MissingX - Software for lost property offices Arvostelua 

Impressive solution, easy to understand, search was precise and good service for a secure return of my item

The Missing x services are useless. I feel they intentionally keep lost items and make money off of them from auctioning them off.

No one returns your messages. I had a tracker on my ipad that clearly showed that it was in the airports lost and found!

If you go to pickup yourself there is some hope. Only thing is that they charge you to pickup your lost item.

Total scam and waste of time

Listen I’m a student at Hagley Catholic High School and yesterday morning I lost my school bag on a West Midland Railway train to hagley and when I’ve gone on here nothing so far and no contact to me about a match despite my very specific details I wrote.Along with that about 2 months ago I lost my coat on West Midland Railway and when I checked for about a week on nothing had come up.Just don’t bother you most likely won’t find what you’ve lost and I’ve had a 0% success rate so unless my bag is returned with my important GCSE revision notes in then consider this review permanent.

My experience with Missingx.com itself has not been a problem, but their use of UPS has severely impacted my experience. I have tried to find a way contact them to suggest they find a much better courier and this appears to be the only way hopefully they see this and act for their benefit. Because at a cost of £58 it was definitely Not value for money.

Excellent service. !00%. I'm impressed!

Hello, good morning. It’s Ok. Very fine to my best.

How long does it take to respond?? I lost my AirPods case on a train and it was listed on missingx. I have put in a claim and absolutely no response.
How do I even know if it’s mine if it takes forever to even get a match response?

The item is actually important, it’s something I need everyday.
Meanwhile no picks up the phone at the missing office station.

Can I get a response to my claim??!!!

*UPDATED*
I’m sure if you read my response, you’ll see I said I already filed a claim with the item they found and I was told I will be contacted. How long does it take to respond to an item that’s already been found?
I lost it on a train from Northampton to London. Information isn’t clear. There’s no timeline, no one to contact.
If the items wasn’t already found, then I’ll understand. But they already reported it found.
So what’s the delay???

Lost wallet during a long train ride, discovered it lost when at an international airport and now without a passport and banking cards! -- never expected to see the thing again. Sent in a report later same day, 2 days later there was a match. Now wallet on the way to me, what can I say: trustworthy, fast, reliable

Rask og god service, ble oppringt 👍🤩

quickly work, easy to send my forgotten coat to home.

Easy experience to reclaim lost stuff at an airport

I forgot my Ipad on flight with Norwegian. Thanks to missingX, Hittegods Oslo Lufthavn and Norwegian, my property was found and the rest was perfectly organised and proceeded. It was easy to communicate and Bring delivered package in only one day.
Only one thing was difficult-to find serialnumber of my Ipad. I did not know how to do it, but got help with that from a family member.
Thank you all!

Absolutely awful, I left my kids suitcase with all their clothes on the train, contacted the train company and told to use missing x, it doesn't work. It's a joke. Why don't they have a lost property room you can go to and get your stuff back. Outsourced to someone with a poor website making money from misery.

I left my phone at a table near the gate. I called a restaurant near the gate and they found it. They took it to lost and found. I filled out the form and added a message to my iPhone to call my spouse. In less than 24 hours, we had a call and received the form to ship my phone. Thanks so much.

Missing x website is hopeless and very badly programmed. Impossible to save details of the Avanti west coast train time and date and service in the online form. I can tell from reviews that it’s a complete waste of time. Unfortunately no one answers the phone at Manchester lost property or Avanti lost property though recorded message gave me an email address. Very shoddy of Avanti towards their customers. Staff on trains are generally polite and helpful so why is this not reflected in Avanti’s customer service systems. Unfair on customers and staff

MissingX did noe find my watch and sent me a mail telling me this. However, when I contacted Hittegodskontoret in Gardermoen, they found it at once. The payment method worked ok, though.

I registered my item and got a call from someone from lost property at Waterloo within fifteen minutes to say it was found. Very grateful.

This company is an utter sham and companies, such as Avanti rail, that use them are equally shoddy for having deprecated their service to such a company. I left my jacket in a 1st Class carriage. Whilst it was my fault, Avanti staff took great delight in outlining this to me when informing me I must use the third party to register a claim. So, no support from Avanti then.

After completing the lost property form I have heard nothing at all. The jacket, I suspect will be sat in a London Avanti office until it is disposed of. I thoroughly hate services that provide no service at all and MissingX.Com are an exceptional example of a parasitic business feeding off low quality businesses.

Rapporterte glemt jakke ved sikkerhetskontrollen på Gardermoen hvor det også ble lagt bilde av tilsvarende jakke. En uke senere uten respons, så dro jeg tilbake til hittegods på flyplassen da jeg så det var registrert 3 jakker med samme farge, men uten noen annen beskrivelse. Selvfølgelig var jakken min der etter at de letet opp jakken manuelt ved hittegodskontoret. Ubrukelig «tjeneste»!!!! Måtte i tillegg betale et gebyr siden jakken var registrert på dette tåpelige firmaet.