Easy to use and Customer Friendly site. Staff are definitely Customer Focused. Orders are dealt with as if you are the only one.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Good web site, easy to use and order. Prompt response by email confirming order and despatch details. Item arrived promptly as ordered, well packed. Will use this supplier again.
Adaptable was able to add an additional item to order and take that payment even over bank holiday period. Package arrived few days later and all items are present. Have purchased a variety of produc... Näytä lisää
Yritys on vastannut
Could not access one product due to technical site issue but sent order with note reporting this. Not only was it swiftly sorted but email with info. immediately arrived allowing me to add to order an... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Model Scenery Supplies is a UK leading online shop supplying hundreds of highly detailed scale model products and scenery sourced from over 100 manufacturers around the world. With many hard to find products or exclusively only available in the UK from their online shop. Supplying items to industries and the hobbyists, including Architectural and Civil Engineering, Film and Television, Stage and Theatre, Special-effects Companies, Model Railway and Wargamer, Diorama Modelling and School Projects.
Yhteystiedot
North Norfolk Business Centre, Northrepps, NR27 9RQ, Cromer, Yhdistynyt kuningaskunta
- modelscenerysupplies.co.uk
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wide range of products and very quick…
Wide range of products and very quick delivery.
25. heinäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased your order arrived in good time, thank you for your 5 stars and review.
Model Scenery Supplies doesn't deliver to Northern Ireland
Unfortunately, Model Scenery Supplies doesn't deliver to Northern Ireland. My understanding is that this is because of the additional costs which would be incurred as a result of the Windsor Framework. It is a sad indictment of the Government that British citizens living in Northern Ireland cannot get goods from mainland UK as a result of the European Union. I had purhased goods from MSS before and found them to be of good quality.
25. heinäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Hello Terry,
I am sorry you are unhappy with the cancelation of your order, We are too, especially because you are an existing customer of ours.
We had no option but to suspend all shipping to Ireland when the Windsor Framework (customs declarations needed) came into effect earlier this year. The new regulations meant extra work for these orders, and being a very small business we did not have the staffing for and unfortunately our system is not set up for.
We have tried to make this clear to all customers before an order is placed, with a highlighted statement in red on the checkout page, unfortunately you misunderstood this.
We are sorry for any inconvenience, and at no time are we discriminating against any of our cusomers or where they live. A refund has been arranged.
Vastaus yritykseltä Model Scenery Supplies
We are pleased you are pleased with what we do. Thank you for your review and 5 stars.
Lovely company.
Lovely company.
Felt that you were dealing with someone who knew and cared.
26. kesäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are a small business and love what we do, I am pleased it shows. Thank you for your review and five stars.
Fantastic product range.
Fantastic product range.
Prompt execution of order which was well packed and arrived safely.
25. kesäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased we had what you were looking for, I will pass on your message to Debbie who dealt with your order and always takes great pride in her packing. Thanks for your 5 star review.
Great selection of products
Great selection of products at competitive prices and quick delivery
25. kesäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Thank you for your review and five stars, we are please your order arrived in good time.
Great products and quality
Great products and quality. Very efficient delivery service and friendly staff.
25. kesäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased we could supply you and you are happy with your order, thanks for your review and giving us 5 stars.
All round great.
As always,great products,great price,great choice.Service is first class,very speedily delivered,well packaged. Highly recommended
24. kesäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Thank you for your review and giving us five stars. Also thanks for your orders and coming back to us.
Very quick and helpful response to my…
Very quick and helpful response to my problem
24. kesäkuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased we could help you. Thank you for your review and giving us five stars.
Two great products
Ordered two products on different days and both arrived the same day. Great service and customer care
27. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Thank you for your five stars and review, we are pleased your orders arrived in good time.
Vastaus yritykseltä Model Scenery Supplies
Thank you for your feedback and 5 stars.
1st class service
Always a pleasure to do business with this company. Always telling you how your order is progressing and so friendly. And quick service.
27. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Firstly a big thank you for your orders and continued custom over the years, it's much appreciated. Thank you, also for your review and giving us five stars.
Very well packed and prompt delivery
Very well packed and prompt delivery, easy ordering.
27. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Debbie prides herself on her packing, we are pleased your order arrived safely and on time. Thanks for your review and 5 stars.
Vastaus yritykseltä Model Scenery Supplies
Thank you for giving 5 stars with your review, we are pleased you are happy with what we do.
Terrain building supplies
Bought as part of a present, super quick delivery and awesome products
26. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Thank you for your review, we are pleased you are happy with our service and the products.
Vastaus yritykseltä Model Scenery Supplies
We are pleased we could help with your project, thanks for your review and 5 stars.
Quick despatch
26. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
Thank you for your feedback and 5 stars.
Excellent service
Excellent service, keep you fully informed.
Have access too one of the fastest and reliable Royal Mail systems in the country.
26. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased you like what we do, thanks for your review and giving 5 stars.
I found exactly what I was looking for…
I found exactly what I was looking for quickly. Delivery was very quick and the fragile item was very well protected. I’m glad I found this shop
26. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased you are happy with your order and delivery. Thank you for your review and 5 stars.
Two nice products
Two nice products, small chapel and wedding party painted figures. Well packaged and quick delivery.
25. toukokuuta 2025
Vastaus yritykseltä Model Scenery Supplies
We are pleased you like your order and it arrived well packed and on time. Thanks for your review and 5 stars.
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.