I purchased a phone crossbody bag in February, and the bag shows cracked leather in different spots. I contacted the company because the offer a 12 months warranty, and I heard back. I have the choice... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I bought the Bali 3 layer crossbody and the crossbody wallet. I have never had a purse I’ve loved more than Minooy. Their bags offer so much organization, everything right where you need it when you... Näytä lisää
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Horrible return policy. I wanted to return or exchange my bag because I didn’t like the color. My exchange was accepted and I was told the item needs to be returned within one week. It would cost over... Näytä lisää
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This little purse is perfect travel Companion. I can shake it upside down, my testing the magnet closure, the camera pocket does not open. Inside pockets for cards, passport, sun glasses fit. Full... Näytä lisää
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Yrityksen tiedot
Yhteystiedot
10th Floor, Building C, Bantian International Center, No. 5, Huancheng South Road, Ma'antang Community, Bantian Street, Longgang District, Shenzhen, 511700, Shenzhen, Kiina
- 852 5765 0482
- support@minooy.com
- minooy.com
4,4
Erinomainen
363 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I wanted a wallet and phone case Plus a…
I wanted a wallet and phone case Plus a service bag. Not too big. Thus bag fit perfectly.
19. tammikuuta 2026
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
There were no problems
19. tammikuuta 2026
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Very pleased with my new strap for my…
Very pleased with my new strap for my new purse my daughter for Christmas.
19. tammikuuta 2026
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Beautiful soft leather
Beautiful soft leather, love it! Perfect size for what I need!
19. tammikuuta 2026
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
My crossbody phone bag is the…
My crossbody phone bag is the highest-quality bag I’ve purchased online — without touching and feeling it first. Holds everything I need and nothing else. Not bulky or heavy (unless you choose to weigh it down) and happily performs as advertised.
19. tammikuuta 2026
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
The products are well worth the price
The products are well worth the price. The purse I bought is the perfect size and the feel of leather is sturdy and soft, the strap I bought for the purse is beautiful and makes the carrying of the bag so comfortable. The pattern is striking. The company is reliable and worth the wait.
19. tammikuuta 2026
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Great every day and travel Love all the…
Great every day and travel Love all the card holder slots-more than I have ever seen in a purse
22. joulukuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
The color is lovely
The color is lovely, but the leather is very stiff not what I want
22. joulukuuta 2025
Vastaus yritykseltä Minooy
Dear Customer,
Thank you for your feedback.
We are truly sorry that your recent experience did not meet your expectations, and we take your concerns seriously.
At Minooy, we are committed to providing better products and services. If you have any questions or need further assistance, please feel free to reach out to us at support@minooy.com
, and we will follow up as soon as possible.
Wishing you a wonderful and delightful day!
Sincerely,
Minooy Team
I love my Minooy handbags
I love my Minooy handbags. The quality is exceptional and the best feature is the built in wallets. Unfortunately on my last order the magnet holding the glasses pocket is too weak and is constantly dropping open while I’m wearing it.
22. joulukuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
I love this bag
I love this bag. I got the light beige aphrodite and the color is just right. It's a cool toned beige and the leather is good quality. I love the structure and organization of this bag. I especially love the outside pocket that can hold my readers and sunglasses, the key lanyard, and that it is RFID blocking. Thinking about getting another Aphrodite in a cool toned darker color. One thing I wish was that the metal on this bag was silver and not gold.
21. marraskuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
It is beautifully made
It is beautifully made. i sent one to my sister in law and was able to contact someone to be sure it made it to her before her trip. I love mine and even bought one for another season
20. marraskuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
The handbag arrived beautifully boxed
The handbag arrived beautifully boxed, exactly when it was supposed to. I love the deep red color, which is precisely what I wanted. I ordered this bag for its color, a pocket for my glasses, and an outer pocket on the other side for my iPhone. The small footprint makes it easy to carry and keeps it from being heavy. Small but roomy, I can fit everything I need and more. Another reason I purchased from the Minooy company is its commitment to the environment; they plant a tree for every purchase. I am pleased with my purchase and will recommend Minooy to my friends. Thank you for a well-made, high-quality handbag at a reasonable price point.
1. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Great quality and fast shipping ..
