Fantastic and promising even i have booked the last minute to the airport. I have been using this platform for more than 6 yrs now.Very punctuality ,polite driver overall Great Service!
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
First of all I didn’t receive any tracking for this ride ! The driver was always on his phone while driving, wasn’t paying attention to the road and he was not keeping his lane and at some point HG... Näytä lisää
I have been using Minicabs.co.uk quite a bit for business travel. Very good standard of service with competitive pricing and friendly drivers who do their best to keep their customers happy especiall... Näytä lisää
Yritys on vastannut
Very good experience. Even though I requested the driver/car for me and my family when booking online after 2 hours of arrival time, the Minicabs operative and driver coordinated upon my request after... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Minicabs we know that we offer the very best London minicab service – a claim that’s backed up by a huge number of our passengers, who consistently use us due to our promptness, politeness and great value for money. We’ve been operating for a number of years now, and in this time we’ve honed our skills and business to create a great taxi company. What’s more, we’ve built up our number of taxis to ensure that we can cater to everyone’s needs, throughout the area we cover. We intend on improving in the future as well, by adding new facets to the Minicabs such as the fantastic app we have just introduced for Apple and Android users. Our success is down to a few things that we regard to be extremely important, with the first of these being the fact that we always strive to offer the best value for money to all our passengers. This doesn’t just mean that we make sure our fares are kept as low as possible, but it also means that we go above and beyond what is expected. Of course, like any good taxi company, we always provide clean cars and friendly drivers, but unlike others we add a personal touch minicabs such as carrying your bags for you, making sure your children get to school, and generally helping in any way we can. So, why not contact us today to find out how we can help you? You can call us on 0208 204 4444 or email us via bookings@minicabs.co.uk or alternatively you can use our app to book a minicab in seconds!
Yhteystiedot
539 - 541 Kingsbury Road, NW9 9EG, LONDON, Yhdistynyt kuningaskunta
- +44 208 204 4444
- bookings@minicabs.co.uk
- minicabs.co.uk
4,4
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
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On vastannut 62 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Poor experience
First time using this service and unfortunately it was a really poor experience.
I pre-booked a taxi for 11pm from The O2 during the tube strikes, specifically to avoid getting stranded. I was told I’d receive driver and vehicle details once the car was on route, but I didn’t get any updates until after the scheduled pickup time — and only after I chased them myself (to which I received no response at the time).
I also wasn’t aware the booking would just be allocated to a Bolt driver at the time of dispatch. If I’d known that, I would’ve just booked directly through Bolt instead of pre-booking, as it didn't seem to guarantee a driver since they kept cancelling, adding to our wait time.
To make things worse, I confirmed the exact pickup point with customer service (they even sent a Google Maps pin) earlier in the day, but the driver didn’t go to that location. We had to walk back in the opposite direction to find them when they eventually arrived.
There was no response from the 24-hour customer service team during the wait, and we ended up standing there for over 30 minutes after the scheduled pickup time before a car eventually arrived.
Overall, really disappointing experience, especially given it was my first time using the service and I relied on it in a difficult situation.
21. huhtikuuta 2026
Oma-aloitteinen arvostelu
excellent service
excellent service
driver was so polite
20. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab services, and we look forward to continuing to provide you with more of our services!
Very reliable
Very reliable . Polite drivers and they are on time
18. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you found our minicab service reliable. We look forward to continuing to provide you with our minicab services!
Excellent service
As usual great service. On time and very kind driver
16. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service and we look forward to continuing to provide you with our services!
We were very pleased with service today…
We were very pleased with service today
The driver was amazing he was very polite , kind and very professional .
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service and we look forward to being of service again soon!
Excellent driving thru peak traffic to…
Excellent driving thru peak traffic to Heathrow T2.
Very friendly and helpful.
2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our airport transfer service to Heathrow Airport. We look forward to being of service again soon!
They are very helpful
They are very helpful, patience and lovely, always on time, am very grateful,
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service and found it to be punctual and helpful. We look forward to being of service again soon!
