minutekey.com Arvostelua 80

Key delivered did not work! That simple.

La clé ne fonctionne pas du tout. C’est la 2e fois que ça m’arrive.

Minute Key kiosk located in Lowes Middletown. OH.

Area in the store where they actually cut the keys right there didn't have the blank for the key I needed. Suggested the "Minute Key" kiosk.
Wasn't really expecting a key in 60 seconds but started the process. Scanned the key, directions said exact amount for payment, no change. Only key available was brass for $12. Only continued because I couldn't remove the key. Next page was requesting name, address ,phone, email, yada yada in order for the key to be MAILED in 3-5 days. I didn't fill any of that info out.
No way to cancel. Went to customer service to be told by the employee " I hate that machine." No help there. Directed me to another employee who "knew nothing" about the machine. These interactions took about 5 minutes. When I got back to the machine the screen said Remove Key. So maybe the "key" (pardon the pun),to stopping the transaction is to let this mechanical bandit time out. Found a local hardware store and got 2 keys cut right there for $5.99 including tax. These machines are nothing but a rip off. Avoid them at all cost. Lesson learned.

I used the MinuteKey located inside the Willow Grove Walmart near the hardware dept. It malfunctioned and charged my credit card. However, I called the 800 number on the machine and within 24 hours my credit card was refunded and the machine back up and running. Went back and had my keys made. These keys are half the price of hardware stores and because they are robotically cut each key works perfectly.

Went to walmart on brookpark rd,needed 6 keys,+ 3 free but at the cost not really free,any ways x3 keys got stuck in machine,called # on machine and left info,because of it being Saturday morning. It's Monday no call back,answering service sucks.from all the bad reveiws we need to partition places to get machines removed,think people,if no one will allow machines because of their lack of service,it hurts them.hate to see what the lock Smith company is like.just a thought people,walmart would rather have your business then the chance of losing your long term business and so would others,start complaining to home offices of home depot,walmart etc..stick together people,we are the power,and spend our money..Just a thought,ill be doing it in morning.good luck.

I went to Walmart and got two keys made when I got off work today and tried to open my house they did not work do not waste your time or money

The kiosk I used at Home Depot didn't give me my keys and it charged my card for them. I tried contacting customer service several times with all the information and a picture of the charge on my card AND picture of the kiosk when they said they couldn't find the address I provided. It's not even a person I am communicating with it's some AI crap. I'm so mad!! NEVER USE MINUTE KEY!!!!

Used a Minute Key kiosk at Home Depot on July 20th. Was unable to use my Home Depot card, OK, I'll accept that. Insert the key, locked in place. Now I find that I won't get a key in a minute. I will get it in three days. No way to cancel the transaction. Complete it and get an email saying my card has been charged $74.99 and that the key will be shipped the next day and I will be notified by email when that happens. Eight days later, no email and no key. Reply to the email and find that "the mailbox is full and cannot accept any messages". Call the phone number and wait.. "there are three callers ahead of you.. two callers.. you are the next in line. Then, back to the original message and now nothing works. Went through this several times. "You can press 3 at any time to leave a voice message". Did that, so far no call back. I told them I am cancelling the order and blocking their payment.

Worst key company ever! First machine said my door key was abnormal & needing to be shipped, then a whole 6 day wait to get a key that is 2mm longer, had a burr not removed aka ruff edges and a pointy tip that NO key would ever have! Following this mess, calling them is outsourced to India woth RUDE operators who say it takes ANOTHER 7 days just to get a refund and they need a picture first!? This is RIDICULOUS! They charge , $15 for a plain house key! Thats highway robbery! I went to 2 other stores No luck, but ended up getting a copy in 2 minutes for $2.06 from a LOCAL hardware store! Minute key is a scam Avoid & support local hardware companies instead!!

I just cut 3 identical keys at Walmart in Collingwood.

None of them are even close to working - the cut is missing a key notch at the end of the key.

Don't waste your time

I made three copies of a key at Canadian Tire/Grandview/Vancouver. None of the keys worked so I measured them with a dial caliper. The cuts are: #1 right on the money, #2 +0.005", #3 +0.01", #4 +0.015", #5 +0.02". It was consistent on all copies: the pointy end cut was wider by almost half a millimeter. Obviously the machine is not adjusted right. I left them a message but if they keep these kiosks in such a state of misalignment, I can't recommend them.

I just purchased the $5 key at the Minute Key kiosk at Lowe’s. The center hole at the top of the key is too small for most key chains. How stupid is that design. The quality of the key is sooo poor I doubt it will last long. SAD!!

I requested four keys made. While the machine appeared to make four, only two were delivered to the pickup area in the machine. Lowes (where the machine was located) said they could not access the machine, but they offered to make me two keys in their hardware dept. Minute key, in an e-mail offered a coupon for more keys, and then sent a rather terse e-mail saying I needed to respond within 24 hours! They offered no assistance or insight as to where my keys are and who might have them! I told them that my main concern was what happened to my keys, but they totally ignored that. If only I had known up front that Lowe's could have made the keys and offer on sight support...

DON'T USE MINUTEKEY. I had seven copies made of a key. NONE of the keys worked. I sent an email requesting a refund. In the meantime, I threw away the bad keys (who wouldn't?!) They asked for pictures of the bad keys in an email sent days after I had thrown away the bad keys. I told them I threw the keys away. Still, they sent this reply: "Unfortunately, we're unable to process a refund without the picture verification of keys including any copies made through MinuteKey. We apologize for any inconvenience and appreciate your understanding." Well, I definitely do NOT understand. MINUTEKEY IS BAD. STAY AWAY!

Over priced, deceptive, overly aggressive upsell, could not cancel after reviewing receipt.

Excellent. Used kiosk at Walmart for a fob for a 2018 Mustang with keyless start. Very good price, and although they had to reschedule my appointment several times due to weather (snow in Panama City Beach Florida!) and fob availability, once Brian Martin had the key and the good weather, he met me very quickly at Walmart and programmed my key quickly and easily. He was a pleasure to deal with, as was my many interactions with Karen who did the scheduling. And she was always friendly, helpful and also apologetic for the delays (which were out of their control). Entire process was excellent and everyone at Minute Key that I interacted with was a pleasure, professional, friendly and efficient.

These people sold my telephone number as soon I used their services. Immediately, I began getting spam calls and text messages. Beware!!! Indian owned/sells your data.

THE WORST!!! Went to Lowe's kiosk. Wanted two keys. They offered two for one, but as you go through they dupe you into getting another key for an additional $3.00. I did not want it. I could see no way to edit it so the charge went through. When I called to discuss it, the first woman straight up hung up on me and the second was like "sorrrrry" Ugh. Yes, it's only $3.00 but beyond infuriating. I hope Lowe's pulls those machines. I will notify them as well.

Used kiosk to make a copy of car key. The key that arrived is cut completely different from original and doesn't work 100% waste of time and money also took it twice as long to ship. House key work fine they are just a lil rough at first till gets a lil worn

Had a key made and it didn’t work. After a phone dance with them they sent me a refund card that doesn’t work. Got on the website on the card and that was useless as you couldn’t even register the card. Called customer service on card and it’s a machine that won’t let you talk to a real person. Worthless machine.