I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought the Bali 3 layer crossbody and the crossbody wallet. I have never had a purse I’ve loved more than Minooy. Their bags offer so much organization, everything right where you need it when you... Näytä lisää
Yritys on vastannut
Horrible return policy. I wanted to return or exchange my bag because I didn’t like the color. My exchange was accepted and I was told the item needs to be returned within one week. It would cost over... Näytä lisää
Yritys on vastannut
This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kiina
- 852 5765 0482
- support@minooy.com
- minooy.com
4,4
Erinomainen
363 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
This really is a great product
This really is a great product. It has so many pockets I can keep all my stuff organized and find it quickly. It is also anti theft so the zippers lock and you cannot get pick pocket.
23. joulukuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Naya Small Crossbody Bag
I recently ordered the Naya Small Crossbody Bag, which is advertised as a leather bag. The size and design of the bag are as they appeared in the ad. However, the bag's straps, piping and edgings are not leather, and I don't expect these synthetics to wear well.
23. joulukuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thanks for your review.
The bag body and shoulder straps are made of top-grain cowhide.
The wear and tear at the three locations you mentioned is due to:
1. The leather used at these three locations is relatively thin in the production process, which is a common treatment method in the sewing process. If the thickness of the seam is too thick when the material is spliced, the sewing machine will not be able to sew or the needle will break. Therefore, when multiple layers of material are spliced, the material that can reduce the thickness will be processed.
2. The locations you mentioned that are prone to wear and tear are often worn out gradually after long-term contact/friction with body clothing or other items during the use of the bag. We have made improvements to improve the wear resistance of the leather, and the wear resistance of the leather will only increase gradually.
Have a nice day.
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Beautiful bag and outstanding customer service
I accidentally ordered the wrong bag and their customer service was outstanding. They quickly helped me set up the exchange and their communication was excellent.
I got my new bag and it's beautiful. Well made and the leather is so soft. 100% will buy from Minooy again
23. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received and customer service. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Bought a small cross body for myself…
Bought a small cross body for myself and purchased one for a Christmas gift. Love my bag and so does my friend hers was red.
20. marraskuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Great service and beautiful bag.
20. marraskuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Best purse I have ever had. Perfect size. Sturdy. Pocket for everything
Best purse I have ever had.
20. marraskuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Love my small crossbody!
Easy to order, came within the delivery window provided. Plenty of room inside-exactly like shown in the adds. Love the extra security of the zippers you can link together. Wish they came in fabric as well!
20. marraskuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
great communication
great communication. efficient delivery time frame. reasonable return policy...but I am not returning my item.
21. lokakuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
This bag broke on day one
This bag broke on day one. The snap came apart. Their solution was to send a new zipper pull. As I’m not a cobbler, it was not an easy fix and we ended up breaking it further. They should have replaced the bag. For $170 US $’s what a piece of crap!
After this review they replaced the bag. It was easy and seamless. I hope this one lasts forever and the first was just a fluke. I promised to update this after I received the replacement. Thank you to the company for doing the right thing. Going to Europe in March and I will update the review after using it for its purpose, to prevent pickpocketing.
22. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
Thanks for your comment.
We are very sorry to hear about the issue, we can fully understand how your feeling is, please take it easy we are here to help you.
When you first emailed me about the damaged zipper, we actively provided a solution and you agreed to receive a new zipper handle.
We have received your email today, you mentioned that the zipper of the bag was not successfully installed, and the zipper of the bag was even more damaged. We understand your experience, and we have provided you with a better solution again, and are waiting for your reply.
Looking forward to your reply and have a nice day!
Best Regards,
Minooy Team
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Beautiful and easy to organize
The leather is beautiful and soft. I often get frustrated with purses that have pockets, but this one is well-organized and I don't fumble around finding my possessions. A great size for everyday, and the red color is fun and stylish
20. syyskuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Love the purse!
Love the purse, a place for the eyeglasses works great, love that I can have all my cards in the purse, love that I do not have two wallets anymore, there is room for my Samsung 22 phone, room for keys and snacks. Its perfect.
20. syyskuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I’m on vacation with it now
I’m on vacation with it now! It is perfect.
Construction of the bag is great. Zippers and snaps all work perfectly. I have all I need, even a place for passports. Very good quality leather! I would buy another one in a minute!
8. lokakuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I love this purse!!
I love this purse!!! I’ve been eyeing it for months and finally bought before my last 2 week international vacation. I love the size, organizational compartments and safety features.
20. elokuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
I just purchased the Naya Cross body…
I just purchased the Naya Cross body bag in the sapphire color. On arrival, I was thrilled with my purchase, the bag is so soft, a wee bigger than expected, but that also pleased me too. So many excellent functional compartments, security on the bag is outstanding. Thank you Minooy for my darling bag. It’s a 10 star bag for sure in every aspect.
23. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received.
Have a nice day! : )
The product was exactly as advertised
The product was exactly as advertised. Soft leather, many compartments and well made.
I will certainly purchase from this company in the near future.
22. heinäkuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Have a nice day! : )
Great quality bags
I have purchased 2 bags from Minooy and both times the service has been great from the order to delivery. I am very pleased with my purchases as I needed a crossbody bag that was smaller due to my shoulder injury. The quality of the bags is wonderful and I will be taking my new bag to Greece with me which should be perfect.
20. kesäkuuta 2024
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Please don't forget your exclusive discount code to enjoy 20% discount on your reorder!
Have a nice day!^_^
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.