Professional and Curteous
We have used minicab.co services before on several occasions and constantly received courteous and professional care. The driver today was very helpful and arrived well before the pickup time. Excellent service.
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you have had numerous positive experiences whilst using our minicab services, and we look forward to being of service again soon!
Reliable and courteous
Reliable and courteous! Arrived for pickup 10 minutes adrift of requested time but had learned from past experience to book a little earlier to allow for traffic holdups so arrived at destination on time!
17. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forward to being of service again soon!
Helpful & more...
Helpful. Reliable. Trustworthy. Professional. Efficient.
16. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your reviews. We are pleased you enjoyed our minicab services, and we look forward to being of service again soon!
Driver cancelled 5 minutes before he was due
Driver cancelled 5 minutes before arrival time. Trip was booked the previous day. Replacement driver arrived 21 minutes late. Missed my appointment.
Additional details - submitted 25.03.26 Booking no. 37097074
I booked the cab on the 12.03.26 online for 09:20 on 13.03.26 pickup time. On the 13th I rang the helpdesk nto check that the driver would be turning up on time. This was at 09:05 on the 13th. The controller confirmed that the driver would pick me up in 9 to 10 minutes. However, the controller then informed me at 09:15 that the driver has cancelled and that he would find me a replacement driver. The replacement arrived 21 minutes late at 09:41. Consequently I misses an important hospital appointment. Drivers should not be permitted to cancel bookings at short notice unless there is an emergency of some kind. This incident has caused be a great deal of distress and inconvenience and is totally unacceptable - having taken the trouble to book the day before travelling
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Good Afternoon, a member of our customer care team has been in touch regarding this. Please have a look at your emails and get in contact with them. Many thanks.
The driver turned up 20 minutes late
The driver turned up 20 minutes late. He blamed traffic. He should have set out earlier!!
5. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your feedback. We are very sorry your airport transfer was 20 minutes late. Punctuality is very important to us, and we try our hardest to make sure our drivers are on time; however, last-minute road closures or traffic can sometimes be unavoidable, no matter how much we plan ahead of time. We are sorry for the inconvenience caused, and we look forward to providing you with an even better experience in the near future.
Great company easy booking online and…
Great company easy booking online and great prices nice cars and friendly drivers
28. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service and found our booking process easy to use. We look forward to being of service again soon!
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our mincab service, and we look forward to being of service again soon!
The driver No 323 was very courteous…
The driver No 323 was very courteous and kept me informed till he picked me up and was very polite.
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we are glad to know you found driver 323 to be friendly and polite. We look forward to being of service again soon!
Salim saeed
Salim saeed
He is very kind and he treated my gran and me very well and he deverse a big promtion and very polite and funny and has so such a good heart. And he is amazing a good man.
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your kind review. We are glad to hear you were happy with the service we provided for your grandmother and that you had such a positive experience with our drivers. We look forward to being of service to you and your family again very soon!
Driver was on time and polite
Driver was on time and polite
best minicab service
4. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your email. We are pleased you enjoyed our minicab services, and we look forward to being of service again soon!
Prompt and excellent service
Prompt and excellent service. Will definitely use again.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forward to being of service again soon!
Bad Service Not for the first has this company…
Not for the first has this company failed to pickup at St Pancras International. What is more they failed to give me a reason. So was it because they failed to register it or because the driver got a better offer from his Uber app?
On one occasion the driver was sitting outside my door (before the requested time) and then disappeared; Minicab.co.uk told me he wasn’t coming because he got a tyre puncture. Really? I think they need a firmer contract with their drivers.
22. tammikuuta 2026
Oma-aloitteinen arvostelu
The Company meets its commitment to…
The Company meets its commitment to their clients arriving on time with clean and courteous driver and driving safely during the journey.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Minicabs.co.uk
Thank you for your review. We are pleased you enjoyed our minicab service, and we look forwardto being of service again soon!
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