Minor Figures Arvostelua 65

best oat milk in the game! <3

Firstly, the best oat milk on the market! The company has a novel approach and make me smile whenever I get my supply! Great service and quick delivery.

Definitely recommend

I used to swear by this brand of oat milk, but, after having not bought it for a while, I've noticed a distinct change in the flavour. I purchased 3 cartons a few days ago and they all have this earthy, plant-like, taste to them which didnt exist before. Unfortunately, I preferred how they tasted before. They reminded me a lot of just regular cows milk, in terms of taste, but without the gross smell, now they taste like drinking oat milk with some sort of earthy plant blended in to it. A real shame.

Best tasting product available. Great customer support.

I really enjoy their oat milk & hyperoat!
Their support is great aswell :)

Bought a subscription partially because of the free bag that came with it. No bag arrived and my emails and Instagram messages were completely ignored. Very disappointing!

Love the Chai Concentrate. Delivery is great and it makes amazing drinks. Highly recommend.

A fantastic company all round! Great variety of products and love to see them using regenerative oats now too!

The customer care team at MF are second to none. Although the website can be a bit trickier than some to navigate, the speed of response to queries raised, and the pleasant helpful manner of the customer care team, are great. I’ve twice dealt with Helana, who is charming. Keep up the good work!

I've been drinking Minor Figures daily for about 3 years now as my milk of choice - I like the branding, taste and it's reasonably priced.

Had an issue with what I thought was "limescale" in the last batch I had, looking on here it seems a few customers have but I will hasten to add that this was the first time I've experienced this in 3 years, drinking two cartons a week.

Anyway, I emailed them to understand if it was safe to drink. Sadly I had to wait three days (although 2 days were the weekend to be fair) and chase for a response so maybe they could be better at checking their inbox, but when it did come Helana was very helpful and has sent a free box of milk to compensate me for the issue.

Purchased Oat Milk that contained crystallised calcium in every carton (6 in total). I contacted customer service and was told they were aware of the issue as other customers had also reported this.

I was told they would send a replacement - this was weeks ago and even though I have contacted them twice to follow up- they have not responded.

This is the poorest customer care I have experienced and will be purchasing other Oat Milk brands going forward.

The care and consideration I received from Minor Figures was awesome. I highly recommend!

I emailed to see if you sold any products I could buy for my son-in-law named Minor.
I got a quick, informative, and very clever email back!
Y’all are great.

Order never delivered after 4 weeks and multiple requests to customer care have been completely ignored. Will be either visiting their offices in person or going to small claims court to get refund.

Fantastic customer service, thank you. I just love their products - I use them every day :)

Delicious milk and really cool to see they’re using regenerative oats now too! Would recommend to anyone, vega or not.

I buy a variety of oat milks and generally found Minor Figures oat milk to be good. However, in January I found an egg-shell-like substance in one of the cartons. I took pictures and emailed Minor Figures (info@...) to ask about this. I still had no response after 2 months, which was very poor customer service and very disappointing.

I sent another email (this time to hello@...) and this time I got a very fast response, explaining that the substance was due to some mineral crystallisation (mainly calcium) and that it was harmless. They said they had resolved the issue and sent me replacement cartons plus and extra free one.

So, first time really poor (i.e. non-existant) service, but on the second email, really good customer service, so averaging to a score of 3/5.

Fast delivery. Never any problems. Many thanks!

Ace company product and supporting team. Signed up to subscription and it’s been superb

Great company all around.. great products, customer support, & subscription options.