's no way a replacement will arrive in time for a baby shower. But we'll see what they say.

I would give zero stars if possible! They sent me a broken and damaged product. The packaging was fine and it was a Mothers Day gift so I didn't open it. When we did we found this broken product that they won't replace!!! DO NOT ORDER FROM THIS COMPANY!!!

Cheap plastic arrived broken for Mother’s Day and they would not issue a refund because I didn’t open the box until after the 7 day post delivery window had expired. Trash product and useless support.

SÄMSTA NÅGONSIN. Köpe deras 3-pack med ramar för barnens kostverk och det var den sämsta kvaliten någonsin. Tunn plast-"glas" ruta och LAMINERAT plastklistermärke i form av ett trämönster. Så otroligt dålig kvalitet för det priset. Känns som att produkten ska falla isär när jag byter bilder.. EJ VÄRT PRISET: Köp riktiga träramar för samma pris.

Avoid this company. Terrible customer service. After 3 weeks of waiting for my order, they cancelled it advising that they ‘logistically’ cannot fulfil my order. I suspect fuel prices have affected shipping and now they don’t want to stand by their free shipping.

I purchased the toddler hand print frame

I am extremely disappointed with both the quality of this product and the customer service I have received.
The Perspex arrived with protective film on it, which I did not remove until I was ready to use the product — as most people would. Once removed, it was clear the Perspex was scratched and dented. The outer packaging appeared fine, and there were no instructions or indication that I needed to fully unwrap and inspect every internal piece immediately upon delivery.
If this had been purchased as a gift, it would be completely unacceptable to expect someone to unwrap every internal component just to check for defects beforehand.
When I reached out to customer service, the response showed little understanding or accountability for the issue, which was incredibly frustrating.
It’s also clear from the reviews on your website that I’m not the only customer who has received scratched Perspex — this appears to be an ongoing quality issue.
To be clear, I am not asking for a full replacement kit — only for the damaged inserts to be replaced.
Overall, this experience has been disappointing, and I would not recommend purchasing based on both the product quality and the lack of helpful customer support.

Vilken huvudvärk det här stället har gett mig...
Gjorde mitt första köp 3 feb och fick en ram som saknade upphängningsanordning, som tydligt visas på deras medföljda bild att den ska ha. Mailade dem, får tjaffs och motstånd tillbaka, de erbjöd till slut 10% rabatt som kompensation med de ansåg inte något var fel.
Sen 2 veckor senare svarar en annan person som helt plötsligt helt förstår mitt missnöje när jag sa att jag vill reklamera köpet om de inte kunde skicka ut en ram med fästen för upphängning, då jag inte vill riskera ha sönder ramen om jag monterar det själv.

De skulle skicka en ny sa hon.
4 mars, fortfarande inget paket än. Mailade igen, de skulle skicka på nytt.
24 mars, fortfarande inget paket.
Det hade tydligen blivit något fel vid leverans så de skickade på nytt IGEN för 3e gången. Då dök ramen upp en vecka senare 31/3.

Tyvärr är även denna ram utan upphänging.. Jag fattar inte varför de ens har det i beskrivningen att den ska va redo att hänga upp?? Den andra jag fick först testade jag att hänga över spik, krok och skruv bara över kanten på baksidan, men det glider ju bara av allting.

Helt j***a hopplöst företag!! De rensar ju ALLA negativa recensioner på sin hemsida och ljuger om sitt omdöme, det syns ju här klart och tydligt att folk är jättemissnöjda. Hade sett många dåliga recensioner här m.m. men det var tyvärr först efter beställningen hade lagts... annars hade jag aldrig slösat min energi, tid och mina pengar här. Jag är inte nöjd nu men jag orkar heller inte jaga att få något som var felaktigt från första början så kommer inte begära reklamation eller liknande, det är inte värt mer tid asså.

Det gick 2 månader för att få ytterliggare en produkt som inte uppfyller beskrivningen eller syftet av varför jag köpte den.

This s the second order I’ve placed and am really pleased with the quality of the product!

my item has still not arrived, so too late for intended date, a present for my granddaughter

I purchased a personalised jigsaw for my granddaughter from an advert on facebook. Very poor quality not at all what I expected from this company and was relatively expensive. The quality was very poor I would not recommend this product

Like many other customers, I wish I had read the reviews before I made the purchase. I was also led to believe I was buying from Montessori. After three weeks my order arrived. It was packed in two good quality boxes with Montessori printed on them, unlike the three items I purchased which did not have Montessori mentioned at all. I paid £42 for my order for items that would probably be for sale in the pocket money section of a toy shop for a few pounds!! Extremely disappointed.

Terrible delivery, ordered some 16 days ago but sill hasn't arrived despite them stating 7-10 days. Emailed them for an explanation and again despite them stating a reply in 24 hours, 48 hours later nothing. Hopefully the product will be better than the customer service... I can only wait.

Really disappointed with the Toddlers Music set. It arrived in a box that was battered and not suitable for gift giving. I do not think the item itself is worth the money I paid - I think it looks and feels like a cheap version of something that could have been special.

Absolutely horrible! Placed order on 2/18/26, just received out for delivery today 3/3/26. Went to tracking and I am po’d!
The our city and state (California) but it’s out for delivery in same city name but Kansas!!!! Delivered from China!!!!
Only way to contact them is email!!! Shouldn’t be allowed to do business in USA!

Quality is so bad, it's sad knowing that it could have been a great decoration

Terrible experience - still not sure whether this is a legitimate setup. My parcel never arrived (ordered 3 months ago!) and I had to get my money back through the bank as the company said they don't issue refunds. They did respond to all my emails (Charlotte?!) but I just felt I was being fobbed off. Don't go near them!

Guaranteed shipping was not true and the products when they arrived were terrible quality/not as advertised.

Site is a scam do not purchase.

I ordered a product in a colour then received a different colour. When emailing about this they just said I couldn’t return or swap it. Instead of giving me a full refund or just sending what I ordered they only gave me a “partial refund” 20% which was stuff all of my money back.
It’s actually over priced and the quality isn’t the best anyway. I’d recommend everyone stick to Shein or even Temu.