I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought the Bali 3 layer crossbody and the crossbody wallet. I have never had a purse I’ve loved more than Minooy. Their bags offer so much organization, everything right where you need it when you... Näytä lisää
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Horrible return policy. I wanted to return or exchange my bag because I didn’t like the color. My exchange was accepted and I was told the item needs to be returned within one week. It would cost over... Näytä lisää
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This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Näytä lisää
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Yrityksen tiedot
Yhteystiedot
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kiina
- 852 5765 0482
- support@minooy.com
- minooy.com
4,4
Erinomainen
363 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The quality and customer service far…
The quality and customer service far exceeded my expectations! The leather is so dog and customer service was easy to work with
21. joulukuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Fantastic well made purse
21. joulukuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The great quality is so fantastic!
The quality is fantastic. Best crossbody I've ever bought!
22. joulukuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Excellent purchase
Excellent quality. . Love their design. I have 3 of their purses.
21. joulukuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Beautiful purses
I purchased a couple of purses and had no issue at all. They arrived well packaged and the leather is so soft and they are well made. Will definitely purchase again.
21. joulukuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Even better quality than I expected!
I am in LOVE with my new bags. The leather and hardware are incredible! Soft, rich and buttery for the leather and super strong for the hardware. I am VERY impressed. Now Minoy just make more fun colors please and I will buy more!
21. joulukuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I was unsure about buying this bag
I was unsure about buying this bag, I wondered if the reviews were fake or if people were given a free bag to leave a review. I was also unsure because it was coming from china. All I could think about was companies like Wish. So I spent the money and ordered the bag. It took about 2 weeks and I LOVE this bag. I will definitely be ordering another. I also ordered the card holder thin wallet and I love it too. I can’t remember when I found a purse I like more.
16. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Definitely NOT real leather
Definitely NOT real leather. You can see in the seams that it's "PLEATHER".....
Like the size and spaces in the bag; however definitely paid too much for what I got.
9. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
Glad to hear from you and thank you for getting touch with us.
The leather of Minooy bags is made of top layer cowhide which is soft and comfortable.
Hope this is helpful and have a nice day! ^_^
Impeccable customer service
Impeccable customer service!
They went above and beyond to be sure satisfaction was accomplished. I will buy from them again and refer family & friends.
9. tammikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Love my new Minooy small cross body purse.
Love my new Minooy small cross body purse. It is my second one I have bought both in the same color. Hope to buy a larger one when I have the money to pay for it. The leather is so supple and soft and the color choices are great. I have not look for a perfect bag since I have found Minooy!
21. lokakuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
The perfect handbag is a camera bag
I saw it, the perfect purse! I ordered it post haste and it came within two weeks. It was beautifully boxed with care.
I have been using the perfect purse for an every day ‘grab and go’ carry all for my personal essentials and it’s perfect, keys, wallet, sunglasses and iPhone, a mask for crowded areas and a handkerchief. It’s the perfect handbag for me.
20. lokakuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
I appreciated the fast response time
I appreciated the fast response time. Answered my questions and provided exact steps for my return process
21. lokakuuta 2023
Vastaus yritykseltä Minooy
Dear Nicole,
It's our great pleasure to help you solve the problems.
If you have any questions, please feel free to contact us. We are always here with you.
Have a nice day.
Best regards!
Minooy Team
I ordered a small crossbody organizer…
I ordered a small crossbody organizer purse and LOVE it's functionality, size and color.
However, the material (leather?) Is starting to look faded and is getting scratched and scuffed up easily. I normally carry it to work inside another leather bag and when I carry it into a store or on the go, it's under a jacket or sweater. It's not getting abused. I've had it about 6 months.
I feel like it it not sealed or finished
I wonder if there is an oil or leather conditioner I could use?
9. lokakuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear Nikole,
we are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
Could you please send me a picture of the damaged bag that we can understand your problem more clearly?
Looking forward to your reply and have a nice day! : )
Top quality merchandise
Top quality merchandise, ease of ordering, speed of delivery. Packaging was impressive.
19. lokakuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Bali Bag
I very seldom give reviews, but this company deserves five stars across the board. Their customer service is outstanding; the product is lovely and well crafted with thoughtful details; and the packaging was just as great! I will be happy to be giving this as a gift.
10. marraskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
LOVE my Minooy bag
LOVE my Minooy bag! Excellent quality and very efficient design.
20. syyskuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Enjoying my purse
My order was delivered in a timely way and I was kept informed about arrival. And when it arrived, I was very pleased with the quality and the design of the bag. I love being so organized and it is very roomy.
20. syyskuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Nice product
Nice product, looks good. Not able to fit enough in it for me (sunglasses, keys and lipstick) but it nicely holds what I need for travel.
20. syyskuuta 2023
Vastaus yritykseltä Minooy
Dear customer,
Nice to know that Minooy has your favor, we will remember your kindness in the future development.
Have a nice day! : )
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