Mistertango Arvostelua 

For 3 years I used their service and suddenly they blocked my account and started asking for information that is too personal repeatedly. I am disappointed with the support department because they did not adequately answer why they were closing my account.Important and unreliable and I would not recommend anyone to use.

They blocked funds, delayed payments, requested the same info multiple times just to procrastinate payouts, definitely a service that should not exist or he used by anyone.

Dear All,
unfortunately I became a personal client and my company too, at Mistertango.
They took a lot of money for the initial payment. Shortly after that they closed my two accounts without notice. I found out about the whole situation from my company's clients who called me saying that they could not pay me for my invoice. It happened in autumn 2019.
I haven't regained my funds until now. I gave all the documents that Mistertango expected ... I get every few days information that I can transfer my money to another bank (with the same company name) and each time the transfer order is canceled by Mistertango - without giving a reason.
Of course, all the time - every month - MISTERTANGO charges a 99.99 euro fee for maintaining an account for my company. I filed a complaint and received the answer that they charge and will not give me the money back.
For a Mistertango representative who can read this - the ticket number from my complaint is 128048
So that MT has no doubts or further excuses.

Do not ever start using the services of this so called bank. This is a shame for fintech companies.

----Most of the positive reviews are probably fake and MT is actively reporting negatives to remove them----

Had passed all the KYC/AML steps and been using personal account for a while. They stopped their card service but no replacement yet continued to charge the same fees.

Then out of nowhere they closed the account with no reasons or explanations.

Support is totally useless by either not responding or when days/weeks later a response is even sent its utterly useless and not relevant. Phone doesnt work or tells you email.

Further was told that they can onboard again once everything is closed which makes no sense.

Icing on the cake is the fact that they were penalized by the regulator their ie Bank of Lithuania for breaches and issues.

And instead of dealing with their issues, improving their processes and becoming a better banking business they appear to be busy pumping in fake reviews on here and actively removing negative reviews against them to try and increase their ratings.

Meanwhile, my money remains stuck on there, get no support response, can't access my account to withdraw it to my other bank accounts due to 2fa and I would bet they've continued to charge me fees for it!

I am stuck on account verification forever. The support doesn't understand me

Restrictions to send/receive payment transfers But they continue to charge monthly fees. no apology or explanation about the actual situation.
an advice, stay away from them!.

MisterTango seems to need money. They have big problems with regulations and have blocked funds because they probably need it. I had tried to register before I fell here, and they seem very eager to have me as a customer ! They ask me to send the documents back within 7 days. No competitor imposed this deadline on me. Thanks to all the people who posted a comment to prevent !

Closed down. Fined by the Central bank in Lithuania

They blocked our business account in October without any notice after we had jumped through weeks of compliance to get onboarded and paid their fees in September. Only though social media we found a link to an article that the bank of Lithuania had fined them and imposed restrictions. No notice, no apology, nothing.

Now we are trying to get our money out and close the account. We have tried now 6 times and they keep rejecting the transactions and asking us to do something different. We have provided evidence that the receiving bank is in our business name and they still are preventing. We have attached bank statements, letters, screenshots and still they will not release our funds.

The icing on the cake was after blocking our account and preventing transactions they have now charged us the monthly fee of 99 euro.

Mistertango is holding back funds on purpose! This company is an absolute scam and should be completely shut down.

They return the money, but the fact is that they have finished working. Let's find Mistertango replacement together, which will be more reliable and simple.

Vor 4 Wochen ging plötzlich ohne Vorwarnung gar nichts mehr. Geld das von Klienten an uns gesendet wurde, kam nicht mehr bei uns an.

Das Geld transferieren ging auch nicht mehr. Auf Nachfrage gab es dann erstmal keine Info, erst Google informierte über das Desaster. Man hatte bei Mistertango nicht korrekt die Unterlagen abgeheftet, die Zentralbank hat alles dicht gemacht.

Dann mussten wir um die Kontrolle über das eigene Geld zurückzuerhalten wochenlang nahezu im 2 Tagestakt alle möglichen Papiere einsenden die wir eigentlich schon längst beim Onboarding und der Kontoeröffnung abgegeben hatten.

Selbst beim versuchten Transfer von einem Konto derselben Firma zu einem anderen - "Transfer Authorisation Denied" - man behält einfach unser Geld ein seit Wochen. Hätten wir nicht noch andere Konten bei anderen Banken, hätten wir instant unseren Cashflow komplett eingebüßt.

Dann könnte ich meine Mitarbeiter nicht mehr bezahlen, meine Rechnungen, die Miete fürs Büro... ich musste erstmal 50k aus dem Privatvermögen aufstellen damit ich meine Firma weiter betreiben und meine Mitarbeiter bezahlen kann...

Ich will mir gar nicht vorstellen wie das für Leute ist deren eiserne Reserve nicht so hoch angesetzt war wie meine, oder die keine alternativen Banken und Konten haben... die sind ruiniert.

Richtig miese Nummer. Die Karte für dessen Postversand ich per Express fast 200€ bezahlt habe kam auch nie an...

Was soll man da noch sagen? Ich hoffe die behalten die 80k nicht unter irgend einem blöden Vorwand ein.

Ich werde die Bewertung updaten wenn wir unser Geld zurückerhalten. Falls nicht, wird auf jeden Fall geklagt.

Blocked money

Mistertango still blocking money and buying time.
There is still no reply to the emails or they are automatic. The account collects money for maintaining and maintaining the account, but you cannot transfer money from it. We have been suspended from payments and payments for invoices, which results in the loss of credibility and financial liquidity. Such activities are catastrophic for any company.
The customer service office provides email addresses and phone numbers for contacts that no longer work in the company or have an autoresponder turned on for no presence in the company until further notice. People in the telephone service office do not want to provide their names or physical address of the company.
Does anyone know the current address of Mistartango where the board and managers work? Address on the Mistertango website is virtual.
At what address can we join forces for a collective action?

Hallo ,
I realized I had the account blocked around October 25th, when I tried to make a bank transfer. I contacted Mistertango via email, who told me to wait for communications. After 10 days they answered me by saying that mistertango has the right to block the account for 90 days that can be renewed for an unlimited number of times.
I decided to make a criminal complaint for embezzlement. Have any of you already done something like that?
Thanks

While I agree with the comments about blocked assets, I should also note that they did actually withdraw my funds after providing the requsted documentation (proof of ownership of the receiving account). It was indeed a rather poor experience though.

The story goes on ....

Mistertango is holding back funds on purpose!

1) Transfer rejected - without notice!
2) days later - requested transfer of funds via eMail
3) days later - form sent with all relevant data
4) days later - MT wants the same data once more in an online form
5) days later - provide evidence that your account abroad is your account ....

They are obviously buying time and illegally holding back funds.

Lithuania is becoming famous for financial fraud, related to bitcoin. If this applies to MT I don't know, but it smells very much like that.

Hands off!

They worked pretty great until 2018 when they introduced the paid membership. After that it's been a constant downhill. And a few days ago they "suspended" all personal accounts and all attempts to contact support resulted in the same email responses that don't give any useful information. It's a good thing I only had 1-2 euro inside, but a lot of people have serious funds blocked.
Don't try to register, stay away or you'll regret it.

Money is frozen for a third week now. I was not even informed that they froze my funds. It was a surprise when I logged in to make payments. I run a company, my employees are not getting paid, I have invoices due. All they say that my account is suspended. No reason, no timeline, no steps to fix that.

They are not even offering any help to fix that. We will be going to court for this. This is an absolute nightmare of a company.

By the way. Don't even bother with phone support. They are useless and only say to wait for an email.

KEEP AWAY, UNLESS YOU WANT TO BE BANKRUPT.

They keep silence since Friday. Are they thinking to run with the money of all clients?
Please, MisterTango...answer us!
Scam!

Really great Bank, best support ever! Highly recommend mistertango to everyone. No risk at all to lose your money! 100% save! Do not waste time for searching for any alternative Mistertango is the best bank on our solar system , better to say in our milky way galaxie, no no even this is understated BEST IN THE UNIVERSE... Just try it and sign up you will never regret it.