بالنسبة لايلي كتير حبيت عالموقع لانو بضاعتن حلوي كتير ولما يعملو خصم بيعملو منيح يعني كل شي نفسي في بقدم جيبو بسبب الخصومات اللي عندن كتير حلو وحتى الكواليتي تاعيت التياب شي حلو كتير بيجنن وفخامة... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
True to size. Never disappointed with online shopping. Quality is 100% genuine and lasts for years.
Absolutely love Modelle! Especially the sleeved jilbabs, beautiful high quality fabric and design and at such a low price compared to my local boutiques. I’m so happy with my purchase that I bought an... Näytä lisää
The denim skirt I ordered was long, stiff and doesn’t enable for me to walk comfortably in. As for the sleeveless body dress, it has arrived in the wrong colour and yet again too long and stiff. When... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Modelle is Australia’s trusted name in modest fashion, with a heritage in retail since 2000 and eight stores across Sydney and Melbourne. Our journey online began in 2019, allowing us to bring modest clothing online in Australia to women everywhere who value elegance, comfort, and confidence. At Modelle, we believe modest wear should never be a compromise — it should be stylish, versatile, and empowering. Each of our collections is thoughtfully curated, offering everything from everyday modest essentials to special occasion dresses, crafted with premium fabrics and timeless designs. Whether it’s an abaya, maxi dress, scarf, or coordinated set, our pieces are made to celebrate individuality while staying true to the principles of modesty. As a proudly Australian brand, we pair modern modest fashion with exceptional customer care. In-store, our friendly team helps women find the perfect look, while online we offer fast delivery across Australia, simple returns, and a seamless shopping experience. Our loyal customers trust us for high-quality fashion that reflects both personal style and cultural values. Modelle is more than just a modest fashion brand in Australia — it’s a growing community of women who embrace elegance, inclusivity, and confidence. From Sydney to Melbourne and beyond, we continue to redefine what it means to combine modesty with fashion.
Yhteystiedot
PO box 124 Chester Hill NSW 2163 Australia, 2163, Sydney, Australia
- +61 416827187
- cs@modelle.com.au
- modelle.com.au
4,2
Hyvä
222 arvostelua
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Dint get the item ordered
I got 1 item missing in the package and when I tried reaching out and got a reply saying that the item was out of stock and I will get refund for that item, but what if I dint check the quantity? Modelle would have silently ignored and not even inform and refund the money? This is very bad experience I had and now it comes to trust issue with Modelle.. makes me think to shop again with Modelle..
27. marraskuuta 2023
Vastaus yritykseltä Modelle
Hello Mohammed,
We sincerely apologize for the inconvenience caused to you.
We couldn't notify you in advance because we checked the stock at other locations before confirming that it would be refunded.
Rest assured that we will process the refund ASAP. Thank you.
Prompt delivery
27. lokakuuta 2023
Vastaus yritykseltä Modelle
Many thanks for the 5-star review, Afrah! We very much appreciate it. ❤️
The greenacre modelle is terrible
The greenacre modelle is terrible, the service is bad, the staff are rude and ignorent. i bought a top and it had a missing button so i went back to them a few minutes later and the lady says i cant return it or even exchange it and made me go all the way to chester hill which was very far and hard for me to go to just to get a dress from them when greenacre would have easily exchanged it. muslims shouldn't be like this.
13. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Modelle
We are saddened to know about this matter lovely and we'd like to learn more about what happened. Please contact our head office at +61 416827187 Mon-Fri : 9AM-5PM (AEST) so we can hear about your experience and take the proper next steps.
It’s were damaged when arrived
It’s were damaged when arrived, customer service won’t return my calls. I am from the US and no longer will be shopping from this location.
26. syyskuuta 2023
Vastaus yritykseltä Modelle
Hello Maryan! We are deeply sorry for the inconvenience caused.
Please contact us at cs@modelle.com.au to discuss the matter. Thank you.
I love shopping with Modelle
I love shopping with Modelle, it’s easy and very quick to receive your order. I would recommend everyone to buy from here the best thing is they quality is great 😊 👍
25. syyskuuta 2023
Vastaus yritykseltä Modelle
Hi Fazina!
Thank you for taking the time to share your feedback with us and the community. We’re delighted to see that you had an overall positive experience. 💙
Very quick delivery with no issues
26. syyskuuta 2023
Vastaus yritykseltä Modelle
Hello Patty!
We are incredibly grateful that you took the time out to leave us a 5-Star review. Can’t wait to have you with us again. 🥰
Delivery 👌🏽
It was really fast delivery despite not being express delivery. Funnily enough, I made an order to a comparable business (the day before this purchase) via express post and it’s a week later compared to Modelle. I’m very impressed.
26. syyskuuta 2023
Vastaus yritykseltä Modelle
Thank you so much for the kind words, Ani! loved emoji 🥰
It’s fantastic to know that you had a wonderful experience with us. We’re honored to have had the opportunity to serve you. ❤️
Vastaus yritykseltä Modelle
Hi Belinda, you made our day with this review! 🥰 Thank you so much for consistently choosing us. ✨💕
The dress is completely see through not…
The dress is completely see through not happy at all
27. elokuuta 2023
Vastaus yritykseltä Modelle
Hello Dilara, thank you for your rating! 😊
Your input is important to us, and we’re committed to making any necessary improvements. We can’t wait to welcome you back and provide you with an even better experience next time. 💕
Beatiful hijab with nice fabric
I will most defiently be ordering from modelle again, I loved how my hijab and how it turned out. The shipping was a bit pricey but I understand why it was because I live across the country.
25. heinäkuuta 2023
Vastaus yritykseltä Modelle
Thank you for the awesome review, Iadan! 💕
We’re delighted to hear about your positive experience with our hijabs.
Just so you know we offer Free Domestic Shipping on orders over $100AUD 😍
Thank you once again for your review and for being part of the Modelle family! 🥰
Never received my order
25. heinäkuuta 2023
Good quality and early shipping i…
Good quality and early shipping i really happy with the quality thanks.
3. heinäkuuta 2023
Beautiful Dress..was exactly what was…
Beautiful Dress..was exactly what was advertised
+exceptionall service.
2. heinäkuuta 2023
Really good quality
3. heinäkuuta 2023
Thanks so much…delivery on time and…
Thanks so much…delivery on time and everything was same size.. I do love it all my scarf high quality and good material.. 🥰🥰🥰
29. kesäkuuta 2023
Poor online customer service
I recently purchased some items online (my second time ordering). I received a dress in a different colour to the one I ordered. I reached out to Modelle via email who confirmed it was the wrong colour and that they would speak to the team and get back to me "as soon as possible".
After waiting a day I sent a follow up and my response was that they couldn't issue a return label due to me not being in AU and if I wanted a $10 voucher. I declined this, because I paid 5x that for the dress I ordered.
I said I either wanted a refund, a return label or the actual item ordered shipped to me. After not getting a reply after a day (which is ample time to respond to your customers btw) I decided I couldn't be bothered dealing with Modelle anymore and disputed the transaction through my payment provider. I then sent an email to Modelle letting them know I had gone to Afterpay since they were not helping me recifty the mistake made. I explained a $10 voucher to spend within the company again is disrespectful, I definitely did not want to shop there again after this.
So that email got me a response and a phone call saying that the "IT team" or the postal carrier couldnt print the label.
I called the lady who handled this out on the phonecall (I will name her but presumably she's a Manager or the Owner) for poorly handling the situation. She obviously needs a lesson in customer service because your unsincere sorry, rude tone and lack of understanding shows because you couldn't even understand my frustrations as the customer. After all that at least I got a refund but it did take a lot of effort.
So here is my review I promised to publish in my final email that sent to you guys to let others know about my own experience.
19. tammikuuta 2023
Oma-aloitteinen arvostelu
It’s been 8 business days (!) since I…
It’s been 8 business days (!) since I did my order and nothing has been shipped yet. Waiting PATIENTLY as I’m moving overseas in the next two weeks.
4. helmikuuta 2022
Oma-aloitteinen arvostelu
Half of my order never arrived
Half of my order never arrived. I returned the half that did arrive and they refused to issue me a refund. Close to $150 Aud was stolen by these people.
If they have scammed you please file a dispute with your bank, it is the only chance you have. I am in the process of doing this.
13. tammikuuta 2022
Oma-aloitteinen arvostelu
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