Great quality and fast shipping ... does include a leather short and long strap which was unclear in the advertising so I purchased a strap which needs to be returned
25. joulukuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Each Minooy bag comes with one or two shoulder straps. very sorry you don't know this. Thank you for your suggestion. We will forward this issue to the relevant department.
Have a nice day!^_^
Vastaus yritykseltä Minooy
Dear Valued Customer,
Thank you so much for your love and support for Minooy!
We truly hope that every time you carry your Minooy bag, it brings you confidence, shows your unique style, and offers a little spark of happiness and inspiration ✨.
Wishing you a wonderful and delightful day!
Sincerely,
Minooy Team
Really bad quality
Really bad quality. Leather peels within first days of use. Not worth it.
20. lokakuuta 2025
Vastaus yritykseltä Minooy
Dear Customer,
Thank you for your feedback.
We are truly sorry that your recent experience did not meet your expectations, and we take your concerns seriously.
At Minooy, we are committed to providing better products and services. If you have any questions or need further assistance, please feel free to reach out to us at support@minooy.com
, and we will follow up as soon as possible.
Wishing you a wonderful and delightful day!
Sincerely,
Minooy Team
Aphrodite
my new Aphrodite bag is my new favourite purse?
Is a small, lightweight but gives me room for everything I need… This will be my travel purse moving forward because of the RFID feature
I believe this is my 5th minooy bag. And I’m sure it’s not going to be the last.
20. lokakuuta 2025
Vastaus yritykseltä Minooy
Dear Valued Customer,
Thank you so much for your love and support for Minooy!
We truly hope that every time you carry your Minooy bag, it brings you confidence, shows your unique style, and offers a little spark of happiness and inspiration ✨.
Wishing you a wonderful and delightful day!
Sincerely,
Minooy Team
This purse is the perfect traveling…
This purse is the perfect traveling companion. It holds a passport and small credit card holder, lipstick, keys and phone. It allows for hands free and the strap is thick and wouldn’t be a choice for thieves to slice off. I take it into the city and will be taking on future trips aboard.
21. lokakuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
A Traveling Must Have ...
The pocket that holds my eyewear is the reason I first ordered. It's a game-changer. Two, of several sizes, fit nicely.
Love that it's the perfect size for traveling and fits in my "personal" shoulder bag under the seat. Minooy bags have really lightened my carry load and minimized the junk drawer weight I was hauling around previously. Only what needs to go ... goes. Love how buttery soft and packable this bag is.
20. lokakuuta 2025
Vastaus yritykseltä Minooy
Dear customer,
Thank you very much for leaving such a good and wonderful review, thank you for your support and trust to us, we are glad that you feel happy with the bags you received. Thank you very much again for your support and trust！Your satisfaction is our greatest achievement.
Have a nice day!^_^
Vastaus yritykseltä Minooy
Dear Customer,
We are truly sorry that your recent experience did not meet your expectations.
Our products are crafted from premium full-grain top-layer leather. As a natural material, each piece of leather is unique, with its own textures and characteristics. Variations or natural markings may appear, and these are not defects—they are inherent features that highlight the authenticity and quality of genuine leather.
Thank you very much for your feedback.
Wishing you a wonderful day!
Superb customer service & product
EDIT -
Following the initial review Minooy contacted me and have sent me a replacement bag in a different colour. They were very receptive to my feedback and the customer service had been superlative. Buy with confidence.
Initially, I was thrilled but within weeks the bag appeared worn with very standard every day use.
Contacted Minooy and they said…
“You've hit on a key point - the caramel-colored leather does tend to show wear and tear more readily than some other leather types. We're actively working on this and are experimenting with new leather materials to address this issue.
We're truly sorry for the wear you've experienced. Your feedback is incredibly important as we strive to improve. We're committed to solving this problem and would be delighted to send you a new bag with the upgraded leather once it's ready for testing.”
They added that this would take maximum 3 months.
That time has now elapsed and they haven’t replied to my latest message. A very disappointing experience when a premium price was paid.
27. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minooy
Dear customer,
Thanks for your review and we can fully understand how your feeling is.
Could you please provide your order number or your name? We will contact you after we find your order.
Looking forward to your reply and have a nice day! ^_^
Best Regards,
Minooy Team
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