At first the month long delivery time was a bit much, but we can assume, and then the package never showed up but was delivered...and now I'm thinking I got scammed. I threw a hailmary and emailed, a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Amazing customer service support. I used Apple Pay to check out quickly and it inadvertently selected my old home address. I realized my mistake when I checked the confirmation email. There was a link... Näytä lisää
First off i can't recommend this company enough! Although (through no fault of their own) the first shipment was delivered to the wrong location, MISSCOSY reached out to me several times to correct... Näytä lisää
I've ordered a set for my wife which upon delivery seemed to be the incorrect size. Upon contacting Miss Cosy they took on the issue by sending the correct size themselves on their own behalf and I... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Wife loves it!
Super soft, she wants another to wear everyday
Inaccurate information via customer…
Inaccurate information via customer service. I started a return process with customer service guidance, my report was approved, and only after I packaged our and uploaded the tracking number they said I’m out of the return period. And I had to pay for return shipping.

Vastaus yritykseltä MISSCOSY
Horrible company that doesn't have any…
Horrible company that doesn't have any flexibility in the sets the produce. Everything must be one size even though they are separate pieces.
Not accommodating to body types - very archaic stance. Also super wasteful.
Stay away!
Excellent follow up and professional…
Excellent follow up and professional staff!
Great quality product and customer…
Great quality product and customer service.
Good customer service
Made a mistake ordering the wrong color. Quick response to fix it and arrived quickly. Follow up email was appreciated. Great experience and customer service.
The loungewear is great but CS is even better!
I had some issues with the fit of the items (a gift from my spouse) but had already removed the tags and stupidly waited a month to even contact CS. Customer service was amazing and went above and beyond to fix any and all problems! Plus the actual items themselves are stain resistant, don't shrink in the dryer, and so so soft and cozy! I just want to full my loungewear drawer with Miss Cosy! Really cannot recommend them enough.
Customer service amazing
Customer service amazing. I had a question about my order and got a response right away.
Excellent customer service
Excellent customer service. I needed a refund on an order I had messed up. They responded very quickly and also corrected my order. The product is awesome. Highly recommend.
I ordered my wife the cozy set with the…
I ordered my wife the cozy set with the pants, and she loves them. Size was perfect and even more comfortable than they look!
Great product
Customer service was great and we loved the set!
Thanks Christine!
Great customer service by Christine on 10/19/22. I never received my first order. She re-shipped my items super fast and followed up with me throughout the whole process.
Great customer service and product
Great customer service and product!
I could have made this process A LOT easier if I placed the order correctly and put my new home address instead of my old home address. I emailed Christine (who was awesome) to change the delivery address which she did immediately and reported the change via email. When the package was delivered, it was unfortunately sent to the wrong address. I reported this to Christine and she jumped on it and sent a new package express to my door that arrived in a week! My girlfriend loves this and she looks so stunning and comfortable (love looking at her in the shorts especially!).
Thanks for providing great service and a great product. I’ll be buying another set for her for Christmas this year!
Best,
Brian
My first order got lost in transit
My first order got lost in transit. I spoke with a lady named Christine who took care of the problem immediately. Before I could even ask, she already had another item en route. She checked in with me frequently, and also checked to make sure I received my package. She hands down turned my experience from a possible bad one, to an amazing one. And my girl friend loved the gift. The customer service alone will make order through them again.
Customer Service was perfect
Needed to change the address. Email them. Response was quick. Package came in. Competence. Highly recommend the product and customer service
Excellent customer service
Excellent customer service, very personable staff!
Great company
Had a great experience with this company. My package was left at the wrong address and I wasn't able to get it. They sent me a new package free of charge and it got here fast. Also love my order!
Amazing customer and product
Amazing customer service and product . Highly recommend.
Bought a set for my girlfriend
Bought a set for my girlfriend and it’s her new favorite thing to wear to bed! Highly satisfie
Great product
Great product. Snafu on the shipping but honestly not sure if it was my slip or theirs. My wife loves it!!